Skip to main content

Bill Volz's Westchester

(530 reviews)
Visit Bill Volz's Westchester
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (877) 962-2205 (877) 962-2205
Used (866) 545-1302 (866) 545-1302
Service (855) 204-4621 (855) 204-4621

Reviews

(530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Volz's Westchester from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Buying Experience

We recently purchased a pre-owned Jeep Wrangler Sahara Unlimited from Bill Volz Westchester ? by far, the most pleasant, hassle-free, no-pressure car-buying experiences we have ever had. From the time we contacted the dealership to the moment we picked up the car, everyone we dealt with on the phone and at the dealership was very friendly, helpful, attentive, and professional. Our sales consultant, Chris M. went above and beyond to provide the best customer service ? he made it a point to make sure that any questions we had were answered, kept us updated on the status of the car before we picked it up, and followed up with us afterwards to make sure everything was fine. The Finance Manager, Joe T., was also extremely helpful and made the financing process quick and easy. We highly recommend working with this dealership. It was truly a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, Thank you for recommending Bill Volz Westchester, and for your wonderful review. We hope you're enjoying your Jeep Wrangler Sahara Unlimited ;) Welcome to the Jeep family! Warm regards, Bill Volz Westchester

Great customer service

I recently bought a pre-owned Jeep Liberty from this dealership. Love my car! The customer service was like no other. Had some problems with the car initially. They were very helpful. Mike Verdi in sales was terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, Congratulation on your Jeep Liberty! Thank you for your review and we look forward to seeing you at your next oil change. Warm Regards, Bill Volz Westchester

Great Buying Experience

We recently purchased a pre-owned Jeep Wrangler Sahara Unlimited from Bill Volz Westchester – by far, the most pleasant, hassle-free, no-pressure car-buying experiences we have ever had. From the time we contacted the dealership to the moment we picked up the car, everyone we dealt with on the phone and at the dealership was very friendly, helpful, attentive, and professional. Our sales consultant, Chris M. went above and beyond to provide the best customer service – he made it a point to make sure that any questions we had were answered, kept us updated on the status of the car before we picked it up, and followed up with us afterwards to make sure everything was fine. The Finance Manager, Joe T., was also extremely helpful and made the financing process quick and easy. We highly recommend working with this dealership. It was truly a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Deal!!!

They made a great deal! Had plenty in inventory to choose from. This is my second time purchasing from them and it just keeps getting better each time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Jim, Thank you for your review and we look forward to continuing a long lasting relationship with both you and your vehicle. Warm regards, Your Friends at Bill Volz Westchester

Great experience

I walked into ur dealership looking for a certain and specific car, Chris walked right over to me and was extremely nice and helpful, he had exactly what I was looking for and worked out a great price for me. I picked up car the next day. The whole dealership is highly professional and just a bunch of nice people, definately the best car buying experience I ever had...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Michael, Thank you for choosing Bill Volz Westchester, and for your five star review of your experience with us. We look forward to seeing you at your next oil change. Warm regards, Your friends at Bill Volz Westchester

New Grand Cherokee

I recently purchased a new Jeep Grand Cherokee and couldn't be happier with it. The car exceeded all of my expectations and dealing with Josh Alexander from Bill Volz made the process even better. If you are in need of a new vehicle he is certainly the guy to see. A true professional who made a potentially annoying situation into a real pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, Congratulations on the purchase of your new Jeep Grand Cherokee from Bill Volz Westchester. We are so pleased to hear it's exceeded your expectations, and that your sales associate Josh Alexander made your vehicle buying experience with us even better :) Enjoy your new Jeep! Your friends at Bill Volz Westchester

Great buying experience

Was researching and visiting dealerships for months until we went to Tiarra at Volz Auto in Yorktown Heights, she was SO helpful and no bull that within days of going there bought my new Jeep!! Love it! Thank you, Dawn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Bill Volz Westchester

From the moment we contacted Bill Volz's Westchester to the moment we picked up the car we had an excellent experience! My daughter needed a used car and found one on cars.com. We contacted Bill Volz through a chat screen. Josh called within minutes and we told him which car we were interested in. We went to see it and he had it waiting for us right at the door of the dealership. We test drove it, loved it but heard a little noise. Josh immediately said to leave it and they would take care of it, which they did. All the while keeping contact through phone and or emails. Anytime we had a question Josh would get back to us immediately. We honestly felt like we were there only customer. No fake people here! Everyone was very friendly and respectful and caring. We highly recommend Bill Volz's Westchester and will definitely be going back for any future cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Laurie, Congratulations on your new purchase, and thank you for your wonderful review! We look forward to a long lasting relationship with you and your vehicle. Warm regards, BVW

Great Experience!

I bought my 2015 Jeep Renegade from John Downey at Bill Volz of Westchester. From start to finish it was a great experience. They let me test drive several different Renegades so I could see the differences between the trail hawk and latitude models. John worked with me to find my perfect car and I couldn't be happier. The staff never pressured me to purchase any extras. I would highly recommend this dealership and John Downey to anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience, Friendly Staff, Highly Recommended.

I went to many dealerships on my adventure buying a new Jeep Wrangler Rubicon Hard Rock. Some didn't know much about the vehicle others just brushed me off (due to the specialized nature of the truck). Bill Volt'z in Cortlandt Manor made me feel at ease trusting them with this purchase. Erich from the moment I got there took his time and we went over all the spec's tediously. After ordering the truck 6 weeks later I received a email from the sales manager. He told me the truck was in and went out of his way to find me the best financial rate. When I arrived the truck was sitting there all clean glistening and pristine. Erich went out of his way and left me two specialized thank you cards hidden in the truck. He thanked me for doing business with him and wished me luck on the trails. He went above and beyond and so did the staff. I usually don't leave reviews but I thought I would share my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.