Reviews
Excellent dealership and an excellent service team.
Excellent dealership and an excellent service team. Very communicative and knocked out my few issues quickly and efficiently. Trent was great to work with.
Excellent dealership and an excellent service team.
Excellent dealership and an excellent service team. Very communicative and knocked out my few issues quickly and efficiently. Trent was great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Trent was very professional and helpful when I had a flat
Trent was very professional and helpful when I had a flat tire on my i5. It was a stressful situation for me but it was handled promptly and turned out to be a great experience.
Trent was very professional and helpful when I had a flat
Trent was very professional and helpful when I had a flat tire on my i5. It was a stressful situation for me but it was handled promptly and turned out to be a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had my BMW serviced recently at the dealership.
I had my BMW serviced recently at the dealership. The experience was very good. The staff was excellent. I would highly recommend it.
I had my BMW serviced recently at the dealership.
I had my BMW serviced recently at the dealership. The experience was very good. The staff was excellent. I would highly recommend it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service first time customer.
Great service first time customer.They had me in @ out in no time.will go back.
Great service first time customer.
Great service first time customer.They had me in @ out in no time.will go back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As usual Dylan (service manager) clearly explains and
As usual Dylan (service manager) clearly explains and discusses issues and technical solutions, and optimizes warranty coverage to help me minimize costs.
As usual Dylan (service manager) clearly explains and
As usual Dylan (service manager) clearly explains and discusses issues and technical solutions, and optimizes warranty coverage to help me minimize costs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Grayson BMW has been our dealership for 11 years
Grayson BMW has been our dealership for 11 years servicing three vehicles during this period. They hold a high standard both when it comes to customer care and quality of work.
Grayson BMW has been our dealership for 11 years
Grayson BMW has been our dealership for 11 years servicing three vehicles during this period. They hold a high standard both when it comes to customer care and quality of work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
had a great experience working with Grayson BMW from
had a great experience working with Grayson BMW from start to finish. The staff was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. They took the time to answer all my questions, explained options clearly, and never made me feel pressur
had a great experience working with Grayson BMW from
had a great experience working with Grayson BMW from start to finish. The staff was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. They took the time to answer all my questions, explained options clearly, and never made me feel pressur
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent care and advice.
Excellent care and advice. Answers all concerns and questions. Professional , courteous. Easy to schedule service and staff very accommodating.
Excellent care and advice.
Excellent care and advice. Answers all concerns and questions. Professional , courteous. Easy to schedule service and staff very accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Richard and all the staff were very accommodating and
Richard and all the staff were very accommodating and kind. They made the whole process very easy!
Richard and all the staff were very accommodating and
Richard and all the staff were very accommodating and kind. They made the whole process very easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lack of care and communication regarding what my car
Lack of care and communication regarding what my car needed to have done and what was actually completed
Lack of care and communication regarding what my car
Lack of care and communication regarding what my car needed to have done and what was actually completed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
