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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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after thinking I scheduled an oil change online found out

after thinking I scheduled an oil change online found out after showing at the appointment time that it never went through but the shop workedme in anyway and my wait time was very minimal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice informative helpful explained everything to a T

Very nice informative helpful explained everything to a T the finance sept was also very helpful will def be coming back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dan, Ryan and staff were super friendly, patient and

Dan, Ryan and staff were super friendly, patient and helpful in the car buying process. They gave us a fair deal on our trade in and worked the terms of the loan to what fit our needs best. (Didn’t try to sneak in any extra stuff) Thanks for everything!!! Billy and Nancy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing with working with my work schedule to let me buy

Amazing with working with my work schedule to let me buy the car of my dreams

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Brett Dardio had the Camaro sitting front and center when

Brett Dardio had the Camaro sitting front and center when we arrived. First thing he did was give us the keys and told us to take it for a test drive. No long speech beforehand. No haggling. We came back, settled on a price and drove our new convertible home in just over an hour. Was already pre-approved for a loan so the transaction was swift and smooth. Small dealership and things were neat and tidy inside and out. We live an hour away and we were talking about the best place to make a fuel stop along the way, so while we were signing the paperwork Brett put half a tank of gas in it for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Daniel Cherkas was great to work with!

Daniel Cherkas was great to work with! He was super nice, funny, professional and showed us the car we had been eyeing online with no pressure to buy. Once we were approved, not only did he make sure we knew the cars controls and features inside and out, he also took it across the street for a car wash and put a little gas in it for us! This is my second car purchase from Lima Auto Mall and I would gladly go there again and gladly seek out Daniel for assistance with a future purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had Dylan Cook as our sales consultant & he is an

We had Dylan Cook as our sales consultant & he is an awesome young man. He was very informative, took his time with us. He is very professional & kind. Charles, the finance manager also very informative & kind. Corina stayed in touch with me the whole time we were working together to get this appointment worked out! They made buying an out of state vehicle very easy! Thank you all so much!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional and courteous service.

Very professional and courteous service. Caleb was very explicit with details of the issue and the service performed. After my car started smoking post service he took it right back in and corrected the issue. Great research for my Warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

first time the person Italked with ,I felt as tho he was

first time the person Italked with ,I felt as tho he was trying to tell me a line of bull because he had no idea what problem was ,also was alittle sharp with me when I ask him question. fortunatly the nex person I dealt with on the following day was better prepared to deal with the public, being honest with his responses. After all if you don't know the answer just say so dont make up stuff like the first fellow.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am satisfied with the work that was done on my vehicle

I am satisfied with the work that was done on my vehicle and the time it took to complete the job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.