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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Very friendly always ready to help with what ever my

Very friendly always ready to help with what ever my problem may be when I come in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Lima Auto Mall is probably the best dealership that I

Lima Auto Mall is probably the best dealership that I have done business with in a long time. They are very kind and friendly and will go out of their way to help serve you. They never gave up on trying to find me a car. I was in desperate need of a reliable car for work because I totaled my car 2 months ago by hitting a deer. Lima auto mall and Dan Cherkas did everything in their power to help me get into a vehicle that I liked. They treat you like family and they understand your financial situation. I definitely recommend anyone looking for a new car to check out Lima Auto Mall and ask for Dan Cherkas! He will be honest with you and do everything in his power to help you get a car. They will walk you through the whole process to make sure you understand everything and answer your questions. And shout out to the financial manager Charles! He was very helpful with understanding the bank loan and warranty stuff. He was very kind and made the confusing things understandable and answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Eriq was a pleasure to work with and helped us get the vehicle we really wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly and knowlethe bull sales people and

Very friendly and knowlethe bull sales people and management management they really seem to know their stuff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best exprince shopping for car that I've ever had.

The best exprince shopping for car that I've ever had. Couldn't be done any better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My vehicle of 5 years finally gave up on me and Dan,

My vehicle of 5 years finally gave up on me and Dan, Josh, and Ryan were able to get me into a new reliable vehicle without the unnecessary haggling. Very happy with the purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Got me back o the road but have taken there every other

Got me back o the road but have taken there every other oil change and never mentioned brakes were worn but yet this time I had to replace all 4 pads and rotors. Think it could have been avoided if service would have checked throughout the previous times as they stated on receipt they did

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We met with Dan and Ryan.

We met with Dan and Ryan. They are friendly, patient, knowledgeable and easy to work with. Spent time with us to make sure all our questions answered! Test drove multiple vehicles; features explained well. We bought a car and drove it home!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had great service in the service dept.

Had great service in the service dept. Good communication from Ryan in the Service Dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership!

Great dealership! Very professional, efficient, and helpful throughout my buying experience. Would definitely recommend to anyone I know!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.