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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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I had the best and easiest experience when I was car

I had the best and easiest experience when I was car shopping . Thanks to Brett Dardio!!!! He found me the perfect vehicle and took the time to make sure I got the one I wanted. Highly recommend ❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good work and fast turnaround.

Good work and fast turnaround. The service manager, Keith Shockency, helped me out again. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I'm a repeat customer, Mike did a great job with helping

I'm a repeat customer, Mike did a great job with helping me and so did Charles. No pressure sales. Btw this was my 6th vehicle purchase with Lima Auto Mall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dan was great.

Dan was great. Very responsive and straightforward. Would certainly recommend. Made the buying experience very easy and no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

they are always super helpful and explain any issues

they are always super helpful and explain any issues throughly. As well as timelines for what order things will need done and estimates

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dan & Ryan took great care of me.

Dan & Ryan took great care of me. I’m a repeat customer and love the no pressure sales. I like to buy on my own time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First off, I don't usually take the time to write

First off, I don't usually take the time to write reviews, however writing this one comes with privilege and pleasure. Secondly, this was my wife and I's first internet buying experience. We were nervous about buying a vehicle 800 miles away, and getting up to do an in-person test drive was not possible. From start to finish the entire crew at Lima was amazing. They addressed our concerns, and made sure our vehicle was exactly as advertised. To say the least, it wasn't as advertised. It was BETTER! Dan went out of his way to make this buying process not only stress-free, but actually enjoyable. There's no wonder that this dealership has been around for 100 years. The next time any of our friends need a vehicle (or if we do), I will happily and quickly recommend they search through Lima's inventory online and see if there's something that fits their needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great to work with lima auto mall again.

Great to work with lima auto mall again. Alwas done busness with them. Miss steve.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dan was very helpful and thorough, going above and beyond

Dan was very helpful and thorough, going above and beyond to help me get the financing I needed and several other little perks. I felt he really cared about doing everything he could to help me get this car and the terms I wanted. He also kept me in the loop during the few days before my appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I always get great service at this locations.

I always get great service at this locations. They are always able to work around my work schedule and offer a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.