Reviews
Buying a New Car-As painless as possible!
Rodman Fords no-stress approach/process was excellent! I went in with my boxing gloves on thinking their would be a "haggling" match that would last 12 rounds...and I was completely wrong! I have bought many, many cars during my lifetime ( since I have been around since the dinosaurs), and this was actually the first truly pleasant process. I will 100% buy from them again if they have the vehicle I want...without a doubt! Truthfully, even if they did not have the car of my dreams, I probably would ask them if they could locate it! It took about an hour to pick the car and agree on terms. Although it seems quick, I got a GREAT deal! I went in educated with all the local deals and new my numbers in advance. Easy-peasy! Thank you to John G. for timely email responses, Blake for introducing yourself and spending time answering questions, a big thanks to the finance department and a HUGE thanks to Demetri D. for making it as painless as possible, working with me and making it happen!! Ben
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT JOB GETTING ME APPROVED
DEMETRI AND GEORGE DID A GREAT JOB. EASY PROCESS, GOT ME APPROVED INTO A CAR I WAS SEARCHING FOR AWHILE FOR. WOULD RECOMMEND TO ANYONE
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Finding a used f-150
finding a clean used truck was not easy. Rodman had a good selection. looked everywhere else for about 2 weeks. back to rodman for the best deal and experience. Thank you Demetri Dababna and Craig Rodman for your time and service. truck is great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
'11 VW Jetta
My wife and I had been in the process of looking for a new or used vehicle (we weren't too picky, just looking for a safety upgrade) since we found out she was pregnant. We had visited several places during the day without avail and decided to hop into Rodman on the way home. We went in with little expectations. We were initially greeted by salesman Russ Hicks who couldn't have been nicer. He went throughout his new and used inventory with us on the computer to ensure he had a suitable car for our needs. Upon seeing a few that we liked, we proceeded to test drive the selected vehicles. Russ joined us in the cars and did a fantastic job explaining the intricasies of each vehicle we drove, he had obviously done his homework. We ended up deciding on the VW Jetta we had saw and moved into the purchasing point of the process. The financial respresentative (his name escapes me) didn't want to work with us on the payments/price and had an attitude that could fill the room in a hurry. Regardless of the negative experience with the bank department, we left with our new (pre-owned) vehicle happy with the overall experience due to Russ going out of his way. I've spoken with several friends lately who are looking to purchase vehicles and told them they must go see Russ, which i suggest you do also.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying experience
My boyfriend and I purchased a 2013 Mitsubishi Outlander from Rodman Ford and we worked with Dave Moniz.We had a great experience, the whole process of buying the car went so smooth. I would recommend this dealer to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
I had a great experience at Rodman Ford. Demetri and Vin went out of their way to make sure I got the truck I wanted and the deal I wanted. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2014 Escape Titanium
Went to Rodman Ford with my husband where I was introduced to a sales rep Jeff Knochin. I never enjoy the car shopping experience but after visiting the dealership a few times due to uncertainty we decided on the Escape Titanium with an eco boost engine. The process couldn't have been better and Jeff Knochin was there every step of the way to answer questions and ensure a positive experience. I am a new car owner today and will be returning to Rodman in a few years.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rodman Ford
I had a great experience at Rodman Ford with Demetri Dababna as my sales rep. He showed my wife and I two F150s both with the ecoboost engine, one 2014 xlt and one 2011 preowned lariat. Demetri showed us all the options of both and was very helpful with any questions we had about the two. Needless to say we fell in love with the lariat. After the test drive we went inside to crunch numbers on my trade. It took a little going back and forth before we settled on a deal but the whole time Demetri worked with his team at Rodman to come as close they could to meet my requests. All in all I had a very good experiance at Rodman Ford and would recommend them to everyone looking for a new or preowned. Ask for Demetri Dababna sales and leasing consultant and i promise you will be satisfied with his service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
I had a great experience at Rodman Ford with Demetri Dababna as my sales rep. He showed my wife and I two F150s both with the ecoboost engine, one 2014 xlt and one 2011 preowned lariat. Demetri showed us all the options of both and was very helpful with any questions we had about the two. Needless to say we fell in love with the lariat. After the test drive we went inside to crunch numbers on my trade. It took a little going back and forth before we settled on a deal but the whole time Demetri worked with his team at Rodman to come as close they could to meet my requests. All in all I had a very good experiance at Rodman Ford and would recommend them to everyone looking for a new or preowned. Ask for Demetri Dababna sales and leasing consultant and i promise you will be satisfied with his service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rodman Ford -- Sales Rep Rob Brown
Just purchased 2 vehicles from Rodman Ford after working with sales rep Rob Brown, who is also the Asst. Commercial Vehicle Manager. Rob spent many hours working with us selecting the types of vehicles we needed (one for towing a trailer and one for around town use). The experience was excellent start to finish. There was zero sales pressure, and Rob helped us tremendously in selecting and finding the exact vehicles for our needs. One was on the Rodman lot, and the other Rob located at another dealer. Rodman and Rob's policy of an open negotiation (knowing invoice costs, dealer holdbacks, etc.) made the price discussions very satisfying. We knew we were getting a very fair price for both vehicles. Once the vehicles were in and prepped, Rob walked us through the vehicle features (which all dealers do, of course) in a patient and friendly manner. Top notch experience overall, and I highly recommend Rodman Ford and Rob Brown in particular if you are in the market.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
