Reviews
This dealer has a top notch service department! Justin conveys information very well. In fact, I just bought 4 new tires and had the car aligned and felt good about it because it was the right thing to do.
This dealer has a top notch service department! Justin conveys information very well. In fact, I just bought 4 new tires and had the car aligned and felt good about it because it was the right thing to do.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I arrived with a battery that was almost dead. They said they could take me right in and help me by replacing my battery. They are a Great Dealer.
I arrived with a battery that was almost dead. They said they could take me right in and help me by replacing my battery. They are a Great Dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Justin Pickell, in the service department, ALWAYS services us well. He takes great care of us each time we take our car for servicing. He is definitely a great asset to Grayson BMW!
Justin Pickell, in the service department, ALWAYS services us well. He takes great care of us each time we take our car for servicing. He is definitely a great asset to Grayson BMW!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy , no pressure buying experience. Salesperson Taylor was easy to work with and honest. Will come back for sure.
Easy , no pressure buying experience. Salesperson Taylor was easy to work with and honest. Will come back for sure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My service rep was attentive to take care of my service & schedule. It was would be nice if dealer offered more discounts.
My service rep was attentive to take care of my service & schedule. It was would be nice if dealer offered more discounts.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dylan is my service technician at Grayson BMW and I couldn’t imagine a better partner. He takes care of me and my girl (Sasha). I’ve been a BMW owner for over 20yrs and both Dylan and Grayson have provided the best service for me.
Dylan is my service technician at Grayson BMW and I couldn’t imagine a better partner. He takes care of me and my girl (Sasha). I’ve been a BMW owner for over 20yrs and both Dylan and Grayson have provided the best service for me.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dependable, reliable and friendly. Easy to get an appointment for maintenance or repairs. My service technician is easy to work with.
Dependable, reliable and friendly. Easy to get an appointment for maintenance or repairs. My service technician is easy to work with.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ease of scheduling. Choice of car or ride to location destination. Professional and personable. Excellent.
Ease of scheduling. Choice of car or ride to location destination. Professional and personable. Excellent.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
If the review was for my customer service representative only, I would give Dylan 10+.He has been the saving grace for my BMW experience.
If the review was for my customer service representative only, I would give Dylan 10+.He has been the saving grace for my BMW experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great experience, good service and good communication regarding my service and cars condition. On time and efficient
Great experience, good service and good communication regarding my service and cars condition. On time and efficient
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair