Reviews
Ford Focus
Great personal service. Dan was down to earth and very knowledgeable which made the process easy and quick. Well be heading back in the future for any other purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lima Auto Mall
Dan and Josh were great to work with. They took the time to get me a great deal. I’ll be back to buy my next car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Arrived with no expectations
We came into the dealer knowing what we wanted but wasn’t sure if we would buy it or not. We hooked up with Brandon and he did a good job at getting us what we wanted and what we wanted to spend. This dealer also has a really good selection for everyone.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful Experience
Dan and Josh made buying a new vehicle very pleasant. Had some laughs along the way...... I would recommend Lima Auto Mall to anyone who needs a new vehicle and wants an easy, to the point transaction to visit them. Thanks guys for what I thought was going to be a painful process to one that I really enjoyed. You guys rock!!!! 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If Tom Ahl visited, they would knock his socks off!!!
The Lima Auto Mall is by far the best service center you will find anywhere in the city of Lima. The staff are always courteous, friendly, and helpful. They make you feel like you are their only customer. As soon as you walk in, you are greeted by several staff. I have visited other dealerships and have never had an experience like I have at the Lima Auto Mall. In fact, I have the same excellent experience each and every time I visit. Whether it is an oil change, or getting new tires....the service always exceeds expectations! The Lima Auto Mall is always the right choice when having your car serviced. If Tom Ahl visited, they would knock his socks off!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love the Lima Auto Mall!
Such great customer service! I always have a great experience each and every time. I highly recommend Lima auto mall to all of my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
We purchased a vehicle in December of 2018. We had a service need In January. They were helpful and accommodating to work with our schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Service
The service is great! The sales people are friendly and do everything they can to satisfy the customer. I would recommend them to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales staff helpful
Had some issues with pre owned car.. took car back and are fixing it free of charge.. so thanks to the service Dept. For fixing it and making it safe.. so thanks to Jeff and this team..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great service as always...
Routine service and tire repair were great as always!! Always appreciate all of their help with both routine service and when there is a problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
