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Diane Sauer Chevrolet, Inc.

(114 reviews)

Reviews

(114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

My experience at Diane sauer was great! My sales person Carl was very accommodating and found me the perfect car! I would recommend anyone to go here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, great staff, great cars!

I love the atmosphere at the service center since I always wait on my car. I enjoy a cup of coffee and either watch TV or bring a book to read. The service is reliable and all the staff is courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT SERVICE

service department took care of all my problems letting me know of problems that needed taken care off and all work was done asap

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer service second to none!

The customer service at Diane Sauer is second to none. Ken Kramp took great care of me and answered all my questions with a smile. He went out of his way to make sure the car I wanted was the right one. He did a great job! Thank you for having him there. I was very happy with every part of the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent clean

Came in for a oil change, tire rotation and wipers. Everything was done and they recommended I have to get tires and a rim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Sales and Service , You will be pleased!

As always,the service people(carla) treat me with the utmost respect,are able to answer any questions I have.They explane everything that was done to my vehicle,and advise me of any future problems that may pop-up in the future.They are always courtious and very knolegable of the vehicle I bring in for service..I have an 07 crewcab silverado,and a 12 equinox.I am proud to have Diane Sauer as my dealer,and am very happy with this Service Dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service

I arrived at 2:10 for my 2:30 appointment was greeted by Matt my truck was taken back at 2:40 and was finished at 3:25 i feel that is pretty good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great sales and service

Easy process. Carl is a good sales rep. Made the purchasing process painless. Highly recommend. Service department is very good, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Top Notch Dealership

I have always had excellent service from Diane Sauer Chevrolet. If I can ever afford a new car again, I will purchase one from this dealership. I would say every employee there is top notch and they know what they are doing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Dan and the service department dine a great job at trying to take care of all the customers. They were swamped with work but still got the work done i a orderly manner, Good Job Guys !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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