Reviews
Bought a car from them and it broke down 3 days later. No help from any of them 16k down the drain. Beware!! There only about the sell, they don't care about your hard earned money or time.
Bought a car from them and it broke down 3 days later. No help from any of them 16k down the drain. Beware!! There only about the sell, they don't care about your hard earned money or time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently purchased a truck from T & L Auto Sales and couldn't be more appreciative of the care and service I received. Carlos, the sales person working with me was an absolute professional in the best sense of the word. Sparing too much detail, when I took the vehicle for a test drive I had a few concerns come up. He listened attentively and facilitated and open dialogue with their technician, Edgar. He went through my punch list of concerns and addressed them one by one. The whole team went above and beyond to expedite the work and to make sure I was confident with my new purchase. I would highly recommend T & L Auto Sales to a friend, family or anyone looking for a quality used vehicle at an affordable price. Thanks again to you all. I couldn't be more pleased with my buying experience and, of course, my beautiful new truck!
I recently purchased a truck from T & L Auto Sales and couldn't be more appreciative of the care and service I received. Carlos, the sales person working with me was an absolute professional in the best sense of the word. Sparing too much detail, when I took the vehicle for a test drive I had a few concerns come up. He listened attentively and facilitated and open dialogue with their technician, Edgar. He went through my punch list of concerns and addressed them one by one. The whole team went above and beyond to expedite the work and to make sure I was confident with my new purchase. I would highly recommend T & L Auto Sales to a friend, family or anyone looking for a quality used vehicle at an affordable price. Thanks again to you all. I couldn't be more pleased with my buying experience and, of course, my beautiful new truck!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Huge disappointment with T & L auto sale!!! They are liars and absolutely not honest! We bought 2012 dodge ram 3 months ago and have nothing just issues. We spent around $3000 and ending up with engane blow up! Horrible dealership!
Huge disappointment with T & L auto sale!!! They are liars and absolutely not honest! We bought 2012 dodge ram 3 months ago and have nothing just issues. We spent around $3000 and ending up with engane blow up! Horrible dealership!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
If you are making a statement about a business you should state the facts!! You bought a 2012 Ram 2500 with over 250,000 miles on it. You then proceeded to put 30,000 miles on the pickup in 3 months. Not a typo 30,000 miles in 3 months. You were also pulling a gooseneck trailer way overloaded for a 2500 anything for the 30,000 miles!!! Anyone who works a truck that old with that many miles as hard for 30,000 miles should expect to spend some money. How much of the $3,000 was all the required oil changes & and normal maintenance for 30,000 miles !!! Less than 50 miles before you blew up the motor that had no oil in it, you had taken it to a shop somewhere for an oil change!! Then you show up at the dealership and ask for your money back!!! Nobody with a brain could be this ignorant!! You abused this vehicle and put 2 1/2 YEARS worth of mileage on it in 3 months!! Shame on you for your horrible business plan and how typical trying to blame someone else for your stupidity.
Absolutely not honest!!!! Would not stand behind their words!!!! Huge disappointment with T&L auto sale!
Absolutely not honest!!!! Would not stand behind their words!!!! Huge disappointment with T&L auto sale!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Katie you're absolutely a lier!! If you are making a statement about a business you should state the facts!! You bought a 2012 Ram 2500 with over 250,000 miles on it. You then proceeded to put 30,000 miles on the pickup in 3 months. Not a typo 30,000 miles in 3 months. You were also pulling a gooseneck trailer way overloaded for a 2500 anything for the 30,000 miles!!! Anyone who works a truck that old with that many miles as hard for 30,000 miles should expect to spend some money. How much of the $3,000 was all the required oil changes & and normal maintenance for 30,000 miles !!! Less than 50 miles before you blew up the motor that had no oil in it, you had taken it to a shop somewhere for an oil change!! Then you show up at the dealership and ask for your money back!!! Nobody with a brain could be this ignorant!! You abused this vehicle and put 2 1/2 YEARS worth of mileage on it in 3 months!! Shame on you for your horrible business plan and how typical trying to blame someone else for your stupidity. You are a nasty person leaving horrible reviews with every place that you interact with.
It's been over a year and still waiting for my van to get serviced as was agreed upon when purchasing. Always excuses. Waiting for the part. Received damaged part etc. Larrys Garage is supposed to do the work. Will not get my business again.
It's been over a year and still waiting for my van to get serviced as was agreed upon when purchasing. Always excuses. Waiting for the part. Received damaged part etc. Larrys Garage is supposed to do the work. Will not get my business again.
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- Buying process
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Gus was amazing and helped us get into a reliable vehicle in our price range! Thanks so much for not giving up on us!
Gus was amazing and helped us get into a reliable vehicle in our price range! Thanks so much for not giving up on us!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Where do I begin... I would not recommend my worst enemy to purchase anything from this dealership. We purchased a vehicle from here at the end of April. During the purchasing process, the salesman Josh told us that he would take a $1000 off the marked price. Then in a later conversation, he also said he would throw in a short term warranty in case anything went bad. Little did we know after we paid the $500 deposit, that they took away the $1000 off because they then said they couldn't do both. Then, two days later, we had to bring it in because the engine thermostat went out and the driver airbag sensor went on as well. Luckily, they fixed the thermostat with the warranty. ONE WEEK LATER the alternator went out. They would not cover this as "oil does not touch that part, and the warranty does not cover anything that oil doesn't touch". This is only the beginning of the drama. The exterior paint was doctored up to cover up rust marks, and a huge paint damage spot. Within the first few months of having this vehicle from them, we have had the vehicle in the shop several times now. Against my better judgement, we went with them because the car SEEMED to be nice. Do not fall for their shady tactics and pick from someone who is much more reliable with their business.
Where do I begin... I would not recommend my worst enemy to purchase anything from this dealership. We purchased a vehicle from here at the end of April. During the purchasing process, the salesman Josh told us that he would take a $1000 off the marked price. Then in a later conversation, he also said he would throw in a short term warranty in case anything went bad. Little did we know after we paid the $500 deposit, that they took away the $1000 off because they then said they couldn't do both. Then, two days later, we had to bring it in because the engine thermostat went out and the driver airbag sensor went on as well. Luckily, they fixed the thermostat with the warranty. ONE WEEK LATER the alternator went out. They would not cover this as "oil does not touch that part, and the warranty does not cover anything that oil doesn't touch". This is only the beginning of the drama. The exterior paint was doctored up to cover up rust marks, and a huge paint damage spot. Within the first few months of having this vehicle from them, we have had the vehicle in the shop several times now. Against my better judgement, we went with them because the car SEEMED to be nice. Do not fall for their shady tactics and pick from someone who is much more reliable with their business.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Salesman was low pressure and honest. We were comfortable covering two and one half pages of questions and things to look at.
Salesman was low pressure and honest. We were comfortable covering two and one half pages of questions and things to look at.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great to work with and very accommodating! Great to work with and no issues again!
Great to work with and very accommodating! Great to work with and no issues again!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I do not recommend buying a car from these guys!! They sell vehicles as is and don’t go through them before they sell. My mother in law bought car and transmission went out within 30 days and wouldn’t help fix. Made her take out another loan for $4000 and she lives on social security!! I bought a truck right before she did from here and they totally screwed me on trade in and the truck has been in the shop more than it’s been at my house!! Its sad because Gus is an honest guy working for a place that doesn’t care about the customer.
I do not recommend buying a car from these guys!! They sell vehicles as is and don’t go through them before they sell. My mother in law bought car and transmission went out within 30 days and wouldn’t help fix. Made her take out another loan for $4000 and she lives on social security!! I bought a truck right before she did from here and they totally screwed me on trade in and the truck has been in the shop more than it’s been at my house!! Its sad because Gus is an honest guy working for a place that doesn’t care about the customer.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase