Reviews
Very nice, personable staff to work with.
Very nice, personable staff to work with. I was very pleased with the service I received from everyone and their understanding of my specific situation. William was very helpful and made my purchase very easy
Very nice, personable staff to work with.
Very nice, personable staff to work with. I was very pleased with the service I received from everyone and their understanding of my specific situation. William was very helpful and made my purchase very easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Do NOT take their word when they tell you they will do
Do NOT take their word when they tell you they will do something. They will try to tell you that you don’t understand or were not informed correctly. They take a long time to figure anything out and get back to you about an issue.
Do NOT take their word when they tell you they will do
Do NOT take their word when they tell you they will do something. They will try to tell you that you don’t understand or were not informed correctly. They take a long time to figure anything out and get back to you about an issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
The buying process and everything else went smoothly.
The buying process and everything else went smoothly. But there was one thing I didn?t get was carfax report about the vehicle. Other than that my salesman was a great salesman!
The buying process and everything else went smoothly.
The buying process and everything else went smoothly. But there was one thing I didn?t get was carfax report about the vehicle. Other than that my salesman was a great salesman!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tresea, we are so disappointed to learn of this situation you have described. Please reach out to Cleo Whitcomb at cleo.whitcomb@landmarkauto.com or (217) 862-5374 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
I?ve been a jeep guy for years? but after constant break
I?ve been a jeep guy for years? but after constant break downs I decided to give the Bronco a look. Will Watkins at Landmark Ford immediately put me behind the wheel and I was sold! He was great during the sales process and made sure the Bronco was pristine for delivery. Drove home with a full tank and a smile. Thanks Guys!
I?ve been a jeep guy for years? but after constant break
I?ve been a jeep guy for years? but after constant break downs I decided to give the Bronco a look. Will Watkins at Landmark Ford immediately put me behind the wheel and I was sold! He was great during the sales process and made sure the Bronco was pristine for delivery. Drove home with a full tank and a smile. Thanks Guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Jeremy was great and love my new F150 but not happy with
Jeremy was great and love my new F150 but not happy with what I received for my trade in vehicle and new truck had issues with rust and scratches which I’ve notified my sales rep
Jeremy was great and love my new F150 but not happy with
Jeremy was great and love my new F150 but not happy with what I received for my trade in vehicle and new truck had issues with rust and scratches which I’ve notified my sales rep
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great people great experience.
Great people great experience. I was happy with the service I was gave when I first called then walked in. They helped me find the exact truck I wanted and made it an easy process
Great people great experience.
Great people great experience. I was happy with the service I was gave when I first called then walked in. They helped me find the exact truck I wanted and made it an easy process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It just took so long, My salesman although a nice kid was
It just took so long, My salesman although a nice kid was slow at everything. I made my intentions clear that i was in a rush but he seemed disorganized. When I returned to do my paperwork I had to wait an hour+ to see my financial agent. He want to talk about how I smelled good and that I was single etc I just wanted to get completed and get my car and go home.
It just took so long, My salesman although a nice kid was
It just took so long, My salesman although a nice kid was slow at everything. I made my intentions clear that i was in a rush but he seemed disorganized. When I returned to do my paperwork I had to wait an hour+ to see my financial agent. He want to talk about how I smelled good and that I was single etc I just wanted to get completed and get my car and go home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeremy my salesman was great.
Jeremy my salesman was great. He went above and beyond to help me. He took the time to help me setup everything on my phone for car and ent over everything with me. I was rushing for time cause I had to get to work so Jeremy and the fiancé manager worked really fast to get my stuff done.
Jeremy my salesman was great.
Jeremy my salesman was great. He went above and beyond to help me. He took the time to help me setup everything on my phone for car and ent over everything with me. I was rushing for time cause I had to get to work so Jeremy and the fiancé manager worked really fast to get my stuff done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was accosted by the sales manager Jeff borski and
Was accosted by the sales manager Jeff borski and threatened to call my boss over me telling him he lest a bad taste in my mouth. Very un Professional and would not recommend him to anyone. Probably one of the worst humans I’ve ever encountered!
Was accosted by the sales manager Jeff borski and
Was accosted by the sales manager Jeff borski and threatened to call my boss over me telling him he lest a bad taste in my mouth. Very un Professional and would not recommend him to anyone. Probably one of the worst humans I’ve ever encountered!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Car Buyer, we are so disappointed to learn of this situation you have described. Please give us a call at (217) 862-5371. We hope to hear from you soon.
Friendly and courteous sales representatives Jeremy
Friendly and courteous sales representatives Jeremy Lookis and finance manager Mr. Lee was great. Made sure we had not questions
Friendly and courteous sales representatives Jeremy
Friendly and courteous sales representatives Jeremy Lookis and finance manager Mr. Lee was great. Made sure we had not questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car