Skip to main content

Grayson BMW

(1,504 reviews)
Visit Grayson BMW
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (865) 329-6111 (865) 329-6111
Used (865) 338-5197 (865) 338-5197
Service (865) 338-5199 (865) 338-5199

Inventory

See all 257 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
Get our Best ePrice in minutes....Guaranteed lowest price on BMWs in East Tennessee period. We offer excellent customer service a friendly environment attractive financing options and great cars! We hope to have the opportunity to meet you soon at our greater Knoxville BMW dealership. Our helpful staff is always available to answer any question you may have about purchasing a new BMW like the 128i 328i 335i 535i X1 or any used vehicle. See us for all your automotive repair needs or car parts. Call us today or better yet stop by and see us in person! We're located at 10671 Parkside Drive Knoxville TN.
Get Our Best ePrice in minutes Guaranteed lowest price on BMWs !

Service center

Phone number (865) 338-5199

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

(1,504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson BMW from DealerRater.

Want to share your experience with this dealership?

Write a review

Absolutely the best service . Would never have my car serviced anywhere but there. Always on time and professional. Will continue to be loyal to Grayson!!

Absolutely the best service . Would never have my car serviced anywhere but there. Always on time and professional. Will continue to be loyal to Grayson!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Ricky Loy was a great guy and a great salesman. He helped me get into my new wrx and there was no hassle at all. He helped me work with price and treated me like he’d known me for years. Definitely recommend Grayson bmw to anyone looking to buy a car.

Ricky Loy was a great guy and a great salesman. He helped me get into my new wrx and there was no hassle at all. He helped me work with price and treated me like he’d known me for years. Definitely recommend Grayson bmw to anyone looking to buy a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Everything that needed to be taken care of was done. Making the appointment online was easy.

Everything that needed to be taken care of was done. Making the appointment online was easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I always come to this BMW dealership, and Matthew is excellent. He’s always very helpful, professional, and makes the whole experience easy and smooth. Great customer service every time I visit. Highly recommend asking for Matthew if you stop by!

I always come to this BMW dealership, and Matthew is excellent. He’s always very helpful, professional, and makes the whole experience easy and smooth. Great customer service every time I visit. Highly recommend asking for Matthew if you stop by!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Every time I come to this dealership, it is always a great experience! Dylan always goes truly above and beyond to make sure I have the best experience and it is greatly appreciated!

Every time I come to this dealership, it is always a great experience! Dylan always goes truly above and beyond to make sure I have the best experience and it is greatly appreciated!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Awesome dealership!Great customer service awesome mechanics. I trust them with all my cars. -Chris

Awesome dealership!Great customer service awesome mechanics. I trust them with all my cars. -Chris

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Always great service from Justin. He always explains things clearly and is clear about which things must be done now and what maintenance can be deferred on my vintage Z4.

Always great service from Justin. He always explains things clearly and is clear about which things must be done now and what maintenance can be deferred on my vintage Z4.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Trent was extremely helpful and professional. I had a problem with my car Trent called the warranty for me and hot it sorted.

Trent was extremely helpful and professional. I had a problem with my car Trent called the warranty for me and hot it sorted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The dealership is amazing. Rich is a very knowledgeable and personable salesperson. Tom Pack is also an amazing financial person with a great personality.

The dealership is amazing. Rich is a very knowledgeable and personable salesperson. Tom Pack is also an amazing financial person with a great personality.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Rich is an amazing salesman, he has a great personality and is very knowledgeable. Tom Pack was extremely helpful with the financing and was very kind and supportive. He was also very knowledgeable.

Show full review

Dylan is always very courteous and helpful. I went on for oil change. He always inspects the car and then we go over what other service may be needed. Great service!!

Dylan is always very courteous and helpful. I went on for oil change. He always inspects the car and then we go over what other service may be needed. Great service!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 1504 reviews