Reviews
Extremely helpful, wonderful personnel and treated me as...
Extremely helpful, wonderful personnel and treated me as a customer with the upmost respect on my requests. I will continue to be a customer of Lima Auto Mall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan was great......very genuine and knowledgeable and we...
Dan was great......very genuine and knowledgeable and we felt comfortable doing business with him and Lima Auto Mall. Dan also took the time to explain all the technical parts of the vehicle. So glad we found the vehicle we were looking for and so glad Dan was there to help us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was an awesome car buying experience! Dan went above...
This was an awesome car buying experience! Dan went above and beyond with my car buying experience! From all the information given, to the test drive and driving off the lot!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were great to work with on purchasing my new Chevy!...
They were great to work with on purchasing my new Chevy! Charles was very helpful and friendly. Recommend this dealership to anyone looking for a new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill showed us all the possible options of our 2 vehicle...
Bill showed us all the possible options of our 2 vehicle choices. Working with him was great and stress free. We would recommend Bill to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The entire team at Lima Auto Mall makes you feel like...
The entire team at Lima Auto Mall makes you feel like family whether you are working with sales, service or the body shop they are all a class act.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
As a returning customer to the Lima Auto Mall, I found...
As a returning customer to the Lima Auto Mall, I found this experience as seamless as my first. The same pleasant employees, great service. Five star!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was treated very well at the Chevy dealership. The...
I was treated very well at the Chevy dealership. The salesman was not pushy and listened to my desires. Was genuine and not "plastic," and I appreciate that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
After countless wasted attempts of finding a truck I was...
After countless wasted attempts of finding a truck I was pointed to Dan over at Lima Auto Mall. Hesitant ,as I live in Chicago ,a 5 hour trip seemed very unpleasant. After a phone call, couple detailed videos and conversations I was on my way to Ohio. I was taken care of right away, no jumping through loops or any funny stuff. 100% transparent on everything. Detailed car fax couldn’t have asked for a better experience. Special thanks to Dan for helping during and after and also Aaron in finance. Thanks again 🤝🤝🤝
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan was excellent with customer service. Car was ready to...
Dan was excellent with customer service. Car was ready to go when we got there, he even went on the internet to find out how to work all the extras on my Jeep Grande Cherokee. I would definitely recommend Dan for your next vehicle purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
