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Grayson BMW

(1,693 reviews)
Visit Grayson BMW
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (865) 329-6111 (865) 329-6111
Used (865) 338-5197 (865) 338-5197
Service (865) 338-5199 (865) 338-5199

Inventory

See all 321 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
Get our Best ePrice in minutes....Guaranteed lowest price on BMWs in East Tennessee period. We offer excellent customer service a friendly environment attractive financing options and great cars! We hope to have the opportunity to meet you soon at our greater Knoxville BMW dealership. Our helpful staff is always available to answer any question you may have about purchasing a new BMW like the 128i 328i 335i 535i X1 or any used vehicle. See us for all your automotive repair needs or car parts. Call us today or better yet stop by and see us in person! We're located at 10671 Parkside Drive Knoxville TN.
Get Our Best ePrice in minutes Guaranteed lowest price on BMWs !

Service center

Phone number (865) 338-5199

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

(1,693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson BMW from DealerRater.

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Top-notch dealership. Outstanding service and wonderful people to deal with… this is our fourth BMW bought from Grayson. And I feel very confident that our next BMW will also be purchased from Grayson..

Top-notch dealership. Outstanding service and wonderful people to deal with… this is our fourth BMW bought from Grayson. And I feel very confident that our next BMW will also be purchased from Grayson..

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your exceptional feedback and your continued trust in Grayson BMW. We're excited to assist you again in the future! Safe travels!

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Always have a great experience and Dylan is always way helpful with my work or issues!

Always have a great experience and Dylan is always way helpful with my work or issues!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave Grayson BMW this awesome review, thank you!

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Always very professional and helpful. Their work is top notch. I have confidence in what they do.

Always very professional and helpful. Their work is top notch. I have confidence in what they do.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service at Grayson BMW was great. Dylan and the service folks there took great care of my car. thank you!

Service at Grayson BMW was great. Dylan and the service folks there took great care of my car. thank you!

Rating breakdown (out of 5):
Customer service
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Had service done on my Mini Cooper and all went great. Service team was great to work with.

Had service done on my Mini Cooper and all went great. Service team was great to work with.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I can’t say enough good things about my experience at Grayson BMW! I just purchased a brand-new 2026 BMW 330i xDrive, and the entire experience was exceptional from beginning to end. Rich, my salesperson, Abigail in finance, and Clint, the BMW sales manager, all went above and beyond to make this happen for me. They genuinely worked hard to get everything put together, and I could tell they were doing everything they could to make sure I was taken care of. My daughter works at another Grayson dealership here in town, so there’s already a family connection. But I have to say, everyone at Grayson BMW truly made me feel like family. They even treated me to a fantastic lunch while I was waiting. It’s those little things, along with the personal attention and willingness to go the extra mile, that really make a difference. Buying a car can sometimes be a stressful experience, but Rich, Abigail, Clint, and the entire team made this one a pleasure. I absolutely love my new BMW, and I couldn’t be happier with how everything turned out. A huge thank-you to everyone at Grayson BMW! You’ve earned my business, my appreciation, and my highest recommendation!

I can’t say enough good things about my experience at Grayson BMW! I just purchased a brand-new 2026 BMW 330i xDrive, and the entire experience was exceptional from beginning to end. Rich, my salesperson, Abigail in finance, and Clint, the BMW sales manager, all went above and beyond to make this happen for me. They genuinely worked hard to get everything put together, and I could tell they were doing everything they could to make sure I was taken care of. My daughter works at another Grayson dealership here in town, so there’s already a family connection. But I have to say, everyone at Grayson BMW truly made me feel like family. They even treated me to a fantastic lunch while I was waiting. It’s those little things, along with the personal attention and willingness to go the extra mile, that really make a difference. Buying a car can sometimes be a stressful experience, but Rich, Abigail, Clint, and the entire team made this one a pleasure. I absolutely love my new BMW, and I couldn’t be happier with how everything turned out. A huge thank-you to everyone at Grayson BMW! You’ve earned my business, my appreciation, and my highest recommendation!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Our experience with Grayson Mini has been excellent! That take care of your issues in a timely manner!

Our experience with Grayson Mini has been excellent! That take care of your issues in a timely manner!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They are always so accommodating and helpful. I feel like they take very good care of my car and make sure it's in top shape.

They are always so accommodating and helpful. I feel like they take very good care of my car and make sure it's in top shape.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Grayson BMW is a wonderful dealership. They r very professional and they treat u like a celebrity everytime u walk in the place. Matt is wonderful to help me and guide me. Thank u Matt and the whole Grayson family

Grayson BMW is a wonderful dealership. They r very professional and they treat u like a celebrity everytime u walk in the place. Matt is wonderful to help me and guide me. Thank u Matt and the whole Grayson family

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Awesome dealership

Consumer response

Awesome dealership and very professional

Consumer response

I rate Grayson BMW a 10 out of a 10. They r an awesome dealership and Matt is the icing on the cake. They r all so nice to me from the time I walk in to the time I walk out.

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Grayson BMW is the best dealership that we’ve experienced. From sales, finance, delivery and service, all areas have provided 5 star service.

Grayson BMW is the best dealership that we’ve experienced. From sales, finance, delivery and service, all areas have provided 5 star service.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 1693 reviews

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