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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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I have done business with this dealership for over 25...

I have done business with this dealership for over 25 years and have always received great service during and after the sale. Never been disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It has been great to have a dealership I trust. I always...

It has been great to have a dealership I trust. I always have a great experience when I visit. Thanks all for what you do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very helpful and professional kept up with us on a car...

Very helpful and professional kept up with us on a car that fits in are price range. Emailed us and called us when they found a car he thought we would like. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The Lima auto Mall is one of the best places I have ever...

The Lima auto Mall is one of the best places I have ever bought a car. Everyone from the salesman to the receptionist to the maintenance people are excellent friendly and so professional. I have always felt like I was a special customer every time I’ve been in. I also know that when my wife goes there she will be taken care of and not taken advantage of. Thank you to all of the employees

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very pleased with the persistent effort that the...

I was very pleased with the persistent effort that the dealership provided in locating the truck I wanted. I also appreciated the effort to make sure it was ready for me to take ownership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lima Auto Mall has filled our families needs several...

Lima Auto Mall has filled our families needs several times in regards to purchasing a vehicle. We have always been extremely satisfied. Thank you to all the staff especially Bill Cook who is very knowledgeable as well as personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We have purchased all our cars from Lima Auto Mall since...

We have purchased all our cars from Lima Auto Mall since moving to Wapakoneta in 1993. We dealt with a salesman, now deceased, most of that time. Rick was a great person and became a friend. This time we dealt with Dan Cherkas who did an equally fine job. Lima Auto Mall has every reason to be proud of Dan. We were treated professionally and as valued customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is a great dealership to shop at! Charles was also...

This is a great dealership to shop at! Charles was also very helpful throughout the buying process. He provided options and helped me, even after I had said yes and then no, only to end on a great yes!! Also thanks to Aaron in Financials who was badass and provided many pens!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Well pleased with the personnel. The facilities were very...

Well pleased with the personnel. The facilities were very clean. Will return for service to the truck we purchased. Do not remember the name of the gentleman who did our finances but he was very polite and informative. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The absolute best car buying experience I have ever had....

The absolute best car buying experience I have ever had. Everyone is amazing from Ryan and Josh to Charles and Aaron. I will never buy from anyone else ever again. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.