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I had a 2013 sportage, and never had any problems until my key got stuck in the ignition, and wouldn't come out, so I took it to Monroeville Kia,... and the Monroeville Kia people were wonderful! Very professional, very helpful, and my salesperson, Larry was GREAT! I highly recommend this dealer to everyone one!
Sales rep Irvin was kind and respectful. He really helped with making a decision on a great car. Valerie was nice and very fun to talk to. Great place,... great environment.
Excellent time spent with the sales rep. Irv really made us feel at home and made a comfortable decision. He didn’t push us into anything and made... proper suggestions along the way
I took my car in because it had the service engine light on and when they checked it they said it needed a new timing chain which my warrenty covered but... when I got my car back after them having it for nearly 2 months it wasn't driveable and needed a new battery. I drove the car to the place and was in worse condition now. I took it to another dealer because when I called kia monroeville they said now it needed a new throttle body from them doing a diagnosis even though we said you must have done something because it wasn't like this before we brought it here. The other dealer did a new throttle body and said car still wasn't sounding right so we had to do a another diagnosis which showed bad timing chain so we called kia and they said to finally bring it back which we had to tow. They had it for a few days and said it was yet another problem and we had just spent $1042.00 at last place because they said it was throttle body and now a new problem again. After all said and done we had to trade car in which barely got to the other dealer which was only 4 miles away and they won't own up to any wrong doing. I highly recommend you don't take your car there. Several times we called too see what was going on the mechanic wasn't even in yet at 11 a.m and would call off several times. Mechanic doesn't know what he is doing and is unreliable!
They have very good service technicians. Excellent service all around. They are very good at diagnosing and knowledgeable of my concerns. Couldn't be... any happier what's the service done to my Cadenza.
I am very happy with Kia Sales and Service. I do not have 25 words to say about the service I received. Thank you very much.
Happy with service received at Monroeville KIA. Issue was resolved with no hassle over being under warranty. Service department was friendly and gave... explanation of findings before the repair.
Took van in for oil change and tire rotation.Service manager let me know of several issues that I should get addressed.i was very pleased with the way... they did service.
EVERYTHING WAS EXCELLENT -- GOT THE DEAL I WANTED EVERYONE WAS VERY HELPFUL -- 2ND CAR I HAVE BOUGHT THERE WOULD GO AGAIN -- THANK YOU - WOULD SEND OTHERS... THERE
Monroeville Kia got my car in right away...I needed a new tire and an oil change. Kia always has great service!!!! I would highly recommend!