Reviews
Work was done flawlessly, all work was explained
Work was done flawlessly, all work was explained fully,very pleased. Thanks again for the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Grace Cole Internet Manager graceh@colecars.net
The gentleman who checked me in was efficient and
The gentleman who checked me in was efficient and pleasant. He knew exactly what I wanted. The ladies in the office were friendly and polite.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cole Valley Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Grace Cole Internet Manager graceh@colecars.net
Need to have more loaner vehicles for customers when a
Need to have more loaner vehicles for customers when a repair is going to require them having the vehicle overnight
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this feedback. We appreciate your comments. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cole Valley Cadillac! Grace Cole Internet Manager graceh@colecars.net
Great customer service.
Great customer service. John (service advisor) was great to work with, very courteous and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Cole Valley Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Grace Cole Internet Manager graceh@colecars.net
The Service team was friendly and clear as the the work
The Service team was friendly and clear as the the work needed done, and they got the warranty repair work done efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Grace Cole Internet Manager graceh@colecars.net
Katie was amazing and very kind.
Katie was amazing and very kind. She made sure that I had a clear understanding of what to expect and welcomed me to call her back if I had further questions. She is a great Asset To Cole Valley Cadillac.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cole Valley Cadillac! Grace Cole Internet Manager graceh@colecars.net
Professional and Kind!
Professional and Kind! The team was helpful and informative on what to expect from service. Price was good!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cole Valley Cadillac. Grace Cole Internet Manager graceh@colecars.net
I am very happy with the service experience with my CTS V
I am very happy with the service experience with my CTS V at Cole Valley. The service writer answered all questions, and the work performed was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Cole Valley Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Grace Cole Internet Manager graceh@colecars.net
Great service from Katie!
Great service from Katie! Very kind girl. Went the extra mile to assist me. Appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Cole Valley Cadillac, we look forward to having you as a valued customer for many years to come! Grace Cole Internet Manager graceh@colecars.net
Katie is an asset to the dealership very knowledgeable
Katie is an asset to the dealership very knowledgeable and courteous Grace Spencer and Joe are also an asset to the dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Grace Cole Internet Manager graceh@colecars.net