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1.0
6 lifetime reviews.
  • Double the price on repairs

    Brought in due to recall and that part handled properly. The problem is due to a window issue, they tried to claim was mechanical on window chargi...


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    Brought in due to recall and that part handled properly. The problem is due to a window issue, they tried to claim was mechanical on window charging $395. Took to another GMC dealer and did not say a thing and just the glass was out of position, $65. This is not the first time have had an issue, my brother brought in for oil change on his large people mover and told $345. He declined and went to dealer in Jacksonville and was half the price. Will not be coming back.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Poor service

    I had a 9:00 appointment for an oil change. My wife followed me to drop the car off and carried me to a doctors appointment. We returned 2 hours l...


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    I had a 9:00 appointment for an oil change. My wife followed me to drop the car off and carried me to a doctors appointment. We returned 2 hours later only to find they hadn't even done my service. They said my car was next in line, even though I had the 9:00 appointment. I told them to forget it and give me my keys that I wasn't waiting any longer. When I got home, someone called (I think he said his name was Mike) to ask if I had made my appointment online. I said yes. Then he said their online wasn't reliable, something about them not receiving the online appointments. To me, if your online doesn't work...take it down until it's fixed. He said he wanted to work things out, so I told him I would bring the car back and continue to use them (my wife & and I both drive Chevrolets and have our service done there) if this time they would do a complementary oil change. He said "Oh no...he couldn't do that, but he would offer a discount". We live 15 miles from the dealer and it wasn't worth our time for a discount. Hard to believe they would loose two customers for the price of an oil change, but we won't be returning to Burkins Chevrolet for a new vehicle or for service on our present vehicles.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • A DEALERSHIP WHERE A HAND SHAKE GOES A LONG WAY

    great home town dealership that makes since out of buying a car, they go back to old time values of a hand shake and good time, they were very low...


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    great home town dealership that makes since out of buying a car, they go back to old time values of a hand shake and good time, they were very low pressure and made it a pleasure, i like to thank paul, jack, ricky, for making it easy and when the owner (Larry Burkins) comes out to thank you it makes it all worth while, Thanks guys you rock.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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