Skip to main content

Gillman Subaru of North Houston

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (123 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Completely satisfied

Sales team, business office and service are al A . No regrets here!! Will buy again from The Gillman team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Gillman delivers!

Gillman provides excellent technical service and customer service. The Gillman team puts the customer first from making service appts through the pick up process after work is completed and service is done right the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great service

Anticipated my need for a loaner and addressed every problem thoroughly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

New Ascent Limited

Still have not received my second key FOB. Was missing at the time of delivery. Was told I would be getting it in 3 day?s. Left personal effects in my trade in car and I have yet to get them. And still no license plates, car was bought a month ago. Keith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Keith, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

jngilliam518@gmail.com

We have bought two Subaru's here and I will not go anywhere else. They are very knowledgeable and fair. The actual dealership is amazing, so many amenities while you are waiting. The staff is very friendly and competent. I highly recommend them and tell everyone in the market for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Nicole, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

tadoveno@att.net

The moment you walk into facility you are greeted and and introduced to your sales member . This person treated as a family to find the specific car to meet our needs and wants. The financing was extremely easy. The staff went out of their way to make sure I was aware of all the features of my new Forester. The Dealership manager called me the very next day to make sure I was happy with my purchase and asked if there was anything he could do to improve the buying process. On top of all that great service, they did a in person review of everything in the car with a $25 gas card for coming in. Fantastic experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Gillman Subaru North Team

Service visit

Excellent service at reasonable prices. Always meets or exceeds expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi James, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Average dealership experience

Just another dealership. Nothing special. Charges an arm and a leg for services and doesn't honor warranties.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Jjvindia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Great Experience

I have bought many vehicles in the past, but Kyle Cutright ultimately gave me the best experience. He truly treated me like family, he worked and fought for me to get the best deal possible. Some dealers have a tendency to make you feel pressured but not Kyle, he made me feel comfortable, he listened to my concerns, and he made sure that I was happy and pleased with my decision. Kyle was awesome and I would highly recommend him to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are so happy to read such a great review about Team Gillman Subaru North! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Jackie is the best service person

The people at Gillman Subaru North are awesome. Jackie is very pro-customer. Todd is also. They have always been on time. They have always done a stellar job with my car. I am sad they are far away as I live in Kingwood. But the distance will not stop me from continuing to use them. I am very happy with their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Vivian, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Team Gillman Subaru North as your first choice for service!