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Knauz Auto Park

(2,093 reviews)
Visit Knauz Auto Park
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 18 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 371-3350 (847) 371-3350
Used (847) 371-3360 (847) 371-3360
Service (847) 984-0372 (847) 984-0372

Reviews

(2,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic car buying experience

Best car buying experience I've ever had. Pricing was simple and straightforward. There were no surprises. Marek was great and answered every question and was readily available throughout the purchase process. I would highly recommend Marek and Knauz in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation. I know Marek and the rest of our BMW team will appreciate your kind words.

Very easy, convient, and understanding

Buying my BMW X1 was very easy, and convient because of the dealer I had Bob Geisheker. He is a great carsalesman because he wants the best for every customer and goes out of his way to work out the best deal possible. I am very satisfied with my purchase and I would buy again from Karl Knauz BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your post! We are so glad that you enjoyed your experience with Bob and Spencer. If there is anything that we can help you with in the future, please do not hesitate to give us a call.

Enjoyable

We recently purchased a ML350 from Marc Leibovitz and the whole experience was fun and enjoyable. Marc was outstanding, no pressure and very knowledgeable about the product he was selling. I would recommend him to anyone. After the purchase Sam Greenberg spent time with us explaining all the features of our vehicle and never felt he was in a hurry to be done. He even offered to come to our home if we had any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. I know that Marc and Sam will appreciate your kind words. Please let us know if there is anything that we can help you with in the future.

Great car buying experience!

Bob Geisheker was our sales person and was incredibly helpful and worked with us to find the exact X5 we were looking for. The entire experience from sales, to tech support, to financing was easy and enjoyable. I would recommend Bob and Knauz BMW to anyone looking for a new luxury vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind recommendation. We are pleased to know that you enjoyed your experience with Bob and Spencer.

Great dealership

Bob was friendly and helpful and was able to show me a bunch of pre-owned 5 series. Sam "The Genius" was very knowledgeable about the car and did a nice job of showing me around the car once I made the purchase. Overall made the process as painless as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. We are happy to hear that you appreciated the experience of working with our BMW team!

Great experience ordering 2016 GLC 300 to wanted specs

Worked with Paul Kim and Sam Greenberg to custom order a 2016 GLC 300 to the specifications we wanted. Mercedes had some issues producing the car with the color/interior trim combination we wanted but Paul went above and beyond to secure that combination for us. Sam really helped getting my name change/history fiasco cleared up and worked on my behalf to Mercedes Financial. Overall very satisfied with the experience and will recommend the dealership and the staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. Customer satisfaction is our top priority, and we are glad that Paul and Sam helped to make this a great experience for you. I know they will appreciate your kind words. If there is anything that we can help you with in the future, please do not hesitate to give us a call.

Came in for used left with NEW!

Truly exceptional car buying experience! I have never purchased a vehicle and afterwords thought how awesome the staff was. Usually buying a car is more like work and something to dread. Paul, Hans and Sam, you guys are rock stars. Thank you for helping my wife and I find a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and congratulations on your new car! Please let us know if we can help you with any of your automotive needs in the future.

Amazing from A to Z!

My sales rep was Matt Pudlo--and WOW did he do an excellent job from the beginning to the end of the process of delivering my M3. The process was over several months because I custom built it and he walked me through it like it was his own car! I felt like I was buying a car from my friend--not a car salesman! I would highly recommend Matt and Knauz BMW-he is TRULY EXCEPTIONAL!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are so glad that you enjoyed your experience with Matt and Scott. If there is anything that we can help you with in the future, please do not hesitate to give us a call.

Went with a 4 for number 4

Recently acquired my 4th BMW. Continue to be pleased with Knauz. I worked with Steve for all 4 vehicles. Enjoyed my 5 series for years. I was looking for a change. I drove the 435 gran coup M Sport. It was just the change I was looking for. Appreciated Steve taking the time to show me options I may not have considered that helped me make an excellent choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience Tom. We are happy to hear that you enjoyed working with Steve. Please let us know if we can help you with any of your automotive needs in the future.

Best car buying experience I've ever had

From the original shop around the lot and test drive, to the negotiations, signing and finance, these guys made every part of the car buying experience so simple and easy, I may never shop anywhere else again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you were pleased with your experience. Please let us know if we can help you with any of your automotive needs in the future.