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Poulin Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (53 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (53 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Dutch and Jeff are great! I got a car from previous employees around 2 years ago and wasn’t happy with the quality of the car. Dutch and Jeff got me in and took care of EVERYTHING for me. They paid off more on the car then what I owed on it and got me into something new that day! Highly recommend, extremely happy all and all great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

I brought a car from Poulin a little over a year ago. The defrost wasn’t working as it should brought it back got it working. The tech that worked on it then isn’t there anymore when I just stopped in and had Ryan take a look - he figured it out right away and called for a new part which was a crazy price. He then called around got me a great price and fixed it in less time. The whole experience was great even when the part didn’t come on the day it was suppose to he got me an appt. the next day. 😊😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service is an understatement!

Dutch and the crew were fantastic! The whole process was fast and easy. Test drive to driving home took less than 2 days. Price was right, car is beautiful and will recommend them to anybody looking to buy. Honest sales people, did not hide anything from me. Heck, they even saved me money on my auto insurance. All and all it was a pleasant experience, and I look forward to buying my next car there! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Looking for a bigger car.

Staff was extremely helpful, and worked with us to make financing work. Jeff and Dutch took a lot of time, and were very helpful and professional. This is where I will go the next time I need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

Best dealership ever!!!! Big Norm Stacey and the whole crew take good care of me. They have l8terally saved my xxx !! More then once! Your Loyal to them thy are Loyal to you! Best Dealership ever!! Norm ran a mighty fine bar back in the day to !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Everett Hastings Jr

I was down and out, no one else would help me, I had little money to put down, but they said that was okay, they would work with me on the down payment. Stacy and Dutch are the best car sale people I have ever delt with, they are here to get you the best deal that there is, every time there seemed to be a hick-up they told me that everything was going to fine. I wish i knew of this place sooner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer Kindness

Have you ever had a day where you run out of gas and no one answers their phone??? That was my day, I ran out of gas on the side of the road and walked into this business never been here before and a lady greeted me,I explained my bad luck and she had a staff member run out and get me gas from the local station, she put $7 of gas into my vehicle and only charged me for the gas. Thank you for making my day a little bit better and showing me small business friendliness is still out there!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best experience ever buying a car!

Knowledgeable and professional from beginning to end. I would recommend to family and friends. Every step from Dan in Sales through me leaving in a wonderful car was a stress free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LIARS!! SLEEZY

I emailed this sleeze jeff almost a week. Told him needed truck needed to trade car and payment under 400 and i got no money to out down! Im not driving 2 hrs for nothing!! He said yes we can help. I found a truck on there website i like 18k and some change. Got there truck paint was bubling cpl small denrs checked the oil was very dark hadnt been changed. So we do paperwork with finance manager. Hes lime your approved 457 a month i lowered price from 19k to 18 you pay own tax and reg and nope not trading in car. I was like i cant afford 2 payments. He like let car go back. Are you kidding me!! What a joke stay away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible!!

Only go here if you are feeling charitable and want to throw money at some sleazy salesmen. Sold us the worst truck we have ever bought, check engine light came on on the way home, truck was shaking, antifreeze pouring out of the bottom, well over $3000 to repair this truck that has a new inspection sticker. Why are these crooks still in business?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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