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Knauz Auto Park

(2,093 reviews)
Visit Knauz Auto Park
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 18 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 371-3350 (847) 371-3350
Used (847) 371-3360 (847) 371-3360
Service (847) 984-0372 (847) 984-0372

Reviews

(2,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent sales team

Joe Gaynor is knowledgeable and is wonderful to deal with. I highly recommended him to my friends. Overall, he is the best salesman that I have encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

Great salesman

Joe Gaynor was so knowledgeable and helpful during my visit. His follow up is great too! I would recommend working with him if you are considering a Land Rover or Range Rover.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

Great Dealership

Had a great experience with Joe Gaynor, was really a pleasure to work with. Very knowledgeable and insightful, can’t want to get my next one at Knauz!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

Great experience

After trying unsuccessfully to purchase a Discovery Sport locally, I contacted Land Rover Lake Bluff. I was in email contact with Erik over the period of a few weeks, and we came to an agreement on both the vehicle and price. During my single visit to the store, I also interacted with Joe and Peter. Both went out of their way to make the transaction a pleasant experience. The experience was professional and painless. As I am located about two hours from their store; they arranged to have my new vehicle delivered by Romy. He spent a fair amount of time with us to help us set up and personalize the experience. My new vehicle was delivered as promised and I am very happy with my decision. I have recommended them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

Thumbs up

Such a pleasure to work with. Joe Gaynor really knows what he is doing. Gold star. Thumbs up. Awesome place, and they provide free car washes and loaner car service for all Knauz clients!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

Excellent experience!!!

This is the 2nd vehicle I purchased from Knauz and will continue to come back. I live 2 hours from the dealership but they make it worth the drive. Bob is great to work with and goes out of his way to make the car buying experience easy! Doug was also friendly and expeditious to get us on our way home! Thanks again to the whole Knauz team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

First Velar

Thank you Lake Bluff TEAM!! Chad & Jack made the whole buying experience as seamless as possible. Romy also answered all my technology questions. thank you for a fantastic streamline process fellas!!! Felt right at home!! TOP NOTCH SERVICES

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

Joe is DA man!

Amazing dealership to work with and Joe Gaynor and his team did their best to save me the most money! Straight forward, lowest price on first offer no hassle! Can't wait the come back for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

Amazing Sales Team

Mike was THE most knowledgeable salesman I have ever worked with! I have been with Mercedes for 15 plus years!! Never had an easier time buying a car than with Michael Perez and Knauz Continental!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We sure are happy to hear about your AWESOME experience! We strive to provide our customers with a top-notch, professional service experience. It was such a pleasure to serve you, we truly appreciate your business and loyalty! See you next time!

Great Experience

Great working with this team of professionals, really know their stuff! And they provide free loaners and car washes for members of the Knauz family!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!