Russ Darrow Kia of Wauwatosa

I highly recommend the Wauwatosa Kia dealership. I was greeted and helped right away. Excellent customer service given by the young man that helped me. Also, great service on my car.

Excellent staff all around from initial contact with the receptionist to sales and finance. Fastest car buying experience in my life. I would recommend to anyone.

My first Kia car and it operates good no major problems so far. I would recommend to any one to buy a car from Kia.

This is my second car from Kia always had a positive experience. Valencia one of the best car sales lady. The manger Kevin Minely and Steven Ganier always go out of there way to find me the right car my price as well as the low payments I requested. I can easy give this place a 5 I feel they care.

Well I went to this dealer, because they were the only dealer within 500 miles that had the Kia I wanted (2020 Kia Forte GT Manual), but I'm glad I came here. This Kia would be my 6th vehicle so I've been around the block when it comes to new and used car dealers. I'm happy to say I met one the the best salesman I've ever dealt with, and not only that. While I was at this dealer I saw that there was other sales personnel that seemed just as good as my salesman. My salesman was Adam Horeth. He was kind, polite, attentive, not pushy at all, and he was very respectful. He seemed to value my time as much as I did. The most amazing part for me through the sales process was after I paid for the car and the keys in my hand. It's usually at this point I get pushed to the curb, but no. Although my vehicle was parked right out in front. Adam walked out with to make sure everything was okay and reassured me that if I had any questions at all he would do the best he could to help out, and for that I couldn't thank Adam enough. When I was first setting up an appointment to come in for a test drive. I spoke with Cambry multiple times, because schedule with work kept changing and I live 2 hours from this dealer, but she was so nice and patient each time I had to call her back. My only negative gripe I have was my experience with finance. I've never experienced a finance guy that did not listen at all, and was so pushy on getting extra coverage for everything that would have nearly doubled my payment. I informed the finance person that this wasn't my first rodeo, but he insisted to treat me like I didn't know nothing. I am only 25 years old so I feel that was factor in me getting treated the way I did. However, I still had a 5 star experience, because Cambry and Adam were just that awesome. Thank you Cambry and Adam! I love my Forte in Fire Orange. If I lived closer I would return to this dealer.

Top rate! Very professional and Ryan makes it a pleasure to come in for service! Have bought 5 cars from this dealership and will continue todo so

My experience at Russ Darrow Kia in Wauwatosa was awesome. My sales rep, Valencia, was very helpful, patient and friendly. She answered all my questions and made sure I walked away a happy customer. It was a pleasure to work with her. I couldn’t be happier with my new Kia Sportage. Thank you for a great experience!!

We were very pleased with our puchase expierence with Kumasi (sales) and the Russ Darrow staff. Everyone was friendly and very knowledgeable on all of the cars and pricing.

I was very pleased with the service I received. I’m glad I got my tires rotated there because I feel they would do it right.

We purchased a 2017 Sorento in June 2019, but want to (finally) applaud Russ Darrow - and Josh (sales) for our purchasing experience. We were test driving Sorentos around Milwaukee until Russ Darrow had a nice vehicle and we met Josh. We looked no further and have been satisfied ever since. Josh researched and answered our constant questions, worked in good value of our trade-in, went out of his way to accommodate us in the final details of the sale and was always friendly along the way. Russ Darrow Kia Wauwatosa will be our first (only?) stop when we seek a newer Kia to replace our 2007 Spectra. Josh was so great to work with, he will be THE salesperson we approach when we are in the market again.