Grayson BMW

Dylan is my service technician at Grayson BMW and I couldn’t imagine a better partner. He takes care of me and my girl (Sasha). I’ve been a BMW owner for over 20yrs and both Dylan and Grayson have provided the best service for me.

Dependable, reliable and friendly. Easy to get an appointment for maintenance or repairs. My service technician is easy to work with.

Ease of scheduling. Choice of car or ride to location destination. Professional and personable. Excellent.

If the review was for my customer service representative only, I would give Dylan 10+.He has been the saving grace for my BMW experience.

Great experience, good service and good communication regarding my service and cars condition. On time and efficient

I always receive great client service at Grayson BMW! Trent Shull and Matt Schroller are two individuals who are always helpful and knowledgeable when it comes to taking care of my vehicle needs and getting me back on the road.

Dear Mr. Grayson and Management Team,I am writing to share how much I appreciate your dealership, having purchased four new and used BMWs from Grayson over the last six years. While your sales experience is always great, it is the incredible team in your service department that truly keeps me coming back as a loyal customer.I want to give a huge shout-out to Mathew and Justin. They consistently go above and beyond, making me feel like the most important person they are helping that day. Justin was my service advisor for years, and when Mathew recently took over my account, the transition was completely seamless. Even now, Justin still makes a point to check in on me whenever I am there to ensure I am being well taken care of.Having such a world-class service team completely removes the stress of vehicle maintenance. Because I know my cars are in such good hands after the purchase, I am always receptive whenever your sales team calls me to look at another vehicle.Mathew and Justin are incredible assets to your business, and I highly recommend them for a well-deserved bonus. They represent the Grayson brand perfectly. Sincerely, William Smith

We have always been pleased with the service department at Grayson. Justin was very professional, very knowledgeable, and very communicative. The routine service and replacing a recall item was done quickly and efficiently.

As always, another great service experience at Grayson. Matt always takes care of my automotive service needs with professionalism and speed.

Great experience getting into a new vehicle. The sales team was very helpful in getting a deal worked out that was great.