Reviews
Great professional personnal experience
After deciding on a make and model I found that Knauz had exactly what I was looking for. Upon contacting the dealership, Paul Kim has guided me through the entire process of scheduling a test drive to the final purchase process. He was able to answer every question I had and if he did not, he was able to get the right information for me. Definitely a pleasure purchasing a car from Paul and Knauz.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind words. We are pleased to know that you enjoyed your experience with Paul and Enrique.
Good Buying Experience
Marek Gryc was helpful, knowledgeable and patient throughout our decision process. Negotiations were friendly and everyone celebrated when we had a deal. We had a good experience and look forward to working with Knauz in the future. Sam Picchietti was most helpful explain electronics and mechanicals during the delivery process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to post a review. We are so glad that you appreciated the experience of working with Marek, Doug, and Sam. Please let us know if we can help you with any of your automotive needs in the future.
Wonderful Experience
I have been dealing with Knauz BMW for approximately two years, I purchased two BMW's from our salesman Bob Geisheker who has been extremely helpful and professional with both purchases. Bob is always willing to take the time and effort to make sure as customer's we are satisfied with our purchase. Anytime when we had the vehicle's serviced Bob immediately follows up with the service department to make sure everything was done correctly and on time. Dealing with Bob and Knauz BMW I would never consider going back to Field's BMW in Northfield. I dealt with Field's for over twenty years' and never received the type of service that Bob and Knauz BMW have shown. Knauz BMW and Bob Geisheker honesty believe in treating their customers with professional service that you expect from a quality dealership and sales force like Bob Geisheker.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind words. We are very glad that know that you appreciate the experience of working with Bob and the rest of our BMW team. Please let us know if there is anything that we can help you with in the future.
Great
Bob was very helpful when we were deciding on buying vs leasing. Bob was also very friendly in helping us choose a car, and working through a trade-in as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. We are so glad that you enjoyed your experience with Bob.
Top notch service!
Dealing with Bob Geisheker and the rest of the Knauz BMW was a complete pleasure. No hard sell, but always patient and available for questions. Even while buying a CPO used car, we were treated as if we were buying the most expensive car they sold. The car was in tip-top shape and refreshed to like new condition. We would highly recommend the Knauz family of dealerships to anybody who asked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write a review. I know that Bob and Doug will appreciate your kind words. Please let us know if there is anything that we can help you with in the future.
Amazing!
Overall, an amazing experience and great customer service. Bob was so helpful to cater to our every specific needs. Would definitely recommend Karl Knauz BMW to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. We are so glad that you enjoyed your experience with our BMW team!
Great car buying experience
Very professiional and frindly staff. I specialy would like to thank brock gordon and spencer parker for their great service and knowledge and bob graziano for making the deal works.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review. I know that Brock, Bob, Spencer, and Doug will appreciate your kind words.
Happy First Time Owner
I was referred to Knauz by friends who have purchased and leased with great experience and ease. From the moment I walked in I felt comfortable with George Greve. He was patient and let me test drive 3 different cars and when it came down to negotiation and financing was very up front and wanted to make the best deal for me. I'm so happy with my purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your post. We are so happy that you are happy!
Top Notch Service
Purchased 2016 BMW X5, Brock was extremely helpful and was able to execute all my needs efficiently. Was hoping to find a car on the lot with desired options to avoid ordering and waiting. Unfortunately nothing was suitable and decided to order exactly what I wanted. Brock said it should take 3 week at most, 9 days later the care arrived. This was certainly a great buying experience, and will certainly recommend the dealership and Brock to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. I know that Brock and Luke will appreciate your recommendation.
My best car buying experience ever!
I arrived at the dealership, not knowing exactly what I was looking for. I know I needed a new car, since the lease on my current BMW was about to expire. So since I was in the neighborhood, I decided to pay Knauz a visit. Bob approached and politely ask what I was in for? I explained my situation to him, he proceeded by providing me with several different options based on my needs. We kept on going back and forth for a few days looking at different vehicles, new and pre-owned, because I could not make up my mind. At the end, thanks to his patience, I end up buying my favorite car thus far. I love everything about it my M235i! Thanks Bob,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your post. We are so glad to know that you appreciated the experience of working with Bob, and that you are loving your M235i!

 
         
           
           
           
           
           
           
           
           
       
           
           
           
           
           
           
          