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2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award

Reviews

(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of iDrive from DealerRater.

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The staff is very friendly and knowledgeable.

The staff is very friendly and knowledgeable. I felt the price listed for the vehicle we bought was the best around for this model, and it was in very good condition, despite having some years on it.. Our salesperson, Richard, was very helpful and personable. Very satisfied with the time we spent there and our purchase thus far.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought my very first car today, thought it was going to

Bought my very first car today, thought it was going to be a hard and stressful experience. But Richard and everyone else at Auto Group of Louisville were great and very helpful. Thank you all so much!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I drove a hour and 30 minutes to come pick up my dream

I drove a hour and 30 minutes to come pick up my dream car and they made it happen. Good customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Asherl and Ross are the best.

Asherl and Ross are the best. Asherl was knowledgeable, kind and courteous. Ross was excellent with my loan and also was kind and courteous. Everyone I interacted with were very nice. I returned to this dealership because my husband bought a car there about 2 years ago. Now it would have been a nice perk if my husband got some referral money.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I’m grateful to tell you guys thank so much for your

I’m grateful to tell you guys thank so much for your support given to me. I have never met such a Amazing dealer like you guys before everything when smoothly and everyone’s was happy with me in their I was in the cool and your take me from cool to smooth ride ever so I appreciate you guys a lot.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Working with Richard and Jeremy is by far the best car

Working with Richard and Jeremy is by far the best car purchasing experience I’ve ever had, Richard sent interior/exterior videos and Jeremy made financing a breeze so it was no surprise they receive five star reviews consistently!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The entire process was simple and Richard went above and

The entire process was simple and Richard went above and beyond to make our experience painless!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service, and easy to work with.

Excellent service, and easy to work with. Quality cars, and competitive pricing. Rear brakes were needed, so they were serviced

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We are very happy with our experience.

We are very happy with our experience. Richard was so kind and great to work with and we love our "new to us" vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Have had several transactions and the were great to deal

Have had several transactions and the were great to deal with for everyone of them!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.