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Grayson BMW

(1,653 reviews)
Visit Grayson BMW
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (865) 329-6111 (865) 329-6111
Used (865) 338-5197 (865) 338-5197
Service (865) 338-5199 (865) 338-5199

Inventory

See all 290 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
Get our Best ePrice in minutes....Guaranteed lowest price on BMWs in East Tennessee period. We offer excellent customer service a friendly environment attractive financing options and great cars! We hope to have the opportunity to meet you soon at our greater Knoxville BMW dealership. Our helpful staff is always available to answer any question you may have about purchasing a new BMW like the 128i 328i 335i 535i X1 or any used vehicle. See us for all your automotive repair needs or car parts. Call us today or better yet stop by and see us in person! We're located at 10671 Parkside Drive Knoxville TN.
Get Our Best ePrice in minutes Guaranteed lowest price on BMWs !

Service center

Phone number (865) 338-5199

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

(1,653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson BMW from DealerRater.

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I like that I can go there and get all I need to get done done.

I like that I can go there and get all I need to get done done.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Such a great experience, from start to finish. Rick was a kind and patient salesperson and the whole team made me feel welcome. Would buy from there again and again.

Such a great experience, from start to finish. Rick was a kind and patient salesperson and the whole team made me feel welcome. Would buy from there again and again.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Friendly, fast and knowledgeable. Pricing is fair and they are quick to respond. Dylan is enthusiastic about taking care of our needs and communicates well!

Friendly, fast and knowledgeable. Pricing is fair and they are quick to respond. Dylan is enthusiastic about taking care of our needs and communicates well!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My wife and I just bought a car from Grayson BMW. I have to honestly say it was the best experience I’ve had with buying a car. Chris King the sales person was very knowledgeable and helpful. He was very nice and helpful. It was a pleasure to do business with him and Grayson BMW.

My wife and I just bought a car from Grayson BMW. I have to honestly say it was the best experience I’ve had with buying a car. Chris King the sales person was very knowledgeable and helpful. He was very nice and helpful. It was a pleasure to do business with him and Grayson BMW.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great experience with Matt Mull in getting service completed in timely manner and keeping me informed.

Great experience with Matt Mull in getting service completed in timely manner and keeping me informed.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service center at Grayson is the best - Justin has always taken care of my vehicle and he is awesome to provide the most professional service, and recommend maintenance- he is someone you can trust with your vehicle repairs and upkeep. 5 star service always..

The service center at Grayson is the best - Justin has always taken care of my vehicle and he is awesome to provide the most professional service, and recommend maintenance- he is someone you can trust with your vehicle repairs and upkeep. 5 star service always..

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I would highly recommend Matt in service. He is incredible to work with. Highly recommend. 5 star service.

I would highly recommend Matt in service. He is incredible to work with. Highly recommend. 5 star service.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great experience with BMW! The service was excellent, the staff was friendly and professional, and everything was handled quickly. I’m very happy with my experience and would definitely recommend them!

Great experience with BMW! The service was excellent, the staff was friendly and professional, and everything was handled quickly. I’m very happy with my experience and would definitely recommend them!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I’m a longtime customer of Grayson BMW. It’s my favorite Knoxville auto dealership with a high-caliber team. My service advisor, Trent, is top-notch. Communication is great and I always feel welcomed.

I’m a longtime customer of Grayson BMW. It’s my favorite Knoxville auto dealership with a high-caliber team. My service advisor, Trent, is top-notch. Communication is great and I always feel welcomed.

Rating breakdown (out of 5):
Customer service
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service was excellent and rep was outstanding exceeded my expectations really like the dealership and the people

Service was excellent and rep was outstanding exceeded my expectations really like the dealership and the people

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 1653 reviews

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