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Grayson BMW

(1,465 reviews)
Visit Grayson BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (865) 329-6111 (865) 329-6111
Used (865) 338-5197 (865) 338-5197
Service (865) 338-5199 (865) 338-5199

Inventory

See all 253 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
Get our Best ePrice in minutes....Guaranteed lowest price on BMWs in East Tennessee period. We offer excellent customer service a friendly environment attractive financing options and great cars! We hope to have the opportunity to meet you soon at our greater Knoxville BMW dealership. Our helpful staff is always available to answer any question you may have about purchasing a new BMW like the 128i 328i 335i 535i X1 or any used vehicle. See us for all your automotive repair needs or car parts. Call us today or better yet stop by and see us in person! We're located at 10671 Parkside Drive Knoxville TN.
Get Our Best ePrice in minutes Guaranteed lowest price on BMWs !

Service center

Phone number (865) 338-5199

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

(1,465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson BMW from DealerRater.

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This was fast easy and in and out great service and great

This was fast easy and in and out great service and great customer service would recommend

This was fast easy and in and out great service and great

This was fast easy and in and out great service and great customer service would recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Matt and Grayson always treat me like a premium first

Matt and Grayson always treat me like a premium first class member. I feel like I get true value out of my relationship with them and trust their recommendations.

Matt and Grayson always treat me like a premium first

Matt and Grayson always treat me like a premium first class member. I feel like I get true value out of my relationship with them and trust their recommendations.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Awesome dealer with outstanding service.

Awesome dealer with outstanding service. Dylan is my advisor and is to notch! What a blessing to have a place I can count on to take care of my car as if it were their own!

Awesome dealer with outstanding service.

Awesome dealer with outstanding service. Dylan is my advisor and is to notch! What a blessing to have a place I can count on to take care of my car as if it were their own!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service!

Great service! All services done satisfactory, highly recommended service with Trent at Grayson BMW in Knoxville

Great service!

Great service! All services done satisfactory, highly recommended service with Trent at Grayson BMW in Knoxville

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fantastic customer service.

Fantastic customer service. Dylan is so kind and helpful, definitely makes this stressful experience much easier

Fantastic customer service.

Fantastic customer service. Dylan is so kind and helpful, definitely makes this stressful experience much easier

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Quick and courteous service with great perks inside the

Quick and courteous service with great perks inside the customer lounge. I felt well taken care of.

Quick and courteous service with great perks inside the

Quick and courteous service with great perks inside the customer lounge. I felt well taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great communication, and very friendly staff.

Great communication, and very friendly staff. I was kept aware of the progress of my vehicles service the entire time.

Great communication, and very friendly staff.

Great communication, and very friendly staff. I was kept aware of the progress of my vehicles service the entire time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The dealership was friendly and vibrant.

The dealership was friendly and vibrant. Everyone was kind and helpful. Very clean and bright.

The dealership was friendly and vibrant.

The dealership was friendly and vibrant. Everyone was kind and helpful. Very clean and bright.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Justin in the service department has been our go to

Justin in the service department has been our go to person for many many years and he always bends backward to take care of things

Justin in the service department has been our go to

Justin in the service department has been our go to person for many many years and he always bends backward to take care of things

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service.

Excellent service. I highly recommend Grayson BMW service for all BMW owners they always take excellent care of your car and service.

Excellent service.

Excellent service. I highly recommend Grayson BMW service for all BMW owners they always take excellent care of your car and service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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