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Grayson BMW

(1,683 reviews)
Visit Grayson BMW
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (865) 329-6111 (865) 329-6111
Used (865) 338-5197 (865) 338-5197
Service (865) 338-5199 (865) 338-5199

Inventory

See all 293 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
Get our Best ePrice in minutes....Guaranteed lowest price on BMWs in East Tennessee period. We offer excellent customer service a friendly environment attractive financing options and great cars! We hope to have the opportunity to meet you soon at our greater Knoxville BMW dealership. Our helpful staff is always available to answer any question you may have about purchasing a new BMW like the 128i 328i 335i 535i X1 or any used vehicle. See us for all your automotive repair needs or car parts. Call us today or better yet stop by and see us in person! We're located at 10671 Parkside Drive Knoxville TN.
Get Our Best ePrice in minutes Guaranteed lowest price on BMWs !

Service center

Phone number (865) 338-5199

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

(1,683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson BMW from DealerRater.

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Outstanding as usual! Xxx xxx xxx xx xx xx xx xx xx xx xx xx xx

Outstanding as usual! Xxx xxx xxx xx xx xx xx xx xx xx xx xx xx

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service. They checked my car before a long trip and made sure it was ready. Car worked flawlessly for entire trip.

Excellent service. They checked my car before a long trip and made sure it was ready. Car worked flawlessly for entire trip.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Enjoy working with my service advisor,Justin Pickle.Have confidence in his recommendations. Have worked with him for a number of years and he is the best service advisor I have had..

Enjoy working with my service advisor,Justin Pickle.Have confidence in his recommendations. Have worked with him for a number of years and he is the best service advisor I have had..

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Pleasant experience with Dylan. Fast service. Comfortable waiting area . Nice choice of teas and snacks

Pleasant experience with Dylan. Fast service. Comfortable waiting area . Nice choice of teas and snacks

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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great service from Dylan, would recommend him and grayson to anyone needing service or new car

great service from Dylan, would recommend him and grayson to anyone needing service or new car

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service advisor. Got me in and out for 1st year maintenance very quickly. He has helped me in the past with other cars and I have grown to trust him.

Excellent service advisor. Got me in and out for 1st year maintenance very quickly. He has helped me in the past with other cars and I have grown to trust him.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Every individual we interacted with at Grayson BMW exceeded our expectations. We will recommend this BMW dealer to all our family and friends. .

Every individual we interacted with at Grayson BMW exceeded our expectations. We will recommend this BMW dealer to all our family and friends. .

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fast dependable service. The service dept has always been very helpful and accommodating. I would recommend.

Fast dependable service. The service dept has always been very helpful and accommodating. I would recommend.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Justin is always courteous and professional. His knowledge and suggestions are very much appreciated. Justin is the reason I use Grayson BMW service department.

Justin is always courteous and professional. His knowledge and suggestions are very much appreciated. Justin is the reason I use Grayson BMW service department.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service as always. Matt always takes great care of me. Cannot recommend Grayson BMW enough.

Great service as always. Matt always takes great care of me. Cannot recommend Grayson BMW enough.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 1683 reviews

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