Reviews
Write a reviewExcellent salespeople. They listen to what you are...
Excellent salespeople. They listen to what you are looking for. Excellent service. They look for problems and correct it.
Great team of guys to work with. It is to bad that the...
Great team of guys to work with. It is to bad that the supply is so ify that they cant get good lead times on new vehicle arrivals. But it is not their fault on what they get told.
My husband made a deal over the phone for a new car! This...
My husband made a deal over the phone for a new car! This made things so much easier. Green Chevrolet was great to work with!
SCAMS
I wouldn't suggest anyone to give them their hard earned money! My vehicle was a little over 14,000 I was told I had to pay an extra 3000 for the finance company to finance. I've given almost 10,000 in under 5 months. I go to pay off my vehicle and my payout is the amount of my vehicle.
Hi, thank you for taking the time to leave us feedback about your experience with us. Here at Green Chevrolet, Inc., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (877) 350-9448 to discuss ways we can better serve you in the future.
Sold us a 2016 Ford with 60,000 miles and two hours later...
Sold us a 2016 Ford with 60,000 miles and two hours later the check engine light came on. Took it to a local Ford mechanic and was advised 1. Oil leaking everywhere and 2. Our ENTIRE engine needs replaced as their is a fault of coolant leaking into the engine. Simply replacing parts would not fix the issue. For how long this car was on the lot at Green, we highly doubt they did not know about these issues prior to selling, especially for how quickly the check engine light came on after us buying. They pretty much just told us "this is why you buy a warranty" Very sketch place and had the worst experience. We are now having to pay for a different dealership to replace the entire engine.
Dishonest, sketchy
Sold us a 2016 Ford with 60,000 miles and two hours later the check engine light came on. Took it to a local Ford mechanic and was advised 1. Oil leaking everywhere and 2. Our ENTIRE engine needs replaced as their is a fault of coolant leaking into the engine. Simply replacing parts would not fix the issue. For how long this car was on the lot at Green, we highly doubt they did not know about these issues prior to selling, especially for how quickly the check engine light came on after us buying. They pretty much just told us "this is why you buy a warranty" Very sketch place and had the worst experience. We are now having to pay for a different dealership to replace the entire engine.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 350-9448 when you have a chance. Thank you, and we look forward to hearing from you.
Green Chevrolet is a fantastic dealership
Trent was a fantastic sales representative. He made purchasing my new to me 2014 Camaro ZL1 a breeze. From offering fair trade value for my car and assisting with home delivery of the vehicle. I live 700 miles away from the dealership and the car was parked in my driveway in a matter of days. Very professional service and always answered my questions. Thanks again Trent!
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Green Chevrolet, Inc. and we hope to see you again.
Terrible customer service
Purchased a used car with $11,000 cash up front. Doug, the man in charge of finance threatened to take the car back because my paystubs didn’t reflect that I would be able to make the rest of the payments (I had been out of work due to a double hip replacement so my paystubs were not an accurate reflection and he knew this). An engine light keeps turning on in the car and both the salesman Caleb and Doug blamed it on how I drove the car off the lot - which was nothing irregular. A body shop confirmed this was not the reason for the light turning on. The dealership refuses to deal with the issue and continues to place the blame on me when I just purchased the car less than a week ago. It is also under warranty which they refuse to honor.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (309) 691-1100 to discuss your concerns, as your satisfaction is of utmost importance to us.
Ddroc
Agreed on a price. Got there and they raised price $1500. Then offered me $2400 less than my trade was wort. Worst dealership ever. Don't go there.
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Green Chevrolet, Inc. (309) 691-1100
Dishonest
Very dishonest, make sure ever word spoken is in writing! They are crooks that take advantage of people! Their word means nothing! They sold me a car what they said to me was lies, and then said they can't be held responsible for what a salesman told me.
Hello, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 691-1100 when you have a chance. Thank you, and we look forward to hearing from you.