Reviews
Sales staff was great.
Go see spanky. He took the extra time and stayed late just to make sure everything was took care of with my new truck and the wife's new traverse
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic !! No high pressure sales.
Honesty and Integrity......need I say more ?? They understand the costumers concerns and situations, they give them facts and help them choose will what will best suite them and their needs at the present time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change
I got an oil change, it was quick and efficient. They said the car needed coolant system flush, had I known this when I made the appointment I would have had the service but since it was sprung on me with seconds to make the decision I declined.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Awesome Service
My credit isn’t perfect and their credit department went above and beyond to get me a loan. This way I can start to build my numbers back up. Dan my salesman was very patient with me because I didn’t just rush in to just any vehicle. He adequately answered all my questions. I would refer others to visit this dealership and ask for “DAN”. Good Job Lima Auto Mall
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Body shop repair
Car done on time and looked perfect. Always can count on this dealeryto do it right the first time wether its t he service or body shop side.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Welcomed me despite not having an appointment!
This was the least painful and most hassle-free car deal I've ever experienced. The folks involved worked diligently to help me find the best deal for my requirements.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly nd effecient.
I could find no fault. Clean restroom and waiting room. Everybody very friendly. Service was speedy and . I will recommend the service department to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came from Indiana
I was very pleased with the whole process, and and how fast the process went. The staff were very professional and courteous. Destiny was very pleasant and polite and enjoyed talking with her.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Refreshing
After spending two whole days at another dealership getting the run around and a whole lot if waiting, Lima Auto Mall was like a breath of fresh air.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
excellent and professional, friendly, on time service
always treated respectfully, just all around good people make a good place to work, provide good service, on time scheduling makes for a happy cutomer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
