Monroeville Kia

I took my kia in for a issue I was having with it starting, and oil change with tire rotation. I was told that because the issue didn't happen when the mechanic started the car that it wasn't an issue and that this happens with the push start often, never even doing a diagnostic test. I had to ask if the oil change and tire rotation were done. They advertise that you always get a free car wash with service which I did not get. Every time I have gone there for service I have NEVER gotten the car wash. I'm very disappointed with the service I received.

Fast, warm, friendly, professional, courteous, expedient. Glad I decided to buy my car from them.

First time owning a Kia and we bought from monroeville kia. They are amazing here, the sales department is not pushy trying to make you buy something unlike other dealers. The service department goes above and beyond everytime I've needed service done. There are many kia dealers near me but I drive 50 mins to only go to monroeville kia, that's how great my experience has been with them.

They worked hard to get us at our price point. Disappointed that there was only 1 key for a 2024 vehicle and they would not make us another one.

Service was excellent and done in a timely manner. All the employees were very helpful. I highly recommend and will continue to use their services in the future.

The service was excellent and timely!!! Thank you!!!! Would highly recommend them!!!! It was an awesome experience!!!

People there are dumb. They don’t call you to tell you when parts are ordered, when the car will be ready and status of your car. You have to keep calling them to get any answers. Be prepared to receive false information about the status of your car also, or one day they tell you one thing then you speak to someone else a few days later (because you had to call) and it is the exact opposite information. Won’t take any of our Kia or others cars there for the rest of our lives.

I was not kept of any delays or additional time needed to work on my car. I was also not told of any warranty on new tires that I bought. Also there should not be additional fees for using credit card that is not Visa. Very unhappy about the service I received. I will not be returning.

At service area for a recall. Service personnel very helpful kind and professional. Would recommend service department.

Monroeville Kia was very helpful with getting me into my new K4. Super polite greeting as soon as I walked in and assistance in finding the sales associate I had been taking to. The sale start to finish was smooth. Corey and Steven were both helpful in answering questions and finalizing everything. If you're in the market for a new vehicle, put this dealership on your list.