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Knauz Auto Park

(2,093 reviews)
Visit Knauz Auto Park
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 18 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 371-3350 (847) 371-3350
Used (847) 371-3360 (847) 371-3360
Service (847) 984-0372 (847) 984-0372

Reviews

(2,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great professional personnal experience

After deciding on a make and model I found that Knauz had exactly what I was looking for. Upon contacting the dealership, Paul Kim has guided me through the entire process of scheduling a test drive to the final purchase process. He was able to answer every question I had and if he did not, he was able to get the right information for me. Definitely a pleasure purchasing a car from Paul and Knauz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind words. We are pleased to know that you enjoyed your experience with Paul and Enrique.

Good Buying Experience

Marek Gryc was helpful, knowledgeable and patient throughout our decision process. Negotiations were friendly and everyone celebrated when we had a deal. We had a good experience and look forward to working with Knauz in the future. Sam Picchietti was most helpful explain electronics and mechanicals during the delivery process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to post a review. We are so glad that you appreciated the experience of working with Marek, Doug, and Sam. Please let us know if we can help you with any of your automotive needs in the future.

Wonderful Experience

I have been dealing with Knauz BMW for approximately two years, I purchased two BMW's from our salesman Bob Geisheker who has been extremely helpful and professional with both purchases. Bob is always willing to take the time and effort to make sure as customer's we are satisfied with our purchase. Anytime when we had the vehicle's serviced Bob immediately follows up with the service department to make sure everything was done correctly and on time. Dealing with Bob and Knauz BMW I would never consider going back to Field's BMW in Northfield. I dealt with Field's for over twenty years' and never received the type of service that Bob and Knauz BMW have shown. Knauz BMW and Bob Geisheker honesty believe in treating their customers with professional service that you expect from a quality dealership and sales force like Bob Geisheker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind words. We are very glad that know that you appreciate the experience of working with Bob and the rest of our BMW team. Please let us know if there is anything that we can help you with in the future.

Great

Bob was very helpful when we were deciding on buying vs leasing. Bob was also very friendly in helping us choose a car, and working through a trade-in as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We are so glad that you enjoyed your experience with Bob.

Top notch service!

Dealing with Bob Geisheker and the rest of the Knauz BMW was a complete pleasure. No hard sell, but always patient and available for questions. Even while buying a CPO used car, we were treated as if we were buying the most expensive car they sold. The car was in tip-top shape and refreshed to like new condition. We would highly recommend the Knauz family of dealerships to anybody who asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. I know that Bob and Doug will appreciate your kind words. Please let us know if there is anything that we can help you with in the future.

Amazing!

Overall, an amazing experience and great customer service. Bob was so helpful to cater to our every specific needs. Would definitely recommend Karl Knauz BMW to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We are so glad that you enjoyed your experience with our BMW team!

Great car buying experience

Very professiional and frindly staff. I specialy would like to thank brock gordon and spencer parker for their great service and knowledge and bob graziano for making the deal works.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. I know that Brock, Bob, Spencer, and Doug will appreciate your kind words.

Happy First Time Owner

I was referred to Knauz by friends who have purchased and leased with great experience and ease. From the moment I walked in I felt comfortable with George Greve. He was patient and let me test drive 3 different cars and when it came down to negotiation and financing was very up front and wanted to make the best deal for me. I'm so happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your post. We are so happy that you are happy!

Top Notch Service

Purchased 2016 BMW X5, Brock was extremely helpful and was able to execute all my needs efficiently. Was hoping to find a car on the lot with desired options to avoid ordering and waiting. Unfortunately nothing was suitable and decided to order exactly what I wanted. Brock said it should take 3 week at most, 9 days later the care arrived. This was certainly a great buying experience, and will certainly recommend the dealership and Brock to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. I know that Brock and Luke will appreciate your recommendation.

My best car buying experience ever!

I arrived at the dealership, not knowing exactly what I was looking for. I know I needed a new car, since the lease on my current BMW was about to expire. So since I was in the neighborhood, I decided to pay Knauz a visit. Bob approached and politely ask what I was in for? I explained my situation to him, he proceeded by providing me with several different options based on my needs. We kept on going back and forth for a few days looking at different vehicles, new and pre-owned, because I could not make up my mind. At the end, thanks to his patience, I end up buying my favorite car thus far. I love everything about it my M235i! Thanks Bob,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your post. We are so glad to know that you appreciated the experience of working with Bob, and that you are loving your M235i!