Ron Anderson Chevrolet Buick GMC

Sales vs. Service Center customer service comparison. My overall customer service experiences between the two departments were night and day. My experience with Sales was exceptional. Whereas service center experience was well below satisfactory borderline terrible with multiple messages containing questions about repairs, rental procurement process through warranty and multiple requests for the reservation info going unanswered. Add that to the zero calls I received about updates or to provide requested information. This lack of communication resulted outgoing calls numbered in the double digits with only three answered, and ultimately led to me having to take off work early in order to stop by and get answers face to face, .

The staff and the employees were very friendly and knowledgeable and paid close attention to all my car problems. Thank you so and God bless them all.

Customer service was phenomenal. I can not say enough have great Kally was. We will buy cars from him from here on out:

Very easy transaction. Very transparent with no back and forth. Only suggestion would be to improve paperwork process though electronic docusign, etc to minimize time at the dealership

Very clean and nice people. Centrally located with lots of vehicles and fairly reasonable prices.

Excellent follow up and very quick to answer questions. Sales process was seamless, I was in and out in less than 2 hours!!

Nice people to work with, and they work hard to make your car buying simple.

Coleman was very kind and helpful! David was very helpful in finance in explaining the warranty choices! Coleman also waited till I was leaving to show me the basics of the car and will sit with me when I return for detailing to go over even more!

Great experience! Follow up was great, had a few inventory questions and the team answered all of them!

Had a lot of help from Aleesa Cam Dylan and Joey. The whole process was great.