Reviews
Derrell Turpin was a great sales person and very
Derrell Turpin was a great sales person and very knowledgeable. The paperwork process was also quick and efficient. Very friendly dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly and accommodating.
Very friendly and accommodating. Staff made the transaction very smooth and simple. Very happy with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional and pays attention to detail.
Very professional and pays attention to detail. Communication is top knotch! Craig is always our go-to!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would highly recommend Len Stoler Dodge.
I would highly recommend Len Stoler Dodge. Everything from Jake are salesman to Diane our finance person was a excellent experience. Thanks Dave
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional staff, They handle the process very
Very professional staff, They handle the process very well. The staff did the best they could to speed up the process.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very professional, friendly and helpful staff.
Very professional, friendly and helpful staff. Buying process took a little longer than I expected but overall it was a good experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Service Department is horrible.
Service Department is horrible. They don’t communicate with the customer. I brought my 2021 Jeep in to have a part replaced at 7:30am. Was advised by Malcolm it would take a couple hours but it will be fixed today. So I left the vehicle and was told they would keep me updated. I explained that’s my only means of transportation and I needed it back today. I even asked for a loaner vehicle and was advised they don’t have any available. He promised it would be done. Hours have passed and no phone call, text, or note sent by a pigeon. I called at 2pm and once again Malcolm said it will be complete by 6pm and he would call me to keep me updated. Now it’s 5:50pm and again no call. I called and was advised Malcolm left at 5pm and the only other advisor was on the phone but they would leave a note for her to call me. Again no call back. My advise to everyone is take your vehicle to another Jeep dealer. Don’t deal with Len Stoler Jeep service department. They don’t care!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Courteous, no pressure sales, consistent follow ups and
Courteous, no pressure sales, consistent follow ups and communications. The finance team we upfront, efficient, and respectful to my time. I've purchased 2 vehicles with Len stoler and both times they worked with me to get me exactly what I wanted, even if it wasn't on thier lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After shopping around for a 2023 Jeep Grand Cherokee 4xe
After shopping around for a 2023 Jeep Grand Cherokee 4xe Summit Reserve and hearing astronomical numbers from several dealers Tara from Len Stoler was able to give me excellent value for my trade and provide me comfortable numbers for the lease of my desired vehicle. There was no back and forth, addition of astronomical fees. What the price was listed at online was the bottom line I received the vehicle for. Craig from the sales team was phenomenal as well. He took ample time to explain all the features of the new vehicle to me as well as associated paperwork. He is super knowledgeable and honest. Finally, the gentleman in financing (I’m sorry, I forgot his name) was very straight forward, transparent, and made the signing process quick and easy. I will definitely be returning to Len Stoler for future vehicles. Thank you all so much. I love my new Summit Reserve.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrew and finance team were professional and easy to
Andrew and finance team were professional and easy to work with and educated me on the leasing options. The whole experience was smooth and accommodating. They even went to Virginia to find the exact vehicle I wanted.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car