New 888-473-7982 Dealer Website
Used 888-459-5679 Email Dealer
Service 888-486-2940

Thank you. Your email has been sent to the dealer.

Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 8:00 AM - 7:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
{{currentIndex + 1}} of 4

Reviews

4.8
Average based on 87 reviews
  • Great customer service

    Our experience with the dealership was excellent. The sales person James Gardner was very friendly, excellent in knowledge of the vehicle, and ver...


    Show Full Review

    Our experience with the dealership was excellent. The sales person James Gardner was very friendly, excellent in knowledge of the vehicle, and very customer oriented. I love my Mini and would definitely recommend it to my family and friends.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Drew Fletcher was exceptional!!!

    I was looking for a specific used vehicle and found one online at Richmond BMW. Due to the prompt responses, detailed information (including not ...


    Show Full Review

    I was looking for a specific used vehicle and found one online at Richmond BMW. Due to the prompt responses, detailed information (including not only CarFax report but all available service records on the car), and honest feedback, I bought the car over the phone. Drew and his co-workers were available in evenings and on weekend to help me with questions. They sent additional pictures I requested. And best of all, due to some unforeseen circumstances where I could not get to pick up the car - they delivered it to me at my home. They handled all the paperwork needed to obtain out of state registration, tax and tags. I love my "new" car and had a great experience with Richmond BMW.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Bad information

    I didn't buy from this dealer because the car I inquired about, had been sold for over a year. I had been shopping for a Mini JCW and on popped on...

    Dealer Response

    Hi Bryant, we do apologize about this experience. Please don't hesitate to call General Manager, Matt Perry, at 804-298-7282. Thanks.


    Show Full Review

    I didn't buy from this dealer because the car I inquired about, had been sold for over a year. I had been shopping for a Mini JCW and on popped on their site. No one seemed to have a qlue about the car until about the 100th time, one of the sales guys by the name of Ryan came to the rescue. Thanks to him, I do t have to keep wasting my time.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Bryant, we do apologize about this experience. Please don't hesitate to call General Manager, Matt Perry, at 804-298-7282. Thanks.


    Hide Full Review
Read All Reviews

Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since April 2013

At Richmond BMW, it's not just about buying a car. It's about finding the right BMW or used car for you. Whether you decide to lease or buy a new BMW in Richmond, VA we are here to help. We are proud to serve customers from Colonial Heights, Petersburg, Fort Lee and Chester VA.
Richmond BMW has your new and used car financing covered. And, our state-of-the-art auto repair center is more than capable of meeting all or your routine maintenance and auto repair needs from oil changes to tire rotations and so much more.
Richmond BMW carries a comprehensive collection of manufacturer-certified parts in Richmond and has a helpful staff. To learn more, please feel free to contact us online or by phone. Otherwise, visit us in person at 8710 Broad St. Richmond, Virginia. We hope to have the pleasure of meeting you soon.