Reviews
We always have a great experience when we come to purchase a
We have always had a great experience when we come to lima auto mall everyone is so helpful and friendly we will always come back thankyou
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easiest car purchase ever
I just picked up my gently used 2016 Chevy Volt from Lima Auto Mall. First of all I was able to negotiate the deal via the internet and have the details worked out BEFORE I drove down 2.5 hrs from Cleveland. My salesman Mike was great and I was so satisfied I brought him doughnuts for all his work making my deal happen in 24 hrs. The finance team and ally maxe it happen quickly. I would recommend this dealer for fair pricing and sales to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Couldn't be happier!
This was my first time purchasing from this dealreship, yet the staff and salesmen treated me like a valued returning customer! The selection of greatly priced vehicles was also impressive. Would definitely recommend the dealership to friends and family. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
outstanding
Steve and the crew were very nice and very helpful. Great selection, they got a price I couldn't say no to. Everything went very smooth, they worked directly with my bank and I was setup ready to go in no time. Outstanding experience. I recommend Lima Auto Mall to anybody ready to buy new or used. Jeffrey Hunt
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Right on the corner and right on the price.
Super nice people, great facilities, and best of all great prices. Chris Kiefer listened to my concerns to get me the deal I couldn't say no to. If you want a great car at a great price, go see Chris.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
was a very good experience
went in looking for a used vehicle for my wife. they worked with us so well on trade ins and monthly payments that we bought a new truck for myself and a used minivan for my wife
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Steve made the purchase go smoothly and without hassles. Also took the time to setup blue tooth, Sirius XM and OnStar; Also took the time to show all the cool gadgets and how to navigate the menus. Very happy with my Certified Preowned 2012 Chevy Cruze
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
good service & friendly sales people.
We had great service,All people were kind & considerate in showing what we were looking for-Everyone.Any questions we had were answered & treated with good information we asked for.All options were given to us.We were very pleased & is the 2nd car we bought here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
used car purchase
Was looking for a newer car. Had seen several I wanted to check out from their website. I did end up purchasing a car from their sales consultant, Rob Crist. Rob was extremely helpful, courteous and professional. Would recommend anyone visiting Lima Auto Mall to ask for Rob. Would have given a 5 star rating, but was upset with the person who set up the loan. I had requested to go thru my Credit Union, and was told they got me a better deal from the one they set up with. ( not all their fault, I should have questioned it ) the loan rate is over 4. higher than who I requested to go with ). Extremely satisfied with Rob from their sales staff and would gladly recommend him to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
new car
Stop there to look at new and used Cadillac's. felt good talking and working with the sales people. after several test drives of different vehicles I ended up buying a new CT6.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
