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Destination KIA

(7,526 reviews)
Visit Destination KIA
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2013 national dealer award
2020 consumer dealer award 2015 consumer dealer award
New (518) 708-8670 (518) 708-8670
Used (518) 708-8661 (518) 708-8661
Service (518) 708-8665 (518) 708-8665

Reviews

(7,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Destination KIA from DealerRater.

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Experience was excellent.

I had an appointment to have my 2014 Kia Sorento serviced on 12/22/14.......oil changed, tires rotated, car washed. Sean, my service advisor was friendly and efficient. He walked me to the waiting room and pointed out the tv, coffee etc and said he'd come get me when the car was ready.....which he did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

NO HASSLE NO PRESSURE

Just purchased my 3rd vehicle from Destination. And all 3 times - it was just a pleasure to deal with everyone. Sales people are there to "help", not to push you into something that's not you. Customer service group are top notch and really just one of a kind. Was never much of a "big" dealer person before going to Destination, they sure have given me a new out look on just what a dealer should be. Will do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

CUSTOMER SVCE

MY HUSBAND AND MYSELF ENJOYED DEALING WITH SEAN ! WE HAD THE OIL CHANGED , TIRES ROTATED AND CAR WASHED. SEAN, WAS VERY HELPFUL AND FRIENDLY . EXCELLENT CUSTOMER SERVICE. KUDOS SEAN!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

second car bought from you

This is the second car I've bought from destination. I'm very happy with the sales and service provided by this dealership. I think there prices are great and the people good to work with. I look forward to buying many more vehicles from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

SERVICE

We bought a new kia sportage here back in July and were due for our first oil change, made the appointment which was very easy and brought the car there and got the oil changed, tires rotated and car washed so quickly. everyone is so friendly there from our sales guy Anthony to our Service Guy Kenny Lau. I highly recommend this dealership. Never have been happier at dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Not Happy!!

I recently made a purchase w/Kia on 11/28. I noticed the fender had a crack and the automatic key entry didn't work and the ESP button didn't work as well.(I was informed by the sales manager that the ESP button doesn't have to light up in order to work. That he ownes a Suzuki) Dave G reassured me that The issues would be resolved. I dropped the car off on the 1st and the only thing that was done was the car was cleaned on the inside due to the animal smell that the previous owner left behind. The sales manager informed me that he was was going to contact the owner of the dealership to let me know about the fender. I am still waiting for a call back. I informed a customer rep. on 12/2 she took my name and # I am still waiting to hear from a manager, I guess that I better not hold my breath. I will only go there for service not for another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Customer Review

Henry was excellent!! Very professional, great smile and always followed through and followed up on expectations. Chris Pivacek was great. We had no plans to turn in our lease but Chris gave us a deal we couldn't refuse. As long as service like this continues, we will be repeat customers. Anthony Liguori, was equally professional, friendly and easy to talk with. Over all it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

MY 1ST DESTINATION KIA EXPERIENCE

I HAD MY COMPLIMENTARY OIL CHANGE AND THE SERVICE WAS FANTASTIC. KENNY LAU GREETED ME AT THE DOOR AND I COULD NOT HAVE ASKED FOR A NICER EXPERIENCE. THANK U AGAIN TO KENNY AND THE REST OF THE SERVICE STAFF AT DESTINATION KIA FOR A GREAT SERVICE! SINCERELY, ANTHONY L. MARCHESE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Leased a new Kia Optima

We hadn't planned on leaving with a new car when we went looking, but the people at Destination Kia were wonderful to work with. We love the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My first Destination Kia Service

I recently brought my 2014 Kia Forte in to Destination Kia for my first service. My experience was excellent. I worked with Jeremy Terrell, who handled everything in a prompt, courteous manner. The service area was spotless and I was in and out in considerably less than an hour. Best of all, the first service was complementary. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.