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Genesis of Avon

(585 reviews)
Visit Genesis of Avon
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (855) 572-6313 (855) 572-6313
Used (855) 572-6314 (855) 572-6314
Service (844) 327-7480 (844) 327-7480

Reviews

(585 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Shannon always makes sure that my car service needs are

Shannon always makes sure that my car service needs are met. She goes out of her way to get me on my way as soon as possible with my problems solved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Llberge, it's great to know that Shannon has been able to meet your service needs efficiently at Hoffman Nissan. We appreciate the positive feedback!

My salesperson was Mike.

My salesperson was Mike. He was very helpful and went out of his way to find the right car for me. The nice thing was that he didn’t pressure me like most salesmen do in buying a car. See Mike at Hoffman Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to know that Mike was able to assist you in finding the right car without any pressure. We appreciate your recommendation and thank you for choosing Hoffman Nissan!

Efficient and Friendly.

Efficient and Friendly.. very courteous! Performed repairs requested and didn’t try to sell us any unnecessary repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're so glad to know you had a positive experience at Hoffman Nissan! Our team always aims for efficiency and friendliness, without pushing unnecessary repairs. Thanks for the great review!

I've been very happy with the service that Hoffman has

I've been very happy with the service that Hoffman has provided me over the last several years. Shannon is always friendly and she makes sure that my service is done quickly because I always sit in the waiting room for my car to be worked on. Shannon is an asset to Hoffman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Diane, we're so glad to know that Shannon and the rest of our team at Hoffman Nissan have been able to provide you with great service over the years. We appreciate your kind words!

They had my car for 2 plus months waiting for a part.

They had my car for 2 plus months waiting for a part.They gave me a loaner car and kept in touch with me.when the part finally arrived I go my car back the same day.I was very happy with everyone talked especially Andrew.I am now I regular Hoffman customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that you had a positive experience with us at Hoffman Nissan, especially during the wait for your car part. Andrew and our team appreciate your patience and are happy to have earned your trust as a regular customer!

I’ve purchased my cars here because Hoffman Nissan has a

I’ve purchased my cars here because Hoffman Nissan has a first-rate service department. They have great service representatives like Andrew and Shannon, who greet you at the door and guide you through your service appointment, making sure you understand what repairs and service are necessary, and what the cost will be. I have been completely satisfied with the work that has been done, and I highly recommend Hoffman Nissan for their very fine, first rate sales and service departments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Michael, it's fantastic to know that Andrew and Shannon have been able to provide you with such great service at Hoffman Nissan. We're glad we could meet your expectations and appreciate the recommendation!

Need a vehicle with fast results. millertim

Everyone has been great to work with. We have Mike to thank for a great experience. The first time I bought a car through a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tommy, it's fantastic to know that Mike and the team at Hoffman Nissan made your first dealership car buying experience a great one. Thanks for sharing!

I always take my car to be service at Hoffman Nissan in

I always take my car to be service at Hoffman Nissan in Avon because Hoffman staff always kind and courteous. Nice room to wate in when you're car being worked on, Hoffman is a good place to have your car work on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Robinson, we're glad to know you've had consistently good experiences with our service department at Hoffman Nissan in Avon. We appreciate your trust and loyalty!

These people have been the best.

These people have been the best. I’m going to miss everyone in the service department because we’re moving out of state. I can only hope we find people as great as you. I truly mean that as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're touched by your kind words and will miss you too! Best of luck with the move — we hope you find another service department that can meet your needs. Safe travels from all of us at Hoffman Nissan!

Mike Cutrone was the best!

Mike Cutrone was the best! I would buy 5 more if I could! 100% Best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We couldn't agree more that Mike is one of the best! Thank you for supporting Hoffman Nissan and leaving a five-star review. Take care!