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Grayson BMW

(1,419 reviews)
Visit Grayson BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (865) 329-6111 (865) 329-6111
Used (865) 338-5197 (865) 338-5197
Service (865) 338-5199 (865) 338-5199

Inventory

See all 258 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
Get our Best ePrice in minutes....Guaranteed lowest price on BMWs in East Tennessee period. We offer excellent customer service a friendly environment attractive financing options and great cars! We hope to have the opportunity to meet you soon at our greater Knoxville BMW dealership. Our helpful staff is always available to answer any question you may have about purchasing a new BMW like the 128i 328i 335i 535i X1 or any used vehicle. See us for all your automotive repair needs or car parts. Call us today or better yet stop by and see us in person! We're located at 10671 Parkside Drive Knoxville TN.
Get Our Best ePrice in minutes Guaranteed lowest price on BMWs !

Service center

Phone number (865) 338-5199

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

(1,419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson BMW from DealerRater.

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Great dealership!

Great dealership! They are very helpful! The service department and Dylan is awesome and friendly.!

Great dealership!

Great dealership! They are very helpful! The service department and Dylan is awesome and friendly.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Grayson BMW stands out in every measurement of excellence

Grayson BMW stands out in every measurement of excellence compared to every dealer I have ever used. It is clean and pleasant to visit leaving you euphoric every time. My service tech this visit was Trent. He is superior in communicating his knowledge of BMW equipment, functions, service and products. I look forward to seeing him when I return. Grayson and their pros are First Class all the way! None compare. 10 STARS.

Grayson BMW stands out in every measurement of excellence

Grayson BMW stands out in every measurement of excellence compared to every dealer I have ever used. It is clean and pleasant to visit leaving you euphoric every time. My service tech this visit was Trent. He is superior in communicating his knowledge of BMW equipment, functions, service and products. I look forward to seeing him when I return. Grayson and their pros are First Class all the way! None compare. 10 STARS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Justin was awesome.

Justin was awesome. Work was complete quickly and under what was estimated. Highly recommend the service department.

Justin was awesome.

Justin was awesome. Work was complete quickly and under what was estimated. Highly recommend the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ricky Loy was a very sincere and honest salesman.

Ricky Loy was a very sincere and honest salesman. Got me a great warranty on my beautiful BMW. I will gladly recommend him to my friends and family. Thank you so much for your time. Hope to see you again soon.

Ricky Loy was a very sincere and honest salesman.

Ricky Loy was a very sincere and honest salesman. Got me a great warranty on my beautiful BMW. I will gladly recommend him to my friends and family. Thank you so much for your time. Hope to see you again soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everything was well done in a timely manner.

Everything was well done in a timely manner. Another service was recommended and it was finished quickly.

Everything was well done in a timely manner.

Everything was well done in a timely manner. Another service was recommended and it was finished quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We had a great experience with Grayson BMW.

We had a great experience with Grayson BMW. We were able to drop the car off at early time and not miss school and work. Trent did a great job on his video evaluation of my car about what needed to be done. We were pleased with our service

We had a great experience with Grayson BMW.

We had a great experience with Grayson BMW. We were able to drop the car off at early time and not miss school and work. Trent did a great job on his video evaluation of my car about what needed to be done. We were pleased with our service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Always great, timely, friendly, service!

Always great, timely, friendly, service! Trent and all the guys are top notch! Appreciate the cleanup on my car too! Love my BMW!

Always great, timely, friendly, service!

Always great, timely, friendly, service! Trent and all the guys are top notch! Appreciate the cleanup on my car too! Love my BMW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience with Grayson BMW.

Great experience with Grayson BMW. Matthew went above beyond to insure all details were handled properly and timely. And communication was exceptional while my my BMW was on the repair shop.I'll continue to use the dealership for future services and repairs.

Great experience with Grayson BMW.

Great experience with Grayson BMW. Matthew went above beyond to insure all details were handled properly and timely. And communication was exceptional while my my BMW was on the repair shop.I'll continue to use the dealership for future services and repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Matt Schroller is always provides a seamless experience

Matt Schroller is always provides a seamless experience with all of our service needs. We never have any issues and always have a pleasant experience.

Matt Schroller is always provides a seamless experience

Matt Schroller is always provides a seamless experience with all of our service needs. We never have any issues and always have a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Justin in servicing always makes servicing a breeze.

Justin in servicing always makes servicing a breeze. Car was ready when expected and cleaned.

Justin in servicing always makes servicing a breeze.

Justin in servicing always makes servicing a breeze. Car was ready when expected and cleaned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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