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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Brett was very nice and helpful during our test drive and

Brett was very nice and helpful during our test drive and purchase. We would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The best dealership in Ohio!

The best dealership in Ohio! They are honest, friendly, upfront and quick to deal with. Dan Cherkas was a joy to work with. We highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I've lost count of how many vehicles Lima Auto Mall has

I've lost count of how many vehicles Lima Auto Mall has helped our family with over the past decade, & we keep coming back anytime we need anything car related. Doesn't matter if it's a repair, oil change, buy/lease or just a car wash. They always take exceptional care of us. Dan is just amazing & always goes above & beyond to make us happy. Because they make us feel like family, we'll be back for the next car thing too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I've said before that I've been dealing with Rodger and

I've said before that I've been dealing with Rodger and the gang for over 20 years and they continue to treat me good every time I'm there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

After 20 plus years and several different people, they still treat me well for services!

Dan did a great job with everything in the sale of the

Dan did a great job with everything in the sale of the truck. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Hayden is a very good salesman!

Hayden is a very good salesman!! I enjoyed working with him! He is not pushy and listens to your needs!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dan was amazing and so helpful.

Dan was amazing and so helpful. He made my first dealership experience so wonderful. I'm so in love with my Tahoe and so grateful Dan was able to help out our family in our new vehicle!!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding customer service service, financing, follow

Outstanding customer service service, financing, follow up and simplified the process of buying a new vehicle! Well done by everyone at Lima Auto Mall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent salesman, he went above and beyond to make sure

Excellent salesman, he went above and beyond to make sure I was happy with my purchase. He new everything about my Cadillac and took the time to make sure I knew what every button did. I live 2 hrs away and when I am ready for another vehicle I will check to see if he is still working there. Thank u so much Dan. You are the best salesman I have ever worked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brett was AWESOME!

Brett was AWESOME! Extremely helpful and was very respectful towards my wants and needs. I would recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.