Lee's Summit Subaru

I was scheduled for an oil change and work on a recall. When I arrived, I was informed that the work would take a lot longer than I expected. The technician said that loaners were usually scheduled when the work was scheduled. This didn't happen to me. A loaner was provided on the spot, and I was out the door within 15 minutes. The work was completed quicker than anticipated, and I was given great leeway in returning the loaner to pick up my car.

Just bought 2023 Subaru Outback - Lees Summit Subaru staff gave me superb treatment through all steps, including choosing models; test drives; the purchase & sales, including right through pick up after a service appointment. Kept me in the loop throughout! Thanks Brecken, Destiny and Tyler for your A-1 treatment. Hope everyone stops by to buy! They won't be disappointed.

Very good, personal service and professionalism. Really enjoyed our experience. From the salesman to the business manager.

Our experience was very good. The sales person we were with was Andy Cross and he was great. The finance department person, James, was very nice and helpful. The only issue we had was waiting almost 4 hours to talk with James, who was the only finance person there at the time who could handle the financing. We wanted to go home and go back the next day but they wanted us to wait. Other than dealing with the long wait, everything else went fine.

I've taken my Subby to this dealership since the day I brought it home. They are very thorough, not pushy. They've helped my company take great care of my now high milage, very low issue hatch. I see a long relationship in the future.

Cole was the agent who checked me in. He was very nice, and told me about how long it would take for my car to get serviced. The car was done earlier and he shared the service report with me. A very great experience!!

Fast, friendly and thorough. The hot chocolate and snacks do not hurt my feelings either. Waiting area is clean, nice and comfortable.

Always a pleasant greeting and on time check in. Questions are answered without rushing through the answer. I love this dealership

The service personnel were very nice and helpful. The car was completed early. The waiting lounge was clean.

Our salesperson Twesdae was very knowledgeable and made our buying experience fun. Destiny was also very helpful on the finance side. Well done, ladies!