Reviews
I purchased a 2016 Audi A6 3.0T from Elite Auto Brokers, and while some parts of the buying experience were fine, I ran into a significant issue almost immediately after taking delivery. The day after picking up the car — right after my first fill-up — the vehicle began having an intermittent stalling issue at startup. A few days later, a check engine light came on as well. The timing made it clear this was a pre-existing problem, not something that developed after the sale. I also want to note the car was handed to me with less than half a tank of gas, which is a small thing but felt like an odd detail for a "luxury" dealership, especially since a full tank might have let the dealership catch this issue themselves before selling the car. I reached out about the problem and was offered a diagnostic, but not any coverage toward the actual repair — despite the issue surfacing within a day of ownership. Fortunately, I'm experienced working on cars myself, and was able to diagnose and fix it (a faulty EVAP purge valve) for about $33 in parts. Had I not had that background, this would have been a $300–500 dealership repair bill right out of the gate on a car I'd just purchased. The car itself has otherwise been solid — clean history, drives well, no other issues. But being sold a vehicle with a known-type mechanical fault, and not having any of the repair cost offered even after raising it, is why I can't leave a higher rating. Buyers should go in expecting to get a thorough independent pre-purchase inspection done themselves, regardless of how the dealership presents itself.
I purchased a 2016 Audi A6 3.0T from Elite Auto Brokers, and while some parts of the buying experience were fine, I ran into a significant issue almost immediately after taking delivery. The day after picking up the car — right after my first fill-up — the vehicle began having an intermittent stalling issue at startup. A few days later, a check engine light came on as well. The timing made it clear this was a pre-existing problem, not something that developed after the sale. I also want to note the car was handed to me with less than half a tank of gas, which is a small thing but felt like an odd detail for a "luxury" dealership, especially since a full tank might have let the dealership catch this issue themselves before selling the car. I reached out about the problem and was offered a diagnostic, but not any coverage toward the actual repair — despite the issue surfacing within a day of ownership. Fortunately, I'm experienced working on cars myself, and was able to diagnose and fix it (a faulty EVAP purge valve) for about $33 in parts. Had I not had that background, this would have been a $300–500 dealership repair bill right out of the gate on a car I'd just purchased. The car itself has otherwise been solid — clean history, drives well, no other issues. But being sold a vehicle with a known-type mechanical fault, and not having any of the repair cost offered even after raising it, is why I can't leave a higher rating. Buyers should go in expecting to get a thorough independent pre-purchase inspection done themselves, regardless of how the dealership presents itself.
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- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They made the purchase process simple, easy and fast for me. They prepped everything and made it a very quick process
They made the purchase process simple, easy and fast for me. They prepped everything and made it a very quick process
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing how easily your used Jeep Wrangler 4xe purchase went. We’re pleased our team’s preparation kept everything on track and efficient. Enjoy many adventures in your new Jeep.
2nd time I have bought from Elite Auto Brokers. They are knowledgeable, friendly and have a great selection of vehicles. If you don’t see what you like today, keep checking!
2nd time I have bought from Elite Auto Brokers. They are knowledgeable, friendly and have a great selection of vehicles. If you don’t see what you like today, keep checking!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for returning for a second purchase. We’re delighted our team’s expertise and friendly service, along with our wide selection, helped you find another Mercedes-Benz S-Class. Whenever you’re ready to explore more options, we’re here to help.
I can’t say enough great things about my experience with Elite Auto Brokers. There was no pressure, they took the time to answer all my questions, and they made sure I was comfortable throughout the entire process. The vehicle was exactly as pictured in online photos, the paperwork was straightforward, and everything was handled perfectly. I was in and out in less than an hour, they don’t make you wait hours like other dealerships do. They were honest, transparent, and made what is usually a stressful experience feel easy and enjoyable. I will definitely be recommending them to family and friends and will be back for my next purchase.
I can’t say enough great things about my experience with Elite Auto Brokers. There was no pressure, they took the time to answer all my questions, and they made sure I was comfortable throughout the entire process. The vehicle was exactly as pictured in online photos, the paperwork was straightforward, and everything was handled perfectly. I was in and out in less than an hour, they don’t make you wait hours like other dealerships do. They were honest, transparent, and made what is usually a stressful experience feel easy and enjoyable. I will definitely be recommending them to family and friends and will be back for my next purchase.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled our team provided a pressure-free experience and took time to address all your questions about the Mercedes-Benz S-Class. It’s great to hear the online photos matched the car and that the paperwork moved swiftly so you could be on your way in under an hour. Thank you for recommending us to your family and friends and for choosing us for your next purchase.
I worked with Matt he was very informative about the vehicle and super nice and helpful. It was a seamless transition the car was as advertised would definitely recommend.
I worked with Matt he was very informative about the vehicle and super nice and helpful. It was a seamless transition the car was as advertised would definitely recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you highlighting Matthew’s helpfulness and the seamless handover of your BMW 430. It’s rewarding to know the car matched its description. Thank you for recommending us.
Have purchased two vehicles from Elite and they have been a pleasure to work with and would definitely recommend.if you are looking for a luxury car
Have purchased two vehicles from Elite and they have been a pleasure to work with and would definitely recommend.if you are looking for a luxury car
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us again for two luxury vehicle purchases, including your Audi A6. It’s wonderful to hear you enjoyed working with our team and would recommend us. If you’re ever in the market for another luxury car, we’d be happy to help.
Sold me he claimed it had no accidents , I took it to the dealer and they verified it major accident. He Buys cars with Clean carfax but been in accidents. These are his bread and butter. Don’t fall for his scams.
Sold me he claimed it had no accidents , I took it to the dealer and they verified it major accident. He Buys cars with Clean carfax but been in accidents. These are his bread and butter. Don’t fall for his scams.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
This review is false and does not reflect our business practices. We have no record of this transaction, and the claims made in this review are false. We do not misrepresent vehicle histories, and we encourage every customer to perform an independent pre-purchase inspection. If this reviewer is a genuine customer, we ask that they contact us directly with the vehicle information so we can investigate their claims. Otherwise, we respectfully request that this fraudulent review be removed.
We take customer feedback seriously and strive to provide accurate information about every vehicle we sell. We have no record of an experience matching the details described in this review, and we cannot verify that the reviewer was ever a customer of our dealership. If this person has actually done business with us, we invite them to contact us directly with their name, purchase information, and details of their concerns. Until then, we remain focused on serving our customers with integrity and appreciate the many clients who have shared their authentic experiences with our dealership.
This review is real, I am a real person and had a real transaction. Just because my name does not show on this account does not mean it is fake. I am not good with computers and wanted to post anonymous. Dealing with this business and the management is bad enough that I don’t want to interact with them ever again. Just warning everyone else. I had business with them and this is my real experience. They can say what they want but this is not fraudulent. I stand by what I said.
Anyone who has ever shopped for a car knows that choosing the right dealership can be just as important as choosing the right vehicle. Before making our final decision, my husband and I visited several dealerships and explored a number of options. When we came to Elite Auto Brokers, we were genuinely impressed by the level of service. What stood out the most was the fact that there was absolutely no pressure to buy. We were given the space to ask questions, gather information, and make our own decision at our own pace. We were also given plenty of time for the test drive, which allowed us to get a real feel for the vehicle and determine whether it was the right fit for us. A special thank you to Yaroslav, who was professional, knowledgeable, and patient throughout the entire process. He took the time to answer all of our questions and made sure we felt comfortable every step of the way. The entire buying experience was transparent, straightforward, and stress-free. No additional warranties, insurance plans, or extra services were pushed on us. Everything was clearly explained, and any optional products were discussed only with our interest and consent. In the end, it was the welcoming atmosphere, professionalism, honesty, transparency, and genuine willingness to help that earned our trust. We purchased our vehicle from Elite Auto Brokers and have not regretted our decision for a single day. Thank you to the entire team for providing a level of service that is becoming increasingly rare. We highly recommend Elite Auto Brokers to anyone looking for a trustworthy and enjoyable car-buying experience.
Anyone who has ever shopped for a car knows that choosing the right dealership can be just as important as choosing the right vehicle. Before making our final decision, my husband and I visited several dealerships and explored a number of options. When we came to Elite Auto Brokers, we were genuinely impressed by the level of service. What stood out the most was the fact that there was absolutely no pressure to buy. We were given the space to ask questions, gather information, and make our own decision at our own pace. We were also given plenty of time for the test drive, which allowed us to get a real feel for the vehicle and determine whether it was the right fit for us. A special thank you to Yaroslav, who was professional, knowledgeable, and patient throughout the entire process. He took the time to answer all of our questions and made sure we felt comfortable every step of the way. The entire buying experience was transparent, straightforward, and stress-free. No additional warranties, insurance plans, or extra services were pushed on us. Everything was clearly explained, and any optional products were discussed only with our interest and consent. In the end, it was the welcoming atmosphere, professionalism, honesty, transparency, and genuine willingness to help that earned our trust. We purchased our vehicle from Elite Auto Brokers and have not regretted our decision for a single day. Thank you to the entire team for providing a level of service that is becoming increasingly rare. We highly recommend Elite Auto Brokers to anyone looking for a trustworthy and enjoyable car-buying experience.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted our pressure-free approach and ample test-drive time helped you feel comfortable choosing your used Toyota Venza. Thank you for recognizing the transparent, straightforward process and our team’s genuine support. Your recommendation means a lot, and we hope you enjoy every mile in your Venza.
Very happy with the service and professionalism of every one at the company. It made the transition of getting the car very smooth. Thank you. I will recommend your company to others!
Very happy with the service and professionalism of every one at the company. It made the transition of getting the car very smooth. Thank you. I will recommend your company to others!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with our team’s professionalism and smooth delivery process. Congratulations on your used Land Rover Defender, and thank you for recommending us. Liat and Yarick appreciate your trust and support.
By far the best place to buy a car. The salesman Matt 100% recommended, contact him if you are looking for a new car
By far the best place to buy a car. The salesman Matt 100% recommended, contact him if you are looking for a new car
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this wonderful feedback. It’s great to hear Matthew provided exceptional service during your Volkswagen Tiguan purchase. We appreciate your recommendation and look forward to serving you again.