Reviews
Buy and service a vehicle anywhere but knauz
Luxury car dealer with western ave type treatment in service department. I'm not sure how they have been able to stay open with the treatment I received there. I can't wait to trade in my knauz vehicle in to fields so I never have to see that place again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're very sorry to hear that your experience was anything less than great with us. Was there something in particular that wasn't up to your standards? We're always trying to improve, so your feedback would help us a lot. We hope to make your next experience perfect!
Exceptional People, Exceptional Service, Exception Cars
I've been with the Knauz Dealership for 20 years and each year the people, service and cars exceed expectations in customer service, support and quality vehicles. Throughout selection and ownership process, you're working experienced professionals. My selection experience was with Bob Geisheker. He was patient, informative and knowledge. Working with finance was a breeze with Scott. When it came to learning about my vehicle, Brandon provided skilled and enthusiastic assistance. Last but certainly not least, Jeremy Zndersic is our "go-to" guy for loaners and service though the years! HUGE Thanks to everyone! #BestTeamEver #KnauzBMW #ExcellentService
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, that's quite the compliment! Thank you so much for your feedback, Derrick, we truly appreciate it! We're very happy to hear that we've always met and exceeded your expectations, and that we're your go-to auto dealer! We're also extremely happy that our team was able to help you find a car that you love without any hassle! Bob, Brandon, Jeremy, Scott, as well as the rest of the team, appreciate your kind words and review@ Happy driving!
"The best experience,hands down"
This was my first BMW and i had the best experience working with Yale. I have worked with couple of other dealers too but this has been best so far because of the friendly,proffesional and knowledgable folks from the sales like Yale.He and Spencer patiently answered all the questions and explained me the options and details throughly which made my shopping experience dam easy. This professional care and treatment i had surely provided me lost of trust and I will definitely have my services done there. I will surely recommend Yale to my friends and would like to work with him and the team again .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, that is quite the compliment! Thank you so much for your feedback, Sai, we truly appreciate it! We're very happy to hear that our team was able to help you find a car that you love without any hassle or stress. Yale, Spencer, Bob, Doug, as well as the rest of the team, appreciates your kind words and review! Happy driving!
Great People at Knauz
Great experience at Knauz due to the people. Yale Kim was friendly, knowledgeable and very responsive. He even went out of his way after the sale to help us. I would highly recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback, we truly appreciate it! We're very happy to hear that you had a pleasant experience with us, and that our team was able to help you find a car you love without any hassle! Yale, as well as the rest of the team, appreciate your kind words and review! Happy driving!
Top-notch all the way around!
Fantastic experience, would highly recommend Knauz. I leased a new BMW. Everyone I met was very friendly and knowledgable. Beautiful showroom! 5-star service. They have many brands to choose fro at the Autopark not just BMW. Never felt pressured. Very professional. Taking delivery of my car was also a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, that is quite the compliment! Thank you for much for your feedback, we truly appreciate it! We're very happy to hear that you had a pleasant experience with us, and that our team was able to help you find a car that fits your lifestyle and one that you love! Scott, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!
Excellent Service
My experience was excellent. Marek Gryc my saleman was very helpful and knowledgable. He understood my objective and made sure it was met. Everything went as well as it could.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your feedback. Rockney, we truly appreciate it! We're extremely pleased to hear that our team was able to help you find a car that you love without any hassle! Marek, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!
Great customer srevice and very accommodating
I met With Bob Geisheker, I had a limited amount of time that I need to purchase a car in. Bob went out of his to send me multiple options and was very fair with the price. I cannot recommend him more if you are looking for a BMW. Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback, we truly appreciate it! We're very glad to hear that our team was able to help you find a car that you love in a timely manner, and that you are happy with the deal made. Bob, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!!
Excellent Personalized Service
Had a fantastic experience buying a car from Rolly. He did everything when he said he was going to do it, was incredibly responsive by email, text, phone, you name it, and was accommodating to my schedule. For follow-up maintenance, he was literally walking out the door to meet me before I could make it all the way into the dealership. By far, this was the easiest and most straight forward car buying experience I've ever had!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback, Kate, we truly appreciate it! We're so happy that you had a pleasant experience with us, and that our team was able to accommodate your schedule and help you find a car that you love! Rolly, as well as the rest of the team, appreciate your kind words and review! Happy driving!
Outstanding Experience.
Bob and the team were an absolute pleasure. I showed up and they went right to work getting me into my new car and answering all of my questions. Could not be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback, Sal! We're so happy that you had a great experience while with us, and that our team was able to help you find a car that you love! Bob, Spencer, Scott, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car and happy driving!
Great customer service
Excellent customer service. Got the car I wanted with a very fair price. Everyone from the sales to fauna center to the John the Genius tech are very pleasant to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback, we truly appreciate it! We're so happy to hear that your trip to Knauz was pleasant and hassle-free, and that our team was able to help you find a car that you love! Bob, Jon, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!