Reviews
super nice sales people great after sales care. low pressure. highly recommend if you’re shopping for a new BMW
super nice sales people great after sales care. low pressure. highly recommend if you’re shopping for a new BMW
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Stephanie the sales advisor was excellent in making the experience pleasant . She went extra mile to accommodate my requirements and the dealership really focused with their management on long term care and customer support
Stephanie the sales advisor was excellent in making the experience pleasant . She went extra mile to accommodate my requirements and the dealership really focused with their management on long term care and customer support
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patricia, thank you again for taking the time to let us know how we did!
A Very good experience. Jacob did a great job selling me my bmw m340i. The finance guy did a good job as well.
A Very good experience. Jacob did a great job selling me my bmw m340i. The finance guy did a good job as well.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
The entire staff at Richmond BMW were very professional and courteous. The salesman was very knowledgeable about the BMW we were purchasing.
The entire staff at Richmond BMW were very professional and courteous. The salesman was very knowledgeable about the BMW we were purchasing.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Jacob, Kris, and Tom were a pleasure to work with. We got a good price, a great car, and a low pressure experience. We drove 2 hours to get to Richmond BMW, which means 2 hours back. They were sensitive to make for a smooth reasonably short process. We would make the drive again.
Jacob, Kris, and Tom were a pleasure to work with. We got a good price, a great car, and a low pressure experience. We drove 2 hours to get to Richmond BMW, which means 2 hours back. They were sensitive to make for a smooth reasonably short process. We would make the drive again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to rate us! You really made our day today.
Jacob was very knowledgeable about the vehicle and made the car buying experience quick and smooth.
Jacob was very knowledgeable about the vehicle and made the car buying experience quick and smooth.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We always appreciate positive reviews! Thank you, and happy motoring!
Jacob, Kris, and Tom were a pleasure to work with. We got a good price, a great car, and a low pressure experience. We drove 2 hours to get to Richmond BMW, which means 2 hours back. They were sensitive to make for a smooth reasonably short process. We would make the drive again.
Jacob, Kris, and Tom were a pleasure to work with. We got a good price, a great car, and a low pressure experience. We drove 2 hours to get to Richmond BMW, which means 2 hours back. They were sensitive to make for a smooth reasonably short process. We would make the drive again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to rate us! You really made our day today.
Hi, thank you for taking the time to rate us! You really made our day today.
I had a very good experience at Richmond BMW.i got the cat that I wanted and I got a good deal.
I had a very good experience at Richmond BMW.i got the cat that I wanted and I got a good deal.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did!
Buying a new car process went smoothly with out any problems and sales person was explained in detail regarding the sales procedure.Excellent customer service.
Buying a new car process went smoothly with out any problems and sales person was explained in detail regarding the sales procedure.Excellent customer service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher Thevathasan, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
We purchased a BMW X1 and had a great experience with Jacob Shively! He’s top notch!
We purchased a BMW X1 and had a great experience with Jacob Shively! He’s top notch!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate this positive review! Thanks so much!