Reviews
I did not buy but over all customer service was
I did not buy but over all customer service was excellent. Was approved pretty fast
I did not buy but over all customer service was
I did not buy but over all customer service was excellent. Was approved pretty fast
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I should have listened to the 1-star reviews.
I should have listened to the 1-star reviews. First and last time shopping here, and didn’t even get a vehicle. I put a deposit down on a truck at the Coeur d’Alene location with Greg and now Kellogg is selling it out from under me. I spoke with Bruce at Kellogg and he says there’s no record of another buyer besides me and my deposit, however Greg confirmed the truck is already in finance with another buyer. Hopefully my deposit comes back as easy as they took it. I was very hesitant to shop with Dave Smith after some very concerning reviews on the Cars.com app and as it turns out their customer service is just as poor as those reviewers described.
I should have listened to the 1-star reviews.
I should have listened to the 1-star reviews. First and last time shopping here, and didn’t even get a vehicle. I put a deposit down on a truck at the Coeur d’Alene location with Greg and now Kellogg is selling it out from under me. I spoke with Bruce at Kellogg and he says there’s no record of another buyer besides me and my deposit, however Greg confirmed the truck is already in finance with another buyer. Hopefully my deposit comes back as easy as they took it. I was very hesitant to shop with Dave Smith after some very concerning reviews on the Cars.com app and as it turns out their customer service is just as poor as those reviewers described.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Andrew Palmer is the salesman you want to talk to about
Andrew Palmer is the salesman you want to talk to about your next purchase of a vehicle I got mine through him and he was the most helpful salesman I have ever had for anything vehicle or not this man is awesome!! He even came in on his day off multiple times just for me to make sure I got a rig and was on the road in a very short time even though he had family plans! I highly and very highly recommend Andrew Palmer for your next purchase of a vehicle you will not be disappointed with this salesman he’s the man! And thank you Andrew Palmer for going above and beyond what I expected out of a salesman thank you sir! What an awesome guy and awesome dealership I will be back when I need another one no question about that! 10 out of 5 star experience with Andrew Palmer thank you again so very much Mr Palmer
Andrew Palmer is the salesman you want to talk to about
Andrew Palmer is the salesman you want to talk to about your next purchase of a vehicle I got mine through him and he was the most helpful salesman I have ever had for anything vehicle or not this man is awesome!! He even came in on his day off multiple times just for me to make sure I got a rig and was on the road in a very short time even though he had family plans! I highly and very highly recommend Andrew Palmer for your next purchase of a vehicle you will not be disappointed with this salesman he’s the man! And thank you Andrew Palmer for going above and beyond what I expected out of a salesman thank you sir! What an awesome guy and awesome dealership I will be back when I need another one no question about that! 10 out of 5 star experience with Andrew Palmer thank you again so very much Mr Palmer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave Smith's crew was great!
Dave Smith's crew was great! Andrew was awesome, he was knowledgeable and not pushy. I will definitely recommend Dave Smith's.
Dave Smith's crew was great!
Dave Smith's crew was great! Andrew was awesome, he was knowledgeable and not pushy. I will definitely recommend Dave Smith's.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very nice and helpful staff,was a pleasure doing business
Very nice and helpful staff,was a pleasure doing business with them and I would definitely recommend them to anyone
Very nice and helpful staff,was a pleasure doing business
Very nice and helpful staff,was a pleasure doing business with them and I would definitely recommend them to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Greg Hawk and staff were super friendly and easy to work
Greg Hawk and staff were super friendly and easy to work with. Definitely recommend them for buying your next vehicle.
Greg Hawk and staff were super friendly and easy to work
Greg Hawk and staff were super friendly and easy to work with. Definitely recommend them for buying your next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy and friendly, No complaints here.
Easy and friendly, No complaints here. We will be repeat costumers! Thank you so much!
Easy and friendly, No complaints here.
Easy and friendly, No complaints here. We will be repeat costumers! Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greg Hawk took great care with my Jeep purchase!
Greg Hawk took great care with my Jeep purchase! Terry Noonan. My next purchase will be at Dave Smith. Tri Cities Washington
Greg Hawk took great care with my Jeep purchase!
Greg Hawk took great care with my Jeep purchase! Terry Noonan. My next purchase will be at Dave Smith. Tri Cities Washington
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The salesman was amazing!
The salesman was amazing!! Had the vehicle for 7 days, now have awful clunking noise.Called 8AM Monday morning for service, can't get vehicle into check until Thursday. So no transportation for days, so not impressed!!
The salesman was amazing!
The salesman was amazing!! Had the vehicle for 7 days, now have awful clunking noise.Called 8AM Monday morning for service, can't get vehicle into check until Thursday. So no transportation for days, so not impressed!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
I recently bought a used Toyota tundra from Dave Simth
I recently bought a used Toyota tundra from Dave Simth motors. The truck was priced right $32,000. I put $10,000 down. Somehow and unannounced to me $7,000 was added to my financing. I will never buy a vehicle from Dave smith motors again. I urge everyone to only buy vehicles from dealers ships that are transparent in their practices. Dave smith motors is not an honest establishment in my opinion. They make the prices low an then mark it up behind your back.
I recently bought a used Toyota tundra from Dave Simth
I recently bought a used Toyota tundra from Dave Simth motors. The truck was priced right $32,000. I put $10,000 down. Somehow and unannounced to me $7,000 was added to my financing. I will never buy a vehicle from Dave smith motors again. I urge everyone to only buy vehicles from dealers ships that are transparent in their practices. Dave smith motors is not an honest establishment in my opinion. They make the prices low an then mark it up behind your back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car