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Destination KIA

(7,526 reviews)
Visit Destination KIA
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2013 national dealer award
2020 consumer dealer award 2015 consumer dealer award
New (518) 708-8670 (518) 708-8670
Used (518) 708-8661 (518) 708-8661
Service (518) 708-8665 (518) 708-8665

Reviews

(7,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Destination KIA from DealerRater.

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Excellent customer service

I was in yesterday to have my alignment done after being told by Mavis it needed it when I had new snow tires put on. Im so glad I decided to take it to Destination rather than believing them, because I was told my alignment was perfect!! I appreciate Destination'so honesty and not charging me for something I didn't need! I am so happy I bough my car from them and will continue to always bring my Soul to them for service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Repair

I visited Destination KIA for a repair during warranty period on my Sportage 2015, and although they weren't able to fix it on the spot, they are following up on the technical problem with KIA engineers to get back to me. This was my second visit to them, overall the employees are informative, professional, and efficient. I would recommend them. I have purchase my car from a different state, but have found Destination Kia great in meeting my service and repair needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice Dealership!

I ended up paying more per month than I anticipated. But my overall experience was good. Fell in love with the Optima car and just leased the Sportage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love Kia

I originally purchased my car from Lazare Kia. When they were purchased by Destination I was worried. Other Kia dealers (Fucillo) were nightmares. Well my first visit assured me that Destination was going to maintain the same standard of excellent I was accustomed to from Lazare. They are efficient, timely, and always helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mark is an amazing salesperson!

Mark is a great sales person. I had shopped around all the dealers trying to decide which car was right for me. Of all the sales people I talked to, Mark was the best. He provided great information but was not pushy. I chose the KIA because it was the right car for me, it was great to be able to work with the best salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We are so glad you enjoyed your experience with Mark. We are so fortunate to have amazing sales people like him. Congratulations on your new car and welcome to our Destination family!

A Positive Experience

Walked into the dealership to test drive SUV but came out with a KIA Optima. My Salesman, Shawn, was professional and worked with me to get has much on my trade in which I was so pleased with. The finance department got me the best interest rate too. I had the best overall customer service there that I ever had. I will refer friends there. Thumbs up to Destination KIA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Roberta, Thank you for your positive feedback! We appreciate you and any of your referrals! Please don't forget to have your friends and family ask for Shawn so that he can make sure you receive your referral bonus! Thank you and welcome to the family! -Angelina

Ask For Rhett

I had a great 1st car-buying experience here! Being 20 and a poor college student, I wasn't thrilled with the idea of looking at dealerships for a used car, but going here changed my mind. If you go, ask to work with Rhett Butler! He's very knowledgable, friendly, committed, willing to negotiate fairly, and isn't overly "pushy" like most salesmen are. He makes the entire purchasing process incredibly easy, and makes sure to spell everything out to insure that you understand every step along the way. He made my father and I feel at ease throughout the entire encounter, and I would definitely go back to work with him again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I LOVE MY 2015 SORENTO

After searching dealerships online for new Kia Sorentos, I chose Destination Kia because they had the car I was looking for. My husband and I went on 12/31/14 and signed the papers the night of 1/2/15. Although the waiting time is more than anyone wants to deal with, Shawn M. got us all the incentives, a great trade-in price, and low interest rate. We are extremely happy with our new SUV. Thank you to everyone who helped us become new Kia owners.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patti, You are very welcome, and Thank you for choosing Destination Kia to buy your new Sorento! Welcome to the Family!! -Angelina

needed an oil change and tire rotation

My 2013 Kia Soul needed an oil change and tire rotation. Was able to call in the morning and had the work done that afternoon. Great service, Thanks! Jim Randall, Albany NY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you Jim. We really appreciate our customers feedback. We know it can get a little hectic here when we are busy. Glad we were able to get you in and out in a timely matter. Look forward to seeing you at your next appointment!

Purchase/Maintenance

I bought a car from this dealership in 2010 after looking at multiple places. Honestly, I was not planning on purchasing a car from here, but the sales personnel were friendly, knowledgeable, and accommodating. When I have gone back for routine service they are quick and timely. Once I needed an emergency service and they were able to fit me within hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We really appreciate you giving us the opportunity to earn your business. Welcome to our Destination family.