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Chris Staten Hamel Illinois. I traveled about four hours to pick up my truck in the drive was well worth it. The sales team at Bryden Ford went out... of their way to make sure that the purchase of my vehicle went smoothly. I would highly recommend them. The salesman Kiefer and the finance gentleman George very pleasant to work with. I will definitely buy my next truck from them.
I wasted 4 hrs driving to a place that lied and said a 60k truck was in good shape! Paint peeling off the bumpers. Paint peeling of the Emblems. Scratches... and chips all of the interior! I asked several times in a phone conversation if the truck was clean and good shape. The moon roof in the truck was also not working at all! They knew i was coming to look at the truck. Had the money in hand to the deal that they agreed upon on the phone. After all this they sit me down in the office and tell me they priced my current truck i was trading in wrong. The differance was another 3K They said they thought it was a Lariat! I gave them the VIN! You dont look it up before you shoot the customer a price!! Shame on YOU! I wasted 8hrs yesterday driving 4 hrs each way! Not even a follow up call or anything to say they are sorry. Stay away people they lie and are not up front! They said several times while i was pointing out the issues with this 2017 F250 Diesel for 60K... it is a used truck you know!!! Matt Boye
Best car buying experience I have ever had. Staff where more than accommodating the whole process took only a couple of hours.
We found the vehicle we wanted online, made an appointment for a Saturday morning and they had the car ready for us to test drive. No pressure, no hard... sell. We were very happy with the whole experience and are thrilled with our new vehicle!
Went to Rockford Ford and also Janesville Ford. They both knew nothing about F-250/350 trucks and how to spec them out based on my needs. I wasted hours/days... that I will never get back. Met Kiefer at Bryden Ford in Durand, while looking at used trucks in parking lot. He knew everything about big trucks and we narrowed down my needs in 30 minutes. They happened to have a 2016 F-350 that was a perfect fit for me! They provided a fair price on my trade in and fair selling price on my new truck. Deal was done in about an hour. Also met Scott Bryden the owner: honest people and easy to work with. No B.S. at this dealership!!!!
We couldn't be more pleased. The rig is perfect. All staff were knowledgeable, friendly, and easy to work with. No reservations; would highly recommend... Bryden dealership.
My wife and I worked with Scott Hawkins, the salesman at Bryden, on a F150. The process was smooth and patient. We have bought 3 of our vehicles from... Bryden. Also, I wanted to mention George GeRue was part of this process. Thanks for the cooperation. Jeff S.
After the dust settled,and I did a review on my deal,Briden was the best,and I was willing to drive a long way.I have had 38 cars in my life,and I will... say my buying experience at bryden was a pleasure. And I have been useing there service department for 50 years,Jeff in service is great,you to Nancy. Nuf said Thanks Scott H. my salesman and George even if he took my money 👍
Thank you! Love my new Escape! Kiefer and George made it all so easy. We highly recommend Bryden Ford! We are lucky to have a home town dealership in Durand!
This is the best experience I've had a dealership by far. Most places have thirsty, pushy sales people that hound you like you're meat. The staff and sales... people were down to earth and easy going. I bought my car the same day and will look to them when it's time for another purchase.