Reviews
Overall it was a very pleasant leasing experience. The salesperson (Karissa) answered all my questions in a timely manner. I will recommend Karissa to my family and friends that are interested in buying or leasing a new vehicle in the future.
Overall it was a very pleasant leasing experience. The salesperson (Karissa) answered all my questions in a timely manner. I will recommend Karissa to my family and friends that are interested in buying or leasing a new vehicle in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly service. Really liked Blain our sales rep. Would definitely do business with them again
Friendly service. Really liked Blain our sales rep. Would definitely do business with them again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The sales staff and financing staff were very helpful and did not act like your typical car dealership
The sales staff and financing staff were very helpful and did not act like your typical car dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very good relationship with Service Manager, Dan Ortiz. Always took good care of me since I started buying cars from this dealership. My First salesman was very good, and since he retired I found another very good sales woman that I bought the last 2 vehicles from, Karissa.
Very good relationship with Service Manager, Dan Ortiz. Always took good care of me since I started buying cars from this dealership. My First salesman was very good, and since he retired I found another very good sales woman that I bought the last 2 vehicles from, Karissa.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Brought my truck in for vibration,it was repaired in a timely manner. They supplied me with a loaner vehicle and worked with my warranty company. I appreciate George and Carol..
Brought my truck in for vibration,it was repaired in a timely manner. They supplied me with a loaner vehicle and worked with my warranty company. I appreciate George and Carol..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
A huge thank you to Tyler Gordon Mobile Service technician for efficiently replacing the battery in our 2017 Ford Flex. Tyler was professional, arrived promptly for appointment and completed excellent installation of new battery replacement. we are very grateful and highly recommend the mobile service at Ford Friendly Dealership in Monroe. Chelse D and family in Monroe
A huge thank you to Tyler Gordon Mobile Service technician for efficiently replacing the battery in our 2017 Ford Flex. Tyler was professional, arrived promptly for appointment and completed excellent installation of new battery replacement. we are very grateful and highly recommend the mobile service at Ford Friendly Dealership in Monroe. Chelse D and family in Monroe
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chelse, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Took care in for a trouble light, they damaged the bumper,and tried to cover it up. No call from service dept. even when car was done. They fixed the car,but I wouldn't have known about it if I hadn't stopped in to see what they found wrong with the trouble light. Car was already in body shop. Only thing Friendly there is the name. I'll go out of town from now on.
Took care in for a trouble light, they damaged the bumper,and tried to cover it up. No call from service dept. even when car was done. They fixed the car,but I wouldn't have known about it if I hadn't stopped in to see what they found wrong with the trouble light. Car was already in body shop. Only thing Friendly there is the name. I'll go out of town from now on.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jonathan, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (734) 243-6000 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Like the dealership a lot , especially like my sales representative. Will definitely recommend Friendly Ford!
Like the dealership a lot , especially like my sales representative. Will definitely recommend Friendly Ford!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We are always able to get the exact Ford vehicle we want with no hassle.
We are always able to get the exact Ford vehicle we want with no hassle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi MickC, Thank you so much for your kind words and for choosing Friendly Ford! We're thrilled to hear that you had a seamless experience finding your perfect Ford vehicle. Our team takes pride in making the car-buying process as hassle-free as possible. We look forward to assisting you again in the future for all your automotive needs! Sincerely, The Friendly Ford Team
Caden worked with me went over how to operate my hybrid and always returned my calls.
Caden worked with me went over how to operate my hybrid and always returned my calls.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car