Reviews
My car is practically new.
My car is practically new. I took my car in for a simple tire rotation and oil change. I live 40miles away. My car broke down on the side of the road. It was smoking terribly. All the oil was pouring out on the ground. I Called Kia the tow took 3hrs. Kia said the technician did not put the oil plug back in properly? Kia said they fix the problem and clean all the left over oil residue. I had to bring the car back because oil was still leaking under the car. Kia said it was leftover residue? Kia almost blew up my motor. I don't know there still may be damage? Kia ruined my whole entire day( 8am-5pm), because of their drastic error. Please check under your car after an oil change with Kia. Unfortunately, Kia has lost me as an ongoing customer.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I've been admiring the Kia Telluride for a couple of
I've been admiring the Kia Telluride for a couple of years and finally decided to take the plunge after the engine blew in my current SUV. Chris was so professional and explained all the options available and how long it would take to order a new one and although I didn't get the color I originally ordered, I'm so glad I got a different color that came in. Chris walked me through setting up my phone and all the little extras in the car. I'm so happy with my new Telluride!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new Telluride! We are so excited that you joined our KIA family. We try to make sure your car buying experience is the best possible. If you ever have any questions or concerns please reach out. We are thankful for you! Melanie Lee General Manager Mplee@kiaautosport.com 706-341-4421
Excellent service.
Excellent service. I sold my truck to KIA Auto sports. The process was absolutely fantastic. The price was exactly what KBB and KIA site told me no haggling needed. Harry Turner was great. From the moment I walked in the dealership he made the process effortless. He exuded kindness and caring. He hand walked me through everything. He called to check on me and keep me updated. He even reminded me that the next day was Valentines day in case I forgot to buy my wife something.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so thankful you took the time to give us this AMAZING review! Harry is one of our newest sales associates and will be so happy to hear about how great he did. We are very thankful for you and your business. If you ever have any questions or concerns we are here to help!
I’m pleased with my experience and I will be using y’all
I’m pleased with my experience and I will be using y’all in the future again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so thankful you chose us for your business! We are thankful to have someone like Terry to ensure his guests are taken care of! Let us know is there is anything else we can do for you!
Thanks for working with me in purchasing a car
A little pushy at one point (salesmen wanted me to "sign
A little pushy at one point (salesmen wanted me to "sign my commitment to him" to give my offer for approval by the manager? Kinda weird and predatory, but whatever, guess that is the standard?). Besides that, good experience. The finance office (Clarence) was pretty rude. He was VERY pushy on the warranties, questioned my judgement, and also forgot some steps until I reminded my salesmen before I left. It was not a terrible experience but definitely not perfect by any means.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Customer service was great.
Customer service was great. The car salesman was knowledgeable, friendly and helpful. The finance manager was friendly and helpful as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so thankful for you and your business! Let us know if there is ever anything else we can do for you!
Great salesman and answered my questions.
Great salesman and answered my questions. I will recommend him to friends and families. Awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you SO much for your 5 star review! Kevin, will be so happy to hear about it. We are thankful for you and your business!
Not happy with Kia Service Dept
Hard to get an appointment for repairs. Repairs not done correctly first time. Factory recall made radio not work. Not offer a ride had to wait.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service and I highly recommend dealership and the...
Great service and I highly recommend dealership and the repersentive are very pleasant when they greet you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this 5 star review! We are forever thankful for you!!
EVERYONE I encountered on this first service visit was...
EVERYONE I encountered on this first service visit was kind, professional and efficient. I will continue to use this dealership for my auto service AND probably buy my next KIA there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear your experience was fantastic, Dawn! We are so thankful for you and your business!
