Reviews
In January i purchased a 2019 GMC Sierra. I had concern about the transmission, I abruptly returned. They said nothing was wrong and that it's a great truck.. The delayed shifting and lack of down shifting continued. Brought it back a week or so later and had them to keep it for a couple days so that they could feel what i am feeling. Again, they said nothing is wrong but I still have slipping and downshifting, and torque converter wining. 28k+truck and all they can say is the truck is pretty. Took it to Ray Dennison and they said there is for sure something wrong. I paid for a trans flush and still have the problem along with a rear main seal leak and valve cover gaskets. Some inspection team Green has. So now I am on the hook for up to 15K worth of work that needs to be done. I can even drive the truck out of town for fear I will not make back home with it. only to work and around my town. I am 62 years old and I thought I was buying my last truck. THANKS GREEN CHEVROLET!!!
In January i purchased a 2019 GMC Sierra. I had concern about the transmission, I abruptly returned. They said nothing was wrong and that it's a great truck.. The delayed shifting and lack of down shifting continued. Brought it back a week or so later and had them to keep it for a couple days so that they could feel what i am feeling. Again, they said nothing is wrong but I still have slipping and downshifting, and torque converter wining. 28k+truck and all they can say is the truck is pretty. Took it to Ray Dennison and they said there is for sure something wrong. I paid for a trans flush and still have the problem along with a rear main seal leak and valve cover gaskets. Some inspection team Green has. So now I am on the hook for up to 15K worth of work that needs to be done. I can even drive the truck out of town for fear I will not make back home with it. only to work and around my town. I am 62 years old and I thought I was buying my last truck. THANKS GREEN CHEVROLET!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Yes, you bought a 2019 Sierra with 123,000 miles on it in January. You came back in March, road with a tech while we had the computer setup to observe the live data. The transmission was working with in factory specifications. There were no codes and no leaks. On the second visit and again the data was in factory specifications working as programed. We have not done a flush that is correct. However, according the Carfax report not only has the flush been done but it has been flushed twice. According to GM specifications meets maintenance recommendations. Then vehicle has been very well maintained by the 3 previous owners. We are happy to supply the Carfax for all the records we have for the vehicle. We do not hide from our customer. An inspection does not predict the future. We are sorry you have had some issues with the vehicle. Unfortunately we can't tell what the future holds for a used vehicle especially over 120,000 miles.
We purchased a new Chevy in 2025. They installed a factory trailer hitch but did not have the trim piece at that time. They made excuses for a year about not being able to get the part. Each time we called- 4-5 times - they did not return calls. Finally I had another dealer find the part and took that to Green Chevy. They did order the part and did install it. First they did a poor job mounting it. Upon review they did repair it. Unfortunately it took almost a week. During this time they never once called me to say the car was completed. Never once did they offer any apology, say thank you or any act of professionalism. They did meet me demand of a loaner car. I’d hate to have them do anything serious to my car as they seem very incapable. But the lack of any communication is appalling.
We purchased a new Chevy in 2025. They installed a factory trailer hitch but did not have the trim piece at that time. They made excuses for a year about not being able to get the part. Each time we called- 4-5 times - they did not return calls. Finally I had another dealer find the part and took that to Green Chevy. They did order the part and did install it. First they did a poor job mounting it. Upon review they did repair it. Unfortunately it took almost a week. During this time they never once called me to say the car was completed. Never once did they offer any apology, say thank you or any act of professionalism. They did meet me demand of a loaner car. I’d hate to have them do anything serious to my car as they seem very incapable. But the lack of any communication is appalling.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I’ve bought two vechiles from Mitch now and he’s made it very simple and fast! Much appreciated for what he does to make it work out the best and quickly, gets straight to work and has answer faster any other place!
I’ve bought two vechiles from Mitch now and he’s made it very simple and fast! Much appreciated for what he does to make it work out the best and quickly, gets straight to work and has answer faster any other place!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
He was the first dealer I have went to I would recommend him to anyone one I know
He was the first dealer I have went to I would recommend him to anyone one I know
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They have always done a good job, starting with the purchase of our Suburban all the way through servicing it.
They have always done a good job, starting with the purchase of our Suburban all the way through servicing it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone there is great! They make you feel like family. Joshua the Manager is the best and does an awesome job!
Everyone there is great! They make you feel like family. Joshua the Manager is the best and does an awesome job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Overall experience. I thought was very good. I thought Hannah did a good job I thought the work was done in a timely manner.
Overall experience. I thought was very good. I thought Hannah did a good job I thought the work was done in a timely manner.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the review. We certainly appreciate taking the time from you r day to write a review for us. We will be working hard for 5 stars the next time :)
Noah Tyler was the best Salesman I ever delt with . He was respectful and made me feel very comfortable and helped me find the car I wanted thankyou so much Noah
Noah Tyler was the best Salesman I ever delt with . He was respectful and made me feel very comfortable and helped me find the car I wanted thankyou so much Noah
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your fantastic review, Deri! We're so glad to hear that Noah provided you with such a positive experience at Green Chevrolet. It's our goal to make our customers feel comfortable and help them find the perfect vehicle. Your encouraging words mean so much to us, and our team hopes to see you again soon! Sincerely, The Team at Green Chevrolet
Thank you Dakari for working with us on purchasing a new Traverse. You did a great job explaining everything to us, which was very much appreciated. We liked touring the dealership and meeting everyone. This dealership was very clean and welcoming.
Thank you Dakari for working with us on purchasing a new Traverse. You did a great job explaining everything to us, which was very much appreciated. We liked touring the dealership and meeting everyone. This dealership was very clean and welcoming.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Noah was amazing and he got us what we wanted and asked for. We was to refer he will be our top pick thank you Noah for helping us today.
Noah was amazing and he got us what we wanted and asked for. We was to refer he will be our top pick thank you Noah for helping us today.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car