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Wakefield Auto Gallery

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (85 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a great experience

I had a great experience with wakefield auto gallery, great customer service and they had great team work , they did every thing to get me a great deal with my car that saved me a lot of money. Josh Griffin was the most helpful sales person I ever had. I will definitely recommend it to my other friends .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Debbie We also had a great experience dealing with you ,you were a great customer to deal with,so glad you enjoyed doing business with us and Happy we got you that deal you were looking for Thanks again Alex Hermosilla

Excellent customer service!

I recently Purchased a 2009 Acura TL From Josh. He has excellent customer service skills, helped me with the purchase of my vehicle... I would recommend this dealership to anyone, I needed a new spare tire and they right away helped me with this.... usually dealerships tend to forget about the little guy that just bought a car and pretty much forget about you after the purchase and instead they followed up with me about this. Thank you again Josh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Juan & Maria I am really happy to see you have recognized how important you and all of our customers are to us here at wakefield auto gallery,our follow up system is something we take very seriously. we really focus on all of our customer before and after the sale ....thanks for recommending us Alex Hermosilla and staff

I had a great experience purchasing my vehicle!

I had a great experience purchasing my vehicle from Wakefield Auto Gallery. Josh was the first person whom I had worked with once I arrived and he was very quick and on top of any initial questions I had when I came in for the test drive. Alex also was great to work with. He helped me get the car at a reasonable price and was a great help explaining all of the warranties and packages available. Also would like to give credit to Mark for keeping it clean until it was time for me to pick it up. I would also like to thank the owner Danny Mo for running a smooth business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wakefield Auto Gallery was exceptional!

My experience in at Wakefield Auto Gallery was exceptional. The staff helped me choose a vehicle that met my needs. All of the employees displayed professionalism without being making you feel pressured to buy anything. I would definatly recommend this company to my family and friends. Thank you for your hard work, Josh, Rick, Danny & Alex

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wakefield Auto Gallery is the best!

Experience with the staff at Wakefield Auto Gallery was great. Josh Griffin, my sales person was knowledgeable and more than helpful. They were able to help me with less than perfect financing options, which was instrumental in getting me in a vehicle. The rest of the staff was also friendly and helpful. I would recommend them to any and all friends and family looking for a vehicle. Thanks again everyone at Wakefield Auto Gallery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Richard Thank you for your great review,and glad we were able to assist you with what you and your family needed for good transportation and financing,it was great running into you and your son in that little plaza in stoneham .... talk soon and thanks again Richard

GREAT SERVICE!

I purchased my 2007 highlander from Wakefield Auto Gallery josh and everyone there was great I told him what I wanted and I got it. Al did a great job with the finance especially with my situation (BANKRUPTCY).Had a small problem with the car a week later I called josh and told him the situation he said bring it back we will fix it and they did, great job guys great place to buy a car thx.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You for the great review you left us Nelson and thank you for purchasing your vehicle from us ...we really enjoyed doing business with you.... Thanks Alex Hermosilla

Wakefield Auto Gallery was exceptional!

My experience in at Wakefield Auto Gallery was exceptional. The staff helped me choose a vehicle that met my needs. All of the employees displayed professionalism without being making you feel pressured to buy anything. I would definatly recommend this company to my family and friends. Thank you for your hard work, Josh, Rick, Danny & Alex

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Katie Thank you for your great review we really enjoyed doing business with you ... Thanks Again Alex Hermosilla

Great deal!

I recently purchased a 2010 Camry from Wakefield Auto Gallery. I shopped the big dealers for awhile but could not believe the prices they were asking for their cars so when I found Wakefield Auto Gallery I was pleased with their prices and they have a great selection and the cars are very clean. Danny and Rick were great to deal with, no pressure, honest and very informative. This car shopping experience was by far the best I've had and would recommend to stop by and check them out. I am very happy with the purchase of my Camry from them and would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased a 2010 Camry from Wakefield Auto...

I recently purchased a 2010 Camry from Wakefield Auto Gallery. I shopped the big dealers for awhile but could not believe the prices they were asking for their cars so when I found Wakefield Auto Gallery I was pleased with their prices and they have a great selection and the cars are very clean. Danny and Rick were great to deal with, no pressure, honest and very informative. This car shopping experience was by far the best I've had and would recommend to stop by and check them out. I am very happy with the purchase of my Camry from them and would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had never had any experience with a small dealership...

I had never had any experience with a small dealership before and was pleasantly surprised by the no pressure attitude of these guys! Fatih, Rick and Danny all went above and beyond to make our experience as painless as possible. Fatih made us feel comfortable and made sure that we knew exactly what we were getting in the 2007 Lexus IS 250. Danny, the owner, gave us different options for financing and it was clear that he wanted to do what was best for us. There was an issue with the breaks on the new car. When I brought it back they fixed it at no charge, no questions asked. These guys are real honest people and they take good care of their customers! I would recommend them to anyone looking for a good quality used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.