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2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of iDrive from DealerRater.

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Omg these guys are the greatest.

Omg these guys are the greatest. When I say the customer service is at the top. They made my dream come true x 2. No xx when it comes ur purchase. When I say they mk dream cm true. The service is not all day process. This z my 2nd purchase and ea time no less then 2 hr at the mos. They mk you feel like family and just a customer. Thanks guys from my bottom of my heart xxxx 5 stars they deserve 10 stars. Ans all the cars are Top tier 👌 👏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

⭐️⭐️⭐️⭐️⭐️ I had a great experience purchasing my

⭐️⭐️⭐️⭐️⭐️ I had a great experience purchasing my vehicle from Auto Group of Louisville. The process was smooth, professional, and straightforward from start to finish. The staff was knowledgeable, patient, and made sure all of my questions were answered without pressure. I truly felt respected as a customer and confident in my purchase. I would absolutely recommend Auto Group of Louisville to anyone looking for a reliable vehicle and a stress-free buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Such a wonderful wonderful experience and atmosphere.

Such a wonderful wonderful experience and atmosphere. No pushing, no typical steal tactics, very friendly and honest people and business. Asheel and Jeramie were both so amazing to work with! Great team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My experience was A-1.

My experience was A-1. I couldn’t be more appreciative of their expertise and willingness to work within my budget and get me exactly what I wanted and needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

After another Dealership wouldn't except my bank check.

After another Dealership wouldn't except my bank check. Ross got me in and out in under hour. Highly recommended easy purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jeramie and the team were all very genuine and helpful

Jeramie and the team were all very genuine and helpful during our search for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience, had some worries but Jeramie helped me

Great experience, had some worries but Jeramie helped me get the best car that would work for me, and answered any questions and concerns I had without hesitation. Would recommend to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

⭐️⭐️⭐️⭐️⭐️ Jeramie at Auto Group of Louisville was

⭐️⭐️⭐️⭐️⭐️ Jeramie at Auto Group of Louisville was truly amazing. From the moment we walked in, he treated us with kindness, patience, and genuine care. This was a stressful time for us, and Jeramie went above and beyond to make the entire process feel comfortable and manageable. He never pressured us, took the time to explain everything, and made sure we felt confident every step of the way. It’s rare to meet someone who truly cares about people, not just making a sale, and Jeramie is absolutely one of those people. Because of him, what could have been an overwhelming experience turned into a positive one. We are incredibly grateful and would highly recommend Jeramie to anyone looking for an honest, compassionate, and dependable salesperson.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeramie made my first experience with Auto Group such a

Jeramie made my first experience with Auto Group such a pleasant and enjoyable experience! I went here to see a specific car and it took less than 5 minutes to get me behind the wheel for a test drive. After inspecting the car, I approached Jeramie with a concern that he immediately resolved. Overall, I feel that this dealer is trustworthy and well worth the look when on the search for your next vehicle. I left happy and at ease!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had an awesome experience.

I had an awesome experience. Jacob helped me a long the way. We hit many doors but Jacob was able to help me. Edgar went over and beyond. Everyone was friendly. Asked me if I need something to drink a few times. Buying a car is very stressful but not one time did I feel overwhelmed or stressed. I also got a Toyota Camry. Exactly what I wanted. Thank you Jacob and Edgar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.