Grayson BMW

Very knowledgeable salesman. No pressure, polite and answered all of my questions. Ricky is a no-xx kinda guy. I definitely recommend him to anyone looking for their next car.

Very impressed with the service department at Grayson BMW. Matthew M. was so professional, helpful, and such a super nice person that helped me. He also got me an appointment that fit my schedule. Also, I loved the video I received via text that explained that they fixed my issue and that everything looks good. Matthew also called me to let me know it was ready. To me, that’s excellent customer service. Thank you!😊

This is my 4th BMW purchase with this dealership. I wouldn’t go anywhere else. My experience surpasses my expectations each and every time. The service department, headed by Matt Schroller, goes above and beyond to please its customers. This is a class act operation. Don’t change the way you address customers and the service you provide to them!! Thank you, always.

Got an appointment that fit my schedule and treated me well. Very friendly and very efficient.

Trent is the best always take care of my needs, keep me informed for best decision making. Also like the video they record to show us everything that needs to be done.

Always have an exceptional guest experience and overall quick service at Grayson BMW in Knoxville Tennessee. Trent Shull and Matt Schroller are always friendly, knowledgeable, and communicative whenever service needs to be done with my vehicle. 5 service!

Always receive great service from Grayson BMW. Trent has been a great service advisor, always helpful and a pleasure to work with. Thank You

This service was very polite and fast I was in and out in a short period of time

They are professional yet friendly and assist me keep my BMW in its best condition possible

Trent was fantastic and very helpful throughout the process and handled things exceptionally well. The dealership overall is top notch.