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Grayson BMW

(1,457 reviews)
Visit Grayson BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (865) 329-6111 (865) 329-6111
Used (865) 338-5197 (865) 338-5197
Service (865) 338-5199 (865) 338-5199

Inventory

See all 258 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
Get our Best ePrice in minutes....Guaranteed lowest price on BMWs in East Tennessee period. We offer excellent customer service a friendly environment attractive financing options and great cars! We hope to have the opportunity to meet you soon at our greater Knoxville BMW dealership. Our helpful staff is always available to answer any question you may have about purchasing a new BMW like the 128i 328i 335i 535i X1 or any used vehicle. See us for all your automotive repair needs or car parts. Call us today or better yet stop by and see us in person! We're located at 10671 Parkside Drive Knoxville TN.
Get Our Best ePrice in minutes Guaranteed lowest price on BMWs !

Service center

Phone number (865) 338-5199

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

(1,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson BMW from DealerRater.

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Justin in the service department has been our go to

Justin in the service department has been our go to person for many many years and he always bends backward to take care of things

Justin in the service department has been our go to

Justin in the service department has been our go to person for many many years and he always bends backward to take care of things

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service.

Excellent service. I highly recommend Grayson BMW service for all BMW owners they always take excellent care of your car and service.

Excellent service.

Excellent service. I highly recommend Grayson BMW service for all BMW owners they always take excellent care of your car and service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Richard and Kevin went to great effort to find me the

Richard and Kevin went to great effort to find me the right vehicle. The found all of the possible discounts and made buying easy.

Richard and Kevin went to great effort to find me the

Richard and Kevin went to great effort to find me the right vehicle. The found all of the possible discounts and made buying easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The service crew is very helpful and is good about

The service crew is very helpful and is good about letting me know how the work is going on my car.

The service crew is very helpful and is good about

The service crew is very helpful and is good about letting me know how the work is going on my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service.

Great service. The car was taken at the designated time and I didn’t wait long. Probably 1 1/2 hrs Thank you

Great service.

Great service. The car was taken at the designated time and I didn’t wait long. Probably 1 1/2 hrs Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Professional, kept me very informed of my repairs and

Professional, kept me very informed of my repairs and mechanical concerns, quick process, Matthew was very kind and honest! Thankyou!

Professional, kept me very informed of my repairs and

Professional, kept me very informed of my repairs and mechanical concerns, quick process, Matthew was very kind and honest! Thankyou!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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First time I’ve gone to a dealership to price tires and

First time I’ve gone to a dealership to price tires and they had a better price than the wholesale places. They did an excellent job and the car rides great

First time I’ve gone to a dealership to price tires and

First time I’ve gone to a dealership to price tires and they had a better price than the wholesale places. They did an excellent job and the car rides great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service department did a wonderful job in taking care

The service department did a wonderful job in taking care of our car. Matt our service advisor was great. Very professional.

The service department did a wonderful job in taking care

The service department did a wonderful job in taking care of our car. Matt our service advisor was great. Very professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Justin Pickle is always very helpful Mike Grosso was

Justin Pickle is always very helpful Mike Grosso was also very helpful We would recommend tgem

Justin Pickle is always very helpful Mike Grosso was

Justin Pickle is always very helpful Mike Grosso was also very helpful We would recommend tgem

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Matt is the best.

Matt is the best. Friendly and efficient, what more can you ask for! Easy to get in and out keeping my time in mind. Great to have someone you can count on.

Matt is the best.

Matt is the best. Friendly and efficient, what more can you ask for! Easy to get in and out keeping my time in mind. Great to have someone you can count on.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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