Reviews
Was a pleasure working with Mike and Ryan. Great service...
Was a pleasure working with Mike and Ryan. Great service and customer care! Will recommend them to anyone. Made buying a car fun again/ thanks!!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Great dealership and great communication all around I...
Great dealership and great communication all around I would suggest anyone looking for a great car to shop with them ,chris was very prompt with communication i never felt pressured like most salespeople do
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
We had a wonderful experience buying our 2020 Equinox...
We had a wonderful experience buying our 2020 Equinox with Dan! The entire staff was helpful, informative and welcoming! We will definitely be returning in the future!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Everyone was so helpful. I didn’t feel rushed or that my...
Everyone was so helpful. I didn’t feel rushed or that my questions were stupid questions. They did everything they could to get me the best deal
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Drove through the Lima Auto Mall just to see what was on...
Drove through the Lima Auto Mall just to see what was on the lot .Charles came out and helped me and my fiance look for a vehicle within my price range. I appreciate his help and kindness through the whole buying process. I will Definitely be coming back for any future car purchases.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Bill Cook was very friendly and a great salesman very...
Bill Cook was very friendly and a great salesman very detailed and knows his cars thank you Bill for a great experience at Lima Auto Mall
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Thanks so very much for helping me select my new vehicle!...
Thanks so very much for helping me select my new vehicle! My family has now been sold three great vehicles with Charles McClung's help.
- Customer service 4.0
 - Buying process —
 - Quality of repair 4.0
 - Overall facilities —
 - Overall experience 4.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Chris and the rest of the guys made my first experience...
Chris and the rest of the guys made my first experience with buying a vehicle painless and were the nicest people you'll ever meet!
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Friendly service. Willing to deal with us and work with...
Friendly service. Willing to deal with us and work with us on our trade in vehicle. This was our 1st experience at Lima Auto Mall. We would go back there in the future.
- Customer service 4.0
 - Buying process —
 - Quality of repair 4.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
As always top notch service... the friendly staff and...
As always top notch service... the friendly staff and professional service are always top notch. Once again, I will never go anywhere else for sales or service.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
