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Grayson BMW

(1,613 reviews)
Visit Grayson BMW
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (865) 329-6111 (865) 329-6111
Used (865) 338-5197 (865) 338-5197
Service (865) 338-5199 (865) 338-5199

Inventory

See all 306 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
Get our Best ePrice in minutes....Guaranteed lowest price on BMWs in East Tennessee period. We offer excellent customer service a friendly environment attractive financing options and great cars! We hope to have the opportunity to meet you soon at our greater Knoxville BMW dealership. Our helpful staff is always available to answer any question you may have about purchasing a new BMW like the 128i 328i 335i 535i X1 or any used vehicle. See us for all your automotive repair needs or car parts. Call us today or better yet stop by and see us in person! We're located at 10671 Parkside Drive Knoxville TN.
Get Our Best ePrice in minutes Guaranteed lowest price on BMWs !

Service center

Phone number (865) 338-5199

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

(1,613 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson BMW from DealerRater.

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Bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad very bad

Bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad very bad

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The car-buying process was easy and positive from beginning to end. I was thankful for all that Shane, Jesus, Nate, and Daryl did to get me into my favorite car I’ve ever owned!

The car-buying process was easy and positive from beginning to end. I was thankful for all that Shane, Jesus, Nate, and Daryl did to get me into my favorite car I’ve ever owned!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I’ve been getting my BMW’s serviced here for years with Justin, always honest and a pleasure to work with!

I’ve been getting my BMW’s serviced here for years with Justin, always honest and a pleasure to work with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Trent is a true asset to the Service team! He is knowledgeable and professional. He always makes sure the service is explained well if I have questions. And if any issue comes up, he will contact me and let me know he is working on a solution.

Trent is a true asset to the Service team! He is knowledgeable and professional. He always makes sure the service is explained well if I have questions. And if any issue comes up, he will contact me and let me know he is working on a solution.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Outstanding service from Dylan Harris as always see my other review Dylan is the best 100 out of 100

Outstanding service from Dylan Harris as always see my other review Dylan is the best 100 out of 100

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Justin is always good and takes care of my BMW car needs when I come into the dealership.

Justin is always good and takes care of my BMW car needs when I come into the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Trent in service was knowledgeable, professional, helpful and had good communication during my service visits.

Trent in service was knowledgeable, professional, helpful and had good communication during my service visits.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Matthew is great. He informs you and has great knowledge being a service provider. I appreciate his help.

Matthew is great. He informs you and has great knowledge being a service provider. I appreciate his help.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Matthew kept me up to date on the process. He made sure the car was taken care of within my timeframe

Matthew kept me up to date on the process. He made sure the car was taken care of within my timeframe

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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We love the service and follow up we receive from the sales and service departments from Grayson BmW.

We love the service and follow up we receive from the sales and service departments from Grayson BmW.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 1613 reviews

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