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Boardman Subaru

(1,819 reviews)
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Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–8:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 9 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2026 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (330) 423-4242 (330) 423-4242
Used (330) 423-0735 (330) 423-0735
Service (330) 423-4969 (330) 423-4969

Inventory

See all 427 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2008.
Boardman Subaru has won the DealerRater Dealer of the Year Award among Ohio Subaru Dealerships for 3 consecutive years for its extremely positive customer reviews. It has won both the Carfax and CarGurus Top-Rated Dealer Awards for the quality and quantity of great customer reviews.
Buying a Car Should Be An Enjoyable Experience

Service center

Phone number (330) 423-4969

Service hours

Monday
8:00am–8:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,819 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boardman Subaru from DealerRater.

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As always, Kevin Guthrie was very helpful and Pat for getting us the best deal in my new 2027 Ascent. Loving the new color!

As always, Kevin Guthrie was very helpful and Pat for getting us the best deal in my new 2027 Ascent. Loving the new color!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Always great service, friendly associates met every need I was looking for in a new lease, salesman very good!!

Always great service, friendly associates met every need I was looking for in a new lease, salesman very good!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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It’s an great experience every time. Comfortable atmosphere. Outstanding sales and service. I’ve never had a dealership go above and beyond like Subaru of Boardman. Special thanks to Joe Frigone and Joe Bada for all they’ve done for us.

It’s an great experience every time. Comfortable atmosphere. Outstanding sales and service. I’ve never had a dealership go above and beyond like Subaru of Boardman. Special thanks to Joe Frigone and Joe Bada for all they’ve done for us.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Nate was very helpful when purchasing my new Subaru! The whole experience was a painless process.

Nate was very helpful when purchasing my new Subaru! The whole experience was a painless process.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We love to hear that you enjoyed your experience. Can't wait to see you again!

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Boardman Subaru is one of the best car dealerships I've ever had when buying a automobile. Great people and awesome cars with the biggest selection on the lot. They are AWESOME!

Boardman Subaru is one of the best car dealerships I've ever had when buying a automobile. Great people and awesome cars with the biggest selection on the lot. They are AWESOME!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave a review. We appreciate the kind words and are so glad you had a great experience!

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I had a great experience with Dave, he was extremely knowledgeable and friendly. Very professional and personable. I will be recommending Subaru of Boardman to all my friends.

I had a great experience with Dave, he was extremely knowledgeable and friendly. Very professional and personable. I will be recommending Subaru of Boardman to all my friends.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for taking the time to leave a review. We appreciate you!

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This was a great leasing experience from start to finish. Vince Rich, our salesperson was very informative, knowledgeable and low pressure. Also Pat Gorman and Scott, our finance person were exceptional as well. Not to mention that 4 other family members have purchased or leased from Boardman Subaru in the past year and a half. And last but not least, I love my new red Subaru Crosstrek!!

This was a great leasing experience from start to finish. Vince Rich, our salesperson was very informative, knowledgeable and low pressure. Also Pat Gorman and Scott, our finance person were exceptional as well. Not to mention that 4 other family members have purchased or leased from Boardman Subaru in the past year and a half. And last but not least, I love my new red Subaru Crosstrek!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the review, and congratulations on your new Crosstrek!

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Very kind, no pressure and great salesman and service...I recommend this dealership and will purchase agsin.

Very kind, no pressure and great salesman and service...I recommend this dealership and will purchase agsin.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I will start out by saying that Boardman Subaru dealership is outstanding. Subaru makes amazing cars. Ryan Kay is an exemplary salesperson. He is quite personable and made the buying process extremely enjoyable. His knowledge of the vehicles is outstanding and he is quick to share any and all information possible. I have to say that the heightened joy did not last when it came to the contract signing. I was very disheartened. It was an experience I had never encounter before. The probable numbers (such as interest rates, money down, and monthly payments) that were shown when discussing the terms of my purchase were not even close to what was presented at signing. The finance person was not forthcoming in regard to the increases until questioned about the difference. I may have changed some of my decision making had the changes been more thoroughly explained and prior to my being handed a contract to sign. There was no time to think it through other than to get up and walk out. Unfortunately, I am having difficulty shaking the unsettled feeling I have with the financial outcome. I am very pleased with owning the Crosstrek and am certain I will have a much better driving experience.

I will start out by saying that Boardman Subaru dealership is outstanding. Subaru makes amazing cars. Ryan Kay is an exemplary salesperson. He is quite personable and made the buying process extremely enjoyable. His knowledge of the vehicles is outstanding and he is quick to share any and all information possible. I have to say that the heightened joy did not last when it came to the contract signing. I was very disheartened. It was an experience I had never encounter before. The probable numbers (such as interest rates, money down, and monthly payments) that were shown when discussing the terms of my purchase were not even close to what was presented at signing. The finance person was not forthcoming in regard to the increases until questioned about the difference. I may have changed some of my decision making had the changes been more thoroughly explained and prior to my being handed a contract to sign. There was no time to think it through other than to get up and walk out. Unfortunately, I am having difficulty shaking the unsettled feeling I have with the financial outcome. I am very pleased with owning the Crosstrek and am certain I will have a much better driving experience.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kathy, thank you for your honest feedback. We are glad to have cleared up some of the issues over the phone and will work to improve our communication in the future!

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Fantastic salesman, Jared Czarnecki, awesome service department. Everyone we have dealt with has been very nice.

Fantastic salesman, Jared Czarnecki, awesome service department. Everyone we have dealt with has been very nice.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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