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Hendrick Chrysler Jeep FIAT

(356 reviews)

Reviews

(356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Jeep FIAT from DealerRater.

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I was very pleased with my car purchasing experience.

I was very pleased with my car purchasing experience. From my sales guy Carlington to the general sales manager for the service manager. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive Sales experience at Hendrick Chrysler Jeep FIAT Fayetteville. We truly appreciate your feedback and sharing your experience here. Thank you again.

I had a great help from Aaron and he provide valuable

I had a great help from Aaron and he provide valuable information regarding my vehicle. He?s an intelligent, highly motivated accomplish work. The task requires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert Romero, we strive for 100% satisfaction, and it is great to see you had such a positive Service experience at Hendrick Chrysler Jeep FIAT Fayetteville. We thank you for your kind words about Aaron in our service department here. We hope to service your vehicle again in the future.

Yet again Hendricks didn?

Yet again Hendricks didn?t disappoint me, especially Misty in the Service Department. She stayed on top of informing me about arrival of a crucial part for my Uconnect box. If there were a higher score of five stars the would be rated appropriately. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Liz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Jeep FIAT Fayetteville.

Excellent service and communication between sales person

Excellent service and communication between sales person and us. Would recommend to everyone. Great employees to work with in buying a vehicle. Go check them out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joshua Sheriff, thank you for your kind words and this wonderful review!

Good and excellence, I recommend this dealer to a friend

Good and excellence, I recommend this dealer to a friend who wants to purchase a vehicle o having any repaired. They having good serviced/repaired.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Misty and team at Hendrick Jeep in Fayetteville NC always

Misty and team at Hendrick Jeep in Fayetteville NC always do a great job! I?ve been a customer for 10 years and couldn?t be happier with their service and facilities!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lauren T, thank you for taking the time to leave a review about Misty at Hendrick Chrysler Jeep FIAT Fayetteville. We're happy we could meet your expectations!

I really was very impressed with the customer service and

I really was very impressed with the customer service and how professional you all were. I really want to thank John Thompson for an excellent job that he has done. He kept me updated with every piece of information I needed to know and the service was quick and satisfying. Thank you John for allowing me to trust you with my vehicle. I will be back again for your service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marlene, we strive for 100% satisfaction, and it is great to see you had such a positive experience with John T at Hendrick Chrysler Jeep FIAT Fayetteville.

Excellent all the way around, extremely satisfied with

Excellent all the way around, extremely satisfied with everything. John in service and Jamie in sales are bar none the best in the business overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear John and Jaime delivered such a great experience. If there's anything further we can do for you, we are happy to help!

I'm very pleased with the personnel and services I had an

I'm very pleased with the personnel and services I had an appointment they were courteous and I was out in a timely manner. I would take all of my vehicles to have them service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear we delivered such a great Service experience. We are happy you service your vehicles here with us. We appreciate your feedback and kind words. If there's anything further we can do for you, we are happy to help!

Very fast professional services without an appointment!

Very fast professional services without an appointment! Highly recommend this dealership for your vehicle service needs!! I will use this dealership for all my future service for my Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Chris Nesbitt, thank you for taking the time to leave a review for Service department here at Hendrick Chrysler Jeep FIAT Fayetteville. We're happy we could meet your expectations! We truly appreciate your feedback about our Service team here.