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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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This dealer is fantastic to deal with from start to

This dealer is fantastic to deal with from start to finish. Ryan and Mike were awesome to work with. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service, very informative in the features of

Excellent service, very informative in the features of the vehicle! Thank you for such a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you all so much for being so kind, helpful and

Thank you all so much for being so kind, helpful and knowledgeable your all amazing people I am so happy with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brett was amazing to work with, made everything easy and

Brett was amazing to work with, made everything easy and quick! I would I highly recommend this dealership and especially Brett!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Lima Auto Mall has been putting me in cars for 28 years &

Lima Auto Mall has been putting me in cars for 28 years & they are honest, trustworthy, focused on the customer & give 110% each & every time I go there. Every single car they sold me, whether new or old has been a great car! I wouldn’t go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brett and the Salesforce at Lima Auto Mall are great to

Brett and the Salesforce at Lima Auto Mall are great to work with. They helped with everything and made it a joyous and smooth process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike Tanguay worked well with the buyer's corporate's

Mike Tanguay worked well with the buyer's corporate's office to complete a fleet vehicle purchase. Mike communicated to throughout the process with the end user of the fleet vehicle and the V.P. I would recommend dealing with Mike Tanguay friends & family. Mike professionalism and knowledge is an asset to the dealership. Thank You, Mark Greer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dan Cherkas was very good to work with.

Dan Cherkas was very good to work with. Dan explained everything very well, was very honest, with no pressure. We would definitely recommend Dan and Lima Auto Mall to anyone looking or considering a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I couldn't have asked for a better car-buying experience.

I couldn't have asked for a better car-buying experience. Dan was extremely helpful, honest, and went above and beyond for me.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had an awesome experience when I purchased my Cadillac

I had an awesome experience when I purchased my Cadillac XT6. Hayden made me feel at ease, there was absolutely no pressure. They gave me what I wanted for my trade in. I recommend Lima Auto Mall for your next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.