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Grayson BMW

(1,671 reviews)
Visit Grayson BMW
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (865) 329-6111 (865) 329-6111
Used (865) 338-5197 (865) 338-5197
Service (865) 338-5199 (865) 338-5199

Inventory

See all 292 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
Get our Best ePrice in minutes....Guaranteed lowest price on BMWs in East Tennessee period. We offer excellent customer service a friendly environment attractive financing options and great cars! We hope to have the opportunity to meet you soon at our greater Knoxville BMW dealership. Our helpful staff is always available to answer any question you may have about purchasing a new BMW like the 128i 328i 335i 535i X1 or any used vehicle. See us for all your automotive repair needs or car parts. Call us today or better yet stop by and see us in person! We're located at 10671 Parkside Drive Knoxville TN.
Get Our Best ePrice in minutes Guaranteed lowest price on BMWs !

Service center

Phone number (865) 338-5199

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

(1,671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson BMW from DealerRater.

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Nice,caring and knowledgeable people it's a pleasure to work with them for years

Nice,caring and knowledgeable people it's a pleasure to work with them for years

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Grayson's service department is awesome! Without fail everyone is friendly, professional, and knowledgeable. Because the service department is so good I plan to purchase my next BMW there.

Grayson's service department is awesome! Without fail everyone is friendly, professional, and knowledgeable. Because the service department is so good I plan to purchase my next BMW there.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Love Grayson BMW! Everyone is so eager to help. Service is the top notch. Thank you

Love Grayson BMW! Everyone is so eager to help. Service is the top notch. Thank you

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Matt is always very professional and keeps me informed about what's going on with my vehicle.

Matt is always very professional and keeps me informed about what's going on with my vehicle.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Dylan Harris at Grayson BMw took very good care of me with the battery issue I had on my Z4. He would be the reason I would purchase another BMW from Grayson in the future.

Dylan Harris at Grayson BMw took very good care of me with the battery issue I had on my Z4. He would be the reason I would purchase another BMW from Grayson in the future.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Matt is always very helpful and cares about his customers. All of the car service has been great.

Matt is always very helpful and cares about his customers. All of the car service has been great.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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We brought our Mini (J C Works) in for standard oil change and tire rotation. It turned out that we needed 4 new tire which we were unaware of. Matt showed us the ware on the tires and explained what the problem was. One of the tires was better than the others so Matt packaged it up so we could take it home in our very clean Mini.

We brought our Mini (J C Works) in for standard oil change and tire rotation. It turned out that we needed 4 new tire which we were unaware of. Matt showed us the ware on the tires and explained what the problem was. One of the tires was better than the others so Matt packaged it up so we could take it home in our very clean Mini.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Over the years we have purchased 7 vehicles from this dealership and have always been satisfied and never really look anywhere else. We have had 5 Mini's and 2 Jeep Rubicon's. We have always been treated fairly and honestly. This current relationship with Daniel was especially wonderful. He has a great personality.

Over the years we have purchased 7 vehicles from this dealership and have always been satisfied and never really look anywhere else. We have had 5 Mini's and 2 Jeep Rubicon's. We have always been treated fairly and honestly. This current relationship with Daniel was especially wonderful. He has a great personality.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Matt provides excellent service to his customers. Always goes above and beyond to make a service visit as pleasant as possible.

Matt provides excellent service to his customers. Always goes above and beyond to make a service visit as pleasant as possible.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service department is a pleasure to work with. They provide an honest estimate for any work they recommend.

The service department is a pleasure to work with. They provide an honest estimate for any work they recommend.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 1671 reviews

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