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Grayson BMW

(1,508 reviews)
Visit Grayson BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (865) 329-6111 (865) 329-6111
Used (865) 338-5197 (865) 338-5197
Service (865) 338-5199 (865) 338-5199

Inventory

See all 279 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
Get our Best ePrice in minutes....Guaranteed lowest price on BMWs in East Tennessee period. We offer excellent customer service a friendly environment attractive financing options and great cars! We hope to have the opportunity to meet you soon at our greater Knoxville BMW dealership. Our helpful staff is always available to answer any question you may have about purchasing a new BMW like the 128i 328i 335i 535i X1 or any used vehicle. See us for all your automotive repair needs or car parts. Call us today or better yet stop by and see us in person! We're located at 10671 Parkside Drive Knoxville TN.
Get Our Best ePrice in minutes Guaranteed lowest price on BMWs !

Service center

Phone number (865) 338-5199

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

(1,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson BMW from DealerRater.

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I took my 2021 X4M40 for service last month and was very satisfied with the work and review of the vehicle,

I took my 2021 X4M40 for service last month and was very satisfied with the work and review of the vehicle,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Matt did a great job taking care of my X5 as he always does!! Will be back for future service.

Matt did a great job taking care of my X5 as he always does!! Will be back for future service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent customer service and our salesman was very helpful showing us all the options in the vehicle

Excellent customer service and our salesman was very helpful showing us all the options in the vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service manager Justin is always helpful, quick to respond and keeps you updated on service status.

Service manager Justin is always helpful, quick to respond and keeps you updated on service status.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Absolutely the best service . Would never have my car serviced anywhere but there. Always on time and professional. Will continue to be loyal to Grayson!!

Absolutely the best service . Would never have my car serviced anywhere but there. Always on time and professional. Will continue to be loyal to Grayson!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ricky Loy was a great guy and a great salesman. He helped me get into my new wrx and there was no hassle at all. He helped me work with price and treated me like he’d known me for years. Definitely recommend Grayson bmw to anyone looking to buy a car.

Ricky Loy was a great guy and a great salesman. He helped me get into my new wrx and there was no hassle at all. He helped me work with price and treated me like he’d known me for years. Definitely recommend Grayson bmw to anyone looking to buy a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everything that needed to be taken care of was done. Making the appointment online was easy.

Everything that needed to be taken care of was done. Making the appointment online was easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I always come to this BMW dealership, and Matthew is excellent. He’s always very helpful, professional, and makes the whole experience easy and smooth. Great customer service every time I visit. Highly recommend asking for Matthew if you stop by!

I always come to this BMW dealership, and Matthew is excellent. He’s always very helpful, professional, and makes the whole experience easy and smooth. Great customer service every time I visit. Highly recommend asking for Matthew if you stop by!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Every time I come to this dealership, it is always a great experience! Dylan always goes truly above and beyond to make sure I have the best experience and it is greatly appreciated!

Every time I come to this dealership, it is always a great experience! Dylan always goes truly above and beyond to make sure I have the best experience and it is greatly appreciated!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome dealership!Great customer service awesome mechanics. I trust them with all my cars. -Chris

Awesome dealership!Great customer service awesome mechanics. I trust them with all my cars. -Chris

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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