Reviews
I'm never a fan of the car buying experience, but
I'm never a fan of the car buying experience, but Community Ford made it a pleasant experience. From the salesman to the sales manager, the process was professional and conducted in a fair manner.
I'm never a fan of the car buying experience, but
I'm never a fan of the car buying experience, but Community Ford made it a pleasant experience. From the salesman to the sales manager, the process was professional and conducted in a fair manner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Purchased a 2020 Ford EcoSport.
Purchased a 2020 Ford EcoSport. The service engine came on as I was driving home from the dealership. Beware!!!!
Purchased a 2020 Ford EcoSport.
Purchased a 2020 Ford EcoSport. The service engine came on as I was driving home from the dealership. Beware!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Brian — thank you for taking the time to leave feedback. We’re genuinely sorry to hear about your experience and understand how frustrating that must have been. That said, we want to clarify that we were never contacted after your purchase regarding the service engine light. Had we been notified, our team would have immediately worked with you to inspect the vehicle and address the concern. We stand behind our vehicles and our process, and we always encourage customers to reach out directly so we can make things right in real time. If you’re still open to it, please contact our service or management team directly so we can review what happened and see how we can help. Our goal is transparency, accountability, and taking care of our customers — not letting issues go unresolved. — Community Ford of Mooresville Management Team
We dealt with Ryan Neely.
We dealt with Ryan Neely. He was great to work with. He went above and beyond. Our experience was great! I would definitely recommend!
We dealt with Ryan Neely.
We dealt with Ryan Neely. He was great to work with. He went above and beyond. Our experience was great! I would definitely recommend!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to notice those efforts of Ryan, our team member, and for leaving such an awesome review!
The men at the dealership were very nice and helpful.
The men at the dealership were very nice and helpful. I bought a car unseen and it was everything they said it was. They answered phone calls for all of my questions even after delivering my car. Thanks again!
The men at the dealership were very nice and helpful.
The men at the dealership were very nice and helpful. I bought a car unseen and it was everything they said it was. They answered phone calls for all of my questions even after delivering my car. Thanks again!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tina, It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
My salesman Tim at Community in Mooresville helped me
My salesman Tim at Community in Mooresville helped me with my purchase. This was my second vehicle I bought from him, very helpful, smooth process, trustworthy. I tell everyone about your dealership and highly recommend it.
My salesman Tim at Community in Mooresville helped me
My salesman Tim at Community in Mooresville helped me with my purchase. This was my second vehicle I bought from him, very helpful, smooth process, trustworthy. I tell everyone about your dealership and highly recommend it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wilson, thanks for the shout out to Tim and our team at Community Ford in Mooresville. We appreciate your continued business!
Service department charged me $578 for a battery test and
Service department charged me $578 for a battery test and a new battery. Please avoid.
Service department charged me $578 for a battery test and
Service department charged me $578 for a battery test and a new battery. Please avoid.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Kevin, we understand your concern and we would like to discuss the diagnosis of your vehicle's problem and costs related.
Ryan was very good at getting back with me And was
Ryan was very good at getting back with me And was workable with a situation we had about delaying getting our car pleasant Montreal pressure experience.
Ryan was very good at getting back with me And was
Ryan was very good at getting back with me And was workable with a situation we had about delaying getting our car pleasant Montreal pressure experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Deborah Danner, we're happy you found our staff to be so supportive during your experience here at Community Ford of Mooresville.
Jeremy Hall did a great job thru out the purchase of the
Jeremy Hall did a great job thru out the purchase of the vehicle. You won't be disappointed with these guy's good people. Give them a shot
Jeremy Hall did a great job thru out the purchase of the
Jeremy Hall did a great job thru out the purchase of the vehicle. You won't be disappointed with these guy's good people. Give them a shot
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jon Guy, thank you for taking the time to leave a review for us at Community Ford of Mooresville. We're happy we could meet your expectations!
My salesman Ryan was the best.
My salesman Ryan was the best. took time to explain everything. Made the deal that worked for me. And on a follow up answered all my questions. Had to use their service department for a minor problem. It was fixed promptly and everyone was so nice.
My salesman Ryan was the best.
My salesman Ryan was the best. took time to explain everything. Made the deal that worked for me. And on a follow up answered all my questions. Had to use their service department for a minor problem. It was fixed promptly and everyone was so nice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stephen Mulder, thank you for taking the time to leave us your response to our Staff's outstanding customer service!
Tim was very helpful with the process of buying a new
Tim was very helpful with the process of buying a new truck with a trade-in. He kept us updated on the progress and explained all the steps necessary to make this a smooth process.
Tim was very helpful with the process of buying a new
Tim was very helpful with the process of buying a new truck with a trade-in. He kept us updated on the progress and explained all the steps necessary to make this a smooth process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tracy Lee, your comments keep us motivated and working hard for all our guests!