Santa Barbara Auto Group

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Santa Barbara Auto Group Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2009

Santa Barbara Auto Group treats the needs of each individual customer with the highest quality of customer service. As the industry leader in Ventura, Santa Barbara, and San Luis Obispo counties, we understand that you have high expectations, and as the area?s Luxury Car Dealer we enjoy the opportunity to exceed those expectations each and every time. Allow us to demonstrate our commitment to excellence!

...


With 8 premium brands at 1 great location you are sure to find what you are looking for, and our experienced sales staff is always eager to share their knowledge and enthusiasm with you. We encourage you to browse our online inventory!

"8 Premium Brands, 1 Great Location."

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

1.5 out of 5 1.5
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 4, 2019

    Carr was fixed but very badly. It was so obvious. When I pointed out to the salesman he was giving me all the discounts . Eventually I walked out disgusted.

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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, please contact us regarding your visit. We are not able to find your name in our system to look up your situation and we would like to find out w...hat happened, and what car you are referring to. We would like the chance to earn your business. Bill Fogg , GM 805-682-2000

  • 2.0 out of 5
    May 28, 2017

    Shopping for a new Porsche that was labelled as new, only to find out its been used (200+ miles) and for whatever reason, is currently actively going through... it's warranty without an owner. On top of that, they wouldn't entertain an additional markdown even though the car has been sitting on their lot for months. Avoid.

    2.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • April 3, 2014

    We just came in to see an F-Type that was on their showroom floor in the color (Black-Amethyst) we had spec'd out (very difficult color to find on a lot).... It was a V8 model and we had spec'd out the V6. Within the short time we were there the V8 model price had actually been reduced to a price $3,000 lower than the V6 with all and more of the options than we had originally spec'd out! Our sales representative new the car inside and out, was not pushy and has gone beyond the call of duty in order to get this deal done. Thank you!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2017

    I live in New Jersey but was able to find the car I wanted through cars.com. I had a great experience dealing with Santa Barbara Auto Group. I dealt... with CJ, who was very responsive. I would definitely recommend this dealer to anyone looking for a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 12, 2017

    I didnt end up purchasing the car but the internet sales rep was happy to help with any questions regarding the car i was looking at. Great customer service.

    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 25, 2016

    I drove from San Diego with the intent to purchase vin#5TDXK3DC3FS565752. The carfax had a clean report, the pictures posted showed no damage, and the... dealer rep texted me multiple times writing about the van. Upon arrival the van needed to be jumped as the battery wouldn't start. The rep had a 4hr notice that we would be coming to view the vehicle. The vehicle had 3 bald tires that they said they would replace. At no time was it disclosed that this vehicle had three significant areas of body damage. Not door dings, significant body damage! The trip from San Diego is lengthy especially with two little ones in the car. For the dealership to omit that the car had significant damage is wrong. What is alarming is that when speaking to 'management' they agreed that they had failed us and suggested that we yell at the rep that texted us info on the vehicle. To yell was the offered suggestion. Really? Needless to say we will not offer our business to this auto group.

    1.0 out of 5
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    5.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Good Morning Amber L. Unfortunately I have to agree with everything you said here. Our service department completely failed getting tires and batter...y replaced, our recon manager failed in getting pictures uploaded that highlighted the dents and doubling checking to ensure the vehicle was ready for the front line. And most importantly our Sales Consultant is suppose to be the last person to check the vehicle, especially when he has an appointment, not to mention someone coming all the way up from San Diego. And although I believe the sales person should be reprimanded for this debacle, I also agree that the manager telling you to yell at him was out of line, that's our job not yours. Needless to say we failed miserably here and warranted a public apology, therefore on behalf of Santa Barbara Auto Group you have my sincerest apology and I will contact you directly to compensate you for your trip up here. I would also like to note that this Vehicle has been removed from our front line and is being repaired to the standards it should be so this does not happen to anyone else. Sincerely Scott Westbrook General Sales Manager Santa Barbara Auto Group.

  • 5.0 out of 5
    October 14, 2016

    Was nice talking to a sales dealer all my questions were answered I would tell my friends and family to go to your car lot Custermor service was awesome

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 17, 2015

    My son's recent car purchase at the Santa Barbara Auto Group - Acura Dealership went extremely smooth. Our salesman Mike Smith took care of everything... for him and his first car purchase after graduating from college. He even held the car for him while he waited for his credit union loan to go through. I cannot thank him enough. We had a terrible experience with another out of town dealership and were so glad to be able to find a car and purchase it in our hometown. There are a lot of unethical used car sales people out there, but Mike is not one of them. He made sure that a young novice auto purchaser understood the process from beginning to end. Once he brought the check in, it took about 30 minutes to finalize the entire purchase. Mike has even checked in with us a couple of times since our purchase to make sure everything is still fine.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 6, 2015

    was interested in buying a car thats been listed for a bit and was told its complicated. Was told someone did paperwork, had not paid anything, and that... they plan on possibly getting it in about a week. I told them i was willing to come and get it within 24hrs paid cash. Was told no, wow way to do business and make a sale!!!! Dont list cars that are "complicated"!!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 9, 2014

    I used cars.com to scout for a pre-owned Porsche and found an interesting 2008 Carrera C2 offered at Santa Barbara Auto Group. I spoke to the sales rep... over the phone and based on that conversation, I visited the dealership. Asking price was attractive given the the car's; appearance, mileage, equipment & condtion and at the right price point to start negotiation. The sales rep, Shane was knowledgible and friendly and the facilities impecable. I found the vehicle was as advertised however, I ultimately decided to pass due to the color of the car (Metalic Ruby Red) ...Lots of these these cars are available so I'll keep looking to find exactly what I want. I would certainly entertain purchasing a car from this dealership if the right car were available.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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