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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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I drove more than 2 1/2 hours and It was worth the drive

I drove more than 2 1/2 hours and It was worth the drive and no pressure! Great people even better experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Robin was very good about showing me other types of cars

Robin was very good about showing me other types of cars that I was interested in but didn’t know they had on their lot. She was very knowledgeable on each vehicle.. In the end I ended up buying the one that I drove into the lot to look at. I do not know Robin, but I feel that you are blessed to have her on your team. Everyone there was very nice and friendly and I enjoyed my visit there. Thank you for this opportunity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

As always great service and friendly associates.

As always great service and friendly associates. Dan gets an A+ for service and for his knowledge of the cars he sells!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I seen a Suburu Outback online.

I seen a Suburu Outback online. Called the next day to make sure it was still available. When I got to Lima Auto Mall I was greeted by Brett Dardio. Told him what I seen. He pulled the car up and let me take it on a test drive. Needless to say I loved it so I bought it. The process was smooth and easy and Brett was great. Thank you Brett and finance team for making it quick and smooth to bring my new baby home!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The process was very quick and easy, everyone was very

The process was very quick and easy, everyone was very kind and helpful. For a first time car buyer, I would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dan, Ryan and Charles were very helpful and made my car

Dan, Ryan and Charles were very helpful and made my car buying experience very easy I would easily shop with them again 😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I thought Brett and financing staff were very

I thought Brett and financing staff were very professional at their jobs. My only problem was spending 45,000 on a truck and not get any floor mats or owners manual with it. Brett is actively working on the manual but I am already 200.00 out of pocket for things you would've thought would come with a $45,000 truck. As far as the people though, they were excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dan took great care of us all the way through the

Dan took great care of us all the way through the process. I appreciated his honesty and attention to detail. Would definitely purchase from him and this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Charles and Mike took outstanding care of me and the

Charles and Mike took outstanding care of me and the wife, the process was smooth and simple, we walked out the same day with the vehicle. Our new 24 trailblazer is awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesman was knowledgeable about the vehicle and very

Our salesman was knowledgeable about the vehicle and very professional . I would recommend him to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.