Reviews
Very pleased with the overall experience and attention to detail that Dylan provided would definitely recommend
Very pleased with the overall experience and attention to detail that Dylan provided would definitely recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My salesman (Athan) was one of the best I have ever worked with. He was very nice, and always answered my calls and texts. He even came in on his day off to work with my schedule. Grayson went out of the way to get the car I wanted. I would recommend the dealership to anyone that’s in the market for a BMW.
My salesman (Athan) was one of the best I have ever worked with. He was very nice, and always answered my calls and texts. He even came in on his day off to work with my schedule. Grayson went out of the way to get the car I wanted. I would recommend the dealership to anyone that’s in the market for a BMW.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Matt always takes such great care of me! The service is impeccable! Very trustworthy and dependable!
Matt always takes such great care of me! The service is impeccable! Very trustworthy and dependable!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Danny was great to work with. I had to send my young kids over there for an unexpected repair. I was able to get everything done by communicating with him and had the kids back on the road. Thanks!
Danny was great to work with. I had to send my young kids over there for an unexpected repair. I was able to get everything done by communicating with him and had the kids back on the road. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service was relatively quick. Easy process of submitting vehicle. Dylan was professional and courteous. We will return.
Service was relatively quick. Easy process of submitting vehicle. Dylan was professional and courteous. We will return.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Explained needed service and timeline. Maintained an upbeat attitude during questions. Normally I avoid dealer, but Mathew was knowledgeable and pleasant to work with.
Explained needed service and timeline. Maintained an upbeat attitude during questions. Normally I avoid dealer, but Mathew was knowledgeable and pleasant to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dylan provides exceptional customer service in the service department. They got my X5 in right away after a check engine light came on. They figured out the problem and got me on my way
Dylan provides exceptional customer service in the service department. They got my X5 in right away after a check engine light came on. They figured out the problem and got me on my way
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
First time having service with Grayson. Danny was easy to workn with, service was fast and thorough
First time having service with Grayson. Danny was easy to workn with, service was fast and thorough
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Grayson BMW has consistently provided great service. The technicians are very thorough and caught some emerging issues early enough to prevent any major issues in the future. My service advisor Matt is fantastic and always provides all of the information you need to prioritize the service repairs.
Grayson BMW has consistently provided great service. The technicians are very thorough and caught some emerging issues early enough to prevent any major issues in the future. My service advisor Matt is fantastic and always provides all of the information you need to prioritize the service repairs.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
These guys are always professional. They tell you exactly what they’re gonna do and they have a video of your car that they go over with you. Good service.
These guys are always professional. They tell you exactly what they’re gonna do and they have a video of your car that they go over with you. Good service.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair