Kia AutoSport

Our sales guy Tyler was great! Not pushy at all, and explained all our options in an easy to understand way. Great experience!

Exceptional customer service from the beginning to the end. Highly recommend this dealership for a wonderful purchasing experience. The most wonderful thing is that the entire team from sales to service treat you like they actually want you to keep coming back to them. Based on the exceptional customer CARE from Kia in Columbus, GA, I just purchased my second Sorento. Kevin Mosley, my sales representative, was very knowledgeable about the vehicle. He patiently walked me through the operation of the vehicle - taking time to preset some of the controls for me (I'm a non tech-savvy senior, so I truly appreciated his help). He left me feeling very confident, that if needed, he'd be happy to further assist me beyond the sale, however, he was so thorough, I don't think I'll need further assistance. Thanks for a wonderful buying experience. J. Forte Midland, GA

The staff and technicians are courteous from the time you enter the facility, until you depart they provide updates on a regular basis on the status of your repairs or service as long as you are waiting. They also provide refreshments while you wait.

Oil change was good but they still didn’t fix what I needed to have done ✅ fixed

Good service! Friendly environment! Nice dealership! Great snacks! And make sure I am taken care if being handicap! Thank you all! Nice the service dept had the parts in to fix my Kia before christmas! Thank you Drew and the maintenance text working on the Kia!🤗

Clean, friendly, and super busy. Had my paperwork ready when I arrived and 45 min later I was done.

Great service department and clean showroom. Very courteous Service was able to get a ride home after dropping off and picked up when ready.

Kia Autosport replaced the motor in my vehicle within a timely manner. I was very happy.

I purchased a 2021 Kia Sorento at kia of Columbus.In the past 4 months I’ve gone back to this Kia service department three times regarding me not being able to put gas in my car because my gas door not opening. Each time my sorento was taken to the mechanics they pried it open and said the latch inside the door isn't working properly or that there was gunk on the latch. The third time I asked for a manager. The manager came out and immediately accused me of not knowing how to operate my vehicle. Instead of asking me what the problem was she assumed I didn’t know how to operate the vehicle and attempted to gas light me about unlocking the vehicle before pressing on the gas door for it to pop open. She took my keys and then attempted to show me and after realizing she was wrong didn't even apologize. She said that I would have to wait a while and offered me the shuttle service but I told her I would just wait because I had my daughter and would rather wait for it to get fixed properly this time. When she brought the keys inside I watched her tell the two front service personnel that they could have handled the situation even though I asked for a manager. When the vehicle was pulled forward she came to the waiting area and got me and my daughter and we went out to the car. She ATTEMPTED AGAIN to tell me how to unlock the car and said the latch inside wasn't working properly but we fixed it. She then said i probably won't have issue with is ever again. I said why not just replace the part thats causing the issue. Her response was it was on back order but when it comes in she would personally call me. That was at the beginning of November. Well today is Christmas day, and I head to the gas station to gas up and get on the road to pick up my daughter from her fathers and guess what? I can't put gas in the vehicle because the door won't open. So thank you Kia. I truly regret getting this car. A brand new vehicle should not have this type of issue. So today while everyone is enjoying their Christmas with their family...I don't have the opportunity to do the same.

Every time I go to the dealership be it for service or buying a car it is always a great experience