Poulin Auto Sales

My complaint is about their service department. I scheduled a repair. All I needed was an axle shaft installed. The mechanic tried to get me to do repairs that were not necessary, and then refused to do the scheduled repair. .

Drove from N. Bennington to purchase a vehicle and it was worth the trip. Poulins Auto in Barre City is a great place to do business. I found all staff very friendly, honest, and down to earth. I worked with Jay (sales resp) he took the time to look out for my best interest. I will repurchase my next vehicle here and I strongely recommemd anyone in the maket to give them a look.

I get so tired of hearing negative things about Poulin Auto. I bought a vehicle 2 yrs ago from them for $10,000 I have ALL my work done there oil changes everything! Thy have wrkd with me, helped me , given me a loaner when my car was being repaired, wrkd with me on various bills . and today THE OWNER himself (NORM) Came to my house at 7:30 a.m. and unlocked my car for me as I had locked keys in it. How many dealerships do you know where the owner himself comes out and unlocks your car for you at 7:15 a.m.? NONE!! If you show customer loyalty and. Be decent when there is a problem you get a much more positive response! People go there and buy a cheap car and first time thy have a problem thy are all pissed off and go give the dealership a rash of xxxx. Maybe thats why alot of these people that complain have problems? Poulin Auto has treated me like Gold since day one!! Best dealership I have ever worked with EVER!! I have nothing but Great things to say about all of them. The service , Sales everything is TOP NOTCH!! Norm has gone the extra mile for me many times and. I have all my wrk done there and will be buying another vehicle from them!

Exellence as usual!! If you dont buy your next used car and have all your work done here? Your Crazy!! You can find good service at a fair price elsewhere but at Norms you get EXCELLENT SERVICE!! At a more then reasonable price!

Came in with poor credit and left with an excellent used truck. Fastest vehicle purchased ive had to date. Customer service was excellent and the wait wasnt long. Didnt have to wait to be told if i was accepted or not. Which other dealers told me no regardless of the down payment. Really stunned on my purchase.

Took my vehicle right in, kept in touch about what the issue was to fix it and fixed it the same day! Very pleased with the price, communications and how fast they completed the job.

They got me in quick for my tire change and we’re easy to deal with. Found a decent price on my not so common tire size. Simple as drop off and pick up. No complaints.

Brought in for oil change fast and friendly service and was off and on my way to enjoy the rest of my day in the sun

Brought rig in for rear brake shoes . grinding in right rear. Swore it needed shoes . Thy could have done it and charged me the $235. I would have been none the wiser? But Ryan came out and said it was just some rust in the hub and my pads were like new? How many times does that happened. Brakes are wrkng perfectly. And when I asked how much? He says. No charge. Honesty, quality work and putting customer first is #1 at Poulin!! I bought my vehicle there, I have had all my maintenence and work done there and never had a single problem with the work the $$ charged for the work or the time it took to do the work! You want fairness honesty and quality from the top down go to Poulin

Looking for a suv or truck please contact me at email thank you hopefully something better than what I have now please and thank you