Reviews
Seems a lemon was sold. Vehicle has been in their shop nearly more than the time it has been owned. Getting the run around. Sometimes lemons happen; do right by the customer and honor your values --make it right since the issues haven't been able to be fixed.
Seems a lemon was sold. Vehicle has been in their shop nearly more than the time it has been owned. Getting the run around. Sometimes lemons happen; do right by the customer and honor your values --make it right since the issues haven't been able to be fixed.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
I have had an excellent experience with the buying process of my new Ford Explorer while at the dealership. It was refreshing to sit down with Brandon and have a fast and thorough deal without much haggling. I would recommend these guys if you are in the market for a vehicle!
I have had an excellent experience with the buying process of my new Ford Explorer while at the dealership. It was refreshing to sit down with Brandon and have a fast and thorough deal without much haggling. I would recommend these guys if you are in the market for a vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealer experience. Very professional and prompt with communication. Handled an out-of-state sale very well. Joe Lucarine was great to work with.
Great dealer experience. Very professional and prompt with communication. Handled an out-of-state sale very well. Joe Lucarine was great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're so glad Joe Lucarine made your out-of-state purchase a smooth and seamless experience. We know communication is especially important when purchasing a vehicle from a distance, and we're happy to hear Joe was professional, responsive, and easy to work with throughout the process. We truly appreciate your business and your kind words. Thank you for choosing Friendly Ford! 🚗✨
I can't say enough good things about Joe at Friendly Ford! He went above and beyond to make buying my new car an easy and enjoyable experience. From start to finish, he was friendly, professional, knowledgeable, and never made me feel pressured. Joe took the time to answer all of my questions, kept me informed throughout the process, and made sure I was comfortable with every decision. If you're looking for a new vehicle, I highly recommend Joe at Friendly Ford. He made the entire process stress-free, and I couldn't be happier with my new car!
I can't say enough good things about Joe at Friendly Ford! He went above and beyond to make buying my new car an easy and enjoyable experience. From start to finish, he was friendly, professional, knowledgeable, and never made me feel pressured. Joe took the time to answer all of my questions, kept me informed throughout the process, and made sure I was comfortable with every decision. If you're looking for a new vehicle, I highly recommend Joe at Friendly Ford. He made the entire process stress-free, and I couldn't be happier with my new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the wonderful review, Nancy! We're thrilled to hear Joe made your car-buying experience easy, enjoyable, and completely stress-free. Taking the time to answer questions, keep our customers informed, and ensure they feel comfortable every step of the way is exactly the experience we strive to provide. We truly appreciate your recommendation and your kind words. Enjoy your new car, and thank you for choosing Friendly Ford!
Ely from Friendly Ford Geneva changed my oil and filter today on my Ford pickup truck at my personal residence. He was very understanding, thoughtful, and courteous on completing all requested tasks. The work was completed neatly and efficiently. It saved a great deal of time having it completed at my household with medical issues going on in our family. A big thumbs 👍 up and thank you.
Ely from Friendly Ford Geneva changed my oil and filter today on my Ford pickup truck at my personal residence. He was very understanding, thoughtful, and courteous on completing all requested tasks. The work was completed neatly and efficiently. It saved a great deal of time having it completed at my household with medical issues going on in our family. A big thumbs 👍 up and thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the wonderful review, Gary! We're so glad Ely was able to provide convenient, thoughtful, and efficient service right at your home. It's especially meaningful to hear that our Mobile Service helped save you time while your family has other important things to focus on. We'll be sure to share your kind words with Ely. Thank you for choosing Friendly Ford, and a big thumbs up right back to you! 👍🚙✨
Awesome place to shop, extremely transparent. 10/10 would recommend to anyone in the market.
Awesome place to shop, extremely transparent. 10/10 would recommend to anyone in the market.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review! We’re so glad to hear you had a transparent and positive experience with us. We truly appreciate the 10/10 recommendation and your business—thanks for choosing Friendly! 🚗✨
Had a great experience purchasing my new Ford from Brandon Warne at Friendly Ford. Big thank you to Brandon and the rest of the staff for making this process easy. I look forward to coming back in a few years once my lease is up!
Had a great experience purchasing my new Ford from Brandon Warne at Friendly Ford. Big thank you to Brandon and the rest of the staff for making this process easy. I look forward to coming back in a few years once my lease is up!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience! We’re so glad Brandon and the team made your Ford purchase easy and enjoyable. Congratulations on your new vehicle—we look forward to welcoming you back when your lease is up! 🚙✨
We had a great experience at Friendly Ford. Jamie was extremely professional, knowledgeable and efficient. We were able take our Ford home the same day. Would return here for our next vehicle!
We had a great experience at Friendly Ford. Jamie was extremely professional, knowledgeable and efficient. We were able take our Ford home the same day. Would return here for our next vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re so glad Jamie made the process professional, efficient, and enjoyable—and that you were able to take your Ford home the same day. We truly appreciate your trust and look forward to helping you again with your next vehicle!
I purchased a 2023 Ford Maverick. The process was very clear and simple with no hidden surprises. The same can be said when I financed the truck through the dealership.
I purchased a 2023 Ford Maverick. The process was very clear and simple with no hidden surprises. The same can be said when I financed the truck through the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Vincent! We're so glad to hear your Maverick purchase was smooth and transparent from start to finish. Enjoy every mile in your new ride—and welcome to the Friendly Ford family! 🚙👏
We had a great experience purchasing our new 2025 ford explorer! Brandon & Jack were friendly, knowledgeable, and made the whole process smooth from start to finish! Very professional team! We highly recommend.
We had a great experience purchasing our new 2025 ford explorer! Brandon & Jack were friendly, knowledgeable, and made the whole process smooth from start to finish! Very professional team! We highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words! We're so glad to hear you had a great experience purchasing your 2025 Ford Explorer. Brandon and Jack are truly dedicated to making the process smooth and stress-free, and we're happy they delivered for you. We appreciate your recommendation and hope you enjoy every mile in your new Explorer! 🚗👏